A Valid Address is needed to purchase
Mind you before I hooked up my Apple TV I deauthroized my MacBook Air because I sold it.
I bought the Apple TV 2 the other day on Sunday. 08, 2011. I enjoyed renting one movie and watched a few Netflix movies. This was after I ran the update to Apple TV 2nd GEN to the latest version. Yesterday May 09, 2011 I decided I wanted to rent the Green Hornet. I got the messahe A Valid Address is needed to purchase. Although, the night before I didn't have this problem.
I signed into my iTunes account re-added my Credit Card. Exp. Date. Checked my address. and City, State and Country. the security code.
Everything is the same as it was prior.
So, after visiting this site and seeing only the same questions but no answer other then the person who posted that theirs is now working I decided to ask this same problem question.
I do not have problems connecting to my iTunes account on any other device and I actually bought An Apple Care protection plan with the same card.
any idea what else I can check... all software updated. And I am NOT streaming anything from my computer to the Apple TV I am doing this directly from Apple tV
Kevin,
I am absolutely fed up with Apple and this Apple TV. I am a HUGE Apple fan, always have been, and tout all the tech, desktop, interconnectivity, devices to everyone I know.
However, the constant problems I have had with the Apple TV are driving me nuts. I am having the EXACT same problem you are having. I've also had numerous issues with the Apple TV in terms of loading times (sometimes 3 hours), which required re-booting routers, etc, to fix - sometimes even then it doesn't load quickly (I'm on a 24 MBPS connection).
Now, all of a sudden, for no reason I cannot rent anything on the Apple TV - I get the elusive (very non-Apple like error) A valid address is necessary for purchase. No solution, no "go here to fix this" - just nothing, back to the previous screen.
Can I buy songs and shows and movies on iTunes through my desktop, yes. Can I change and verify my address - yes. Can I even change the credit card with another valid address that matches, yes.
Can I rent a movie on Apple TV right now, like I should be able to - NO.
Steve - fix this for Kevin and I, and the numerous other people having the same issue.
Similar Messages
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A valid address is required to purchase
I just setup an iTunes account and now when I try to download a song or app iget a popup stating "a valid address is required to purchase. Click on Billing Info to got to the address page and correct your address." The address is correct. It is my billing address. I followed some advice and tried to change and save irroneous address info and then change it back with no luck. Any ideas?
Hello,
Please check if the billing address you are using is a valid one or not at the following web link:
http://zip4.usps.com/zip4/welcome.jsp
However before you try to update the billing information, please make sure that you have also reset the password for your account.
This being said, if the issue still persists you might need to report this to the iTunes Store customer support through email as there has been an ongoing issue similar to this and they might have an answer for this as well.
Peace.... -
A valid address is necessary to purchase using store credit
When I go to purchase on apple TV it says a valid address is necessary to purchase using store credit. I can purchase in iTunes on my iMac. what does this mean and how do I fix this?
usually it means you need to go into your iTunes store profile and update your "State" code.
Pick your state from the drop-down list and all should be well. Looks like at some point they changed the values for the state codes, and now only accept ones input from the drop-down. Annoying problem, but easy enough to fix. -
trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address.
I got the same error and can't get it to work. My email and home address have not changed in the 3 years I've been using this device, my credit card info is up to date and my most recent rental was 2 days ago yet I get the error message on both the Apple TV and in iTunes. I don't understand what the issue is, nothing is invalid.
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Can't purchase music thru WIFI without "valid address"
I recently recieved an iTunes gift card and I was able to use it to purchase music both on my computer and my iPhone until today. When I attempt to buy music with my phone, I get a message which says " a valid address is neccasary to purchase music with a store credit". And music won't download. I've checked my account information on iTunes and it is correct and I can still buy music while on the computer, just not with the phone.
i had the same problem and came here searching for help. after reading this thread i ended up changing a few things things when updating my iTunes account 'payment information'. When i clicked on 'edit payment information' there was red text saying may address did not look valid. But it looked perfectly fine to me. Nevertheless I tweaked the following: a) added the security code for the credit card, b) added a salutation, c) changed phone number from my home to my iphone number (and put a hyphen before the last 4 digits, although later when it is displayed the hyphen is dropped). Maybe just the act of updating the billing info was sufficient to give it a kick. Then i tried my iphone to buy music and it worked !
Message was edited by: davidburkhardt -
I need to purchase an Iphoto book. I have updated my new address as the USA, but when I order the book it still lists the price in Pounds and has my old UK address listed. How do I change it to USA Dollars and my USA address? Anyone know
You are on the UK Store. Scroll to bottom right, click on the USA flag to switch to the American store. Though you'll have to set up an account there too.
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Hi,
I am unable to add my bank/card details in my apple account, every time i am getting a message that it has been declined. kindly help me in authorise my bank card in my apple account i need to purchase few apps, pls help meWhat sort of card are you trying to use ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I want to install Snow Leopard Server on our MacPro(2.66) using Mac Mini Snow Leopard Server disks? I kept getting an error for backwards compatibility. Is this possible or do I need topurchase another copy of Snow Leopard Server?
The OS disks that are shipped with a particular product
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It will install on any Mini of that exact vintage, but that
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Yes, you need to purchase another copy.
The copy of Snow Leopard license is here:
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I keep getting an invalid address when trying to purchase songs on itune. All the information entered is correct. I have tried on my iPhone, iPad, iTouch and on itunes.
THE FIX: your credit card address AND spelling of your name must match iTunes.
Please don't google or read other blog entries on the Internet telling you to use a restaurant address or those that are telling you apple is doing address validation. They are all written by 17 year olds who pick up the first thing and re-post. Why do people try to "help" by authoritatively posting an answer? The mass of them are ruining my google searches. :-)
Apple is now validating whatever ASCII that you told your credit card company. It's not just address validation.
Name AND address must match.
Then it worked for me. -
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"Sender is not in my Contacts" is just an example ...
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For example,
If the built in options do not meet your needs, you can create a script. For another "for example" see this discussion for a way to return unwanted mail to the sender:
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I'm trying to cancel my plan as i accidentally signed up for the free trial on the USA site not Australia and now im a student i need to purchase the full system.
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Bev -
Is a American bank card needed for purchases in the Apple Store?
Is a American bank card needed to purchase from the Apple US Online Store, or is it fine with just an american adress?
Both a US credit/debit card, a US residence address and a US shipping address. They will not send anything to a shipping forwarder.
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"Valid address necessary to use store credit" ERROR MESSAGE
I have been unable to complete the rental process.
I bought Apple TV and was able to connect to my WI-FI, ugrade the firmware, enter my personal settings. Ther problem is that when I select a movie and click to rent it, it connects to iTunes Store and comes back with an error message about "valid address needed to use store credit"
I checked my .mac account personal and billing settings and everything seems OK. I am not even sure what "store credit" means. I am trying to execute a transaction with a credit card on file...
Thanks.RS.I had the same problem. I tried logging in using my .mac address, thinking that that would work. Is it supposed to work? Doesn't work for me. Not only that, but I can't figure out how to go back and correct it and change it to something else.
Why would Apple let me buy music and movies using my .mac account, and not rent movies? Or is this pilot error and I'm doing something stupid?
Suggestions welcome. -
I purchased Quick time pro, went through the steps above to install.
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