A virus entered my PC (something with the extension _TOR) and now my PDF are corrupted?
A virus entered my computer with the TOR extension. This virus replicate itself into every file folder including my USB drives connected to the computer. The computer has since been cleaned from the virus however now i cannot open a single PDF. I have tried installing the latest version of Adobe Reader from the Adobe site and tried there. I even took my files into other computers to see if I could open them; still nothing. I am able to see the size of the files and the files are all there some very large and others not so large so I know there is no "piece" of the file missing. The error I keep getting on every file is this "
Adobe Reader could not open ..... because it is either not
a supported file type or because the file has been damaged
(for example, it was sent as an e-mail attachment and wasn't
correctly decoded).
I am able to see the thumbnail picture of several of the files so i know the content of them is there. I don't know what else to do. Please help.
Let's try one thing; if that does not work, you may need to restore your documents from backup.
Open any of these PDFs with a text editor, then copy & paste the first few lines back here into the forum. Or more directly
can you see a constant %PDF on the 1st position of the file?
if not, can you find %PDF in the first 1024 bytes of the file?
Similar Messages
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I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?
YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
My AppleTV (2nd gen) crashed last night with the latest update and now all I have a flashing light. What to do? It showed a USB symbol point toward an iTunes symbol and won't reset after resetting with the remote. Same thing.
usb symbol pointing toward an itunes symbol is apples way of trying to get you to connect the appletv to your computer running itunes so it can restore the apple tv's software
though it seems to be a connection few people make -
I tried to update my itune with the latest update and now i can't use itune at all . I have tried reinstalling it . all get is MSVCR80.dll and then I get Error 7 (windows erreor 126) . Need help please .
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I have an IPAD 3 and recently updated the IOS software with the latest version and now video from some sites will not display where it did prior to the update. When I go to those same sites on my other IPAD that I did not do the softward update the video still works. Any idea why and what to do to fix it?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Cheers, Tom -
I changed recently because apple ID not remember the password. More joined the icloud not changed, still with the old ID and now I can not delete the account because the icloud iphone app search I do?
What?
Try posting in your native language, the above makes no sense. -
i am trying to watch a movie on Quick time with the extension .FLV and it will not play. I updated my flash. any suggestions?
Some other programs you can try.
Video Player - Divx
Video Player – Flip4Mac
Video Player - VLC -
I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?
Hi ....
"I get the itunes logo and then nothing else"
Use Recovery Mode > If you can't update or restore your iPhone, iPad, or iPod touch -
one of my friend updated her iPhone with my apple id and now her contacts are inside my iPhone , she has deleted my contact which has been i her contact , how can i bring back my contact ?
Welcome to the Apple Community.
The first thing you should do is have your friend log out of your account and change your password.
Do you have a back up from when you had the contacts on your phone. -
my device was not registered as part of the Developers Program and now my devices are not working, i can not restore nor update my devices... any suggestions? i was running my devices on iOS 7 Beta that i downloaded back in August
If you're not a registered developer, it means you've stolen Apple's software. Now you come to an Apple forum and ask for help? You're lucky you're not being prosecuted!
You can receive no help for stolen software here. Enjoy your iBrick. -
I downloaded the latest itunes and now my podcast are not understandable.
I downloaded the latest itunes and now my podcast are not understandable.
I got it working. I uninstalled both iTunes and apple mobile device support and then downloaded iTunes again. That took care of the problem.
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I just upgraded to the new iTunes and now my playlists are jumbled when I print them.
I just up graded to the new iTunes and now when I prints playlists, they are jumbled. It's not my printer...........only happens on iTunes.
Hi kevin n tracey,
If you are having issues with iTunes after an attempted update, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
I recently bought a new macbook pro to replace my 2007 macbook. I transferred my music from the old macbook to the new macbook pro. Today i updated my iphone4 to ios5 (on the new macbook pro), and in doing so, deleted my library off of my phone. The problem is, when I try to put the music i previously transferred onto the new computer, to my iphone, it wont let me transfer anything. Any ideas why this might be happening?
The standard policy is 14 days return no questions asked.
The Original Poster got someone on the phone who knew how to "play" the system to get around that and squirt out a gift card "for customer satisfaction". The person you talked to was less familiar with how to play the system, so simply restated the standard company policy.
If you really did buy it 14 days ago today, take it all back to the store and politely insist that you get the gift card you feel are entitled to. Exactly how they process that transaction, and whether you leave with the same computer you brought in, is their problem. -
HT1277 i just updated with the new update and now cannot get into my email. please help!
i just updated with the new apple update and now cannot get into my email. i get an error message that i tried to open mail version 4.5 and cannot in apple os x please help!
This happened because if Mail.app was moved from /Applications or placed in a sub-folder there, the update (Security Update 2012-004) couldn't find it and fails for writing new files to Mail. This update updates Mail 4.5 to 4.6, consequently the message that 4.5 is incompatible, since it's looking at the now "old" 4.5 version. See the thread linked below for a fix and some other possible workarounds.
https://discussions.apple.com/thread/4311280?tstart=0
Basically, make sure Mail.app is in the Applications folder inside the Macintosh HD folder, and sitting by itself not in an enclosing folder. Then get the update from Apple Downloads and run that again. -
I updated mine and my daughters phones yesterday and now neither one of us can send or recieve text messages. HELP!!!
Hello Cookiebr7,
The following article details the available options for restoring access to your iPhone.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen
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