A virus that affects... After Effects CS6?

Hi everyone,
Although I read online that others had the same issue as me, I couldn't find any solution.
please see post # 15 http://forums.adobe.com/thread/630006 POST # 15
After I restarted my pc,
After effects cs6 is staying that "I have more than 1 copy of plugins and to remove one of them".
Now, I know this is a normal message from adobe, however, I know it's not true because:
1. I have NO extra copies of plugins.
2. AE is saying I have a copy of EVERY SINGLE plugin installed. (around 300 )
3. I removed ALL plugins until AE could ***** about duplicates.
Once I removed all of them, I got " TRACKER _REGISITER:MISSING SUITE "
"AE can not continue"
Has anyone experienced this before?
Thanks
Lou

I'd run the AE cleaner tool, remove the Library/Application Support/Adobe/Common/After Effects CS6 directory completely, then re-install and re-install your plug-in's.
You shouldn't go about removing plug-ins from their folders and expect things to work. All it takes is deleting one and you can get the error message you are seeing.
It's very unlikely that a virus caused your problem. It could have been a host of other things. It only takes one duplicate hiding somewhere in an alias or installed in the wrong directory to foul things up. If you've got 300 additional plug-ins then it's not surprising that something got broke during an update or an install especially if your plug-ins were not installed with an installer.

Similar Messages

I have the desktop version of adobe after effects CS6. Is there a way that I can upgrade to after effects CC for free?

Would I have to pay or do I upgrade for free?

Ned is correct upgrades are never free except for the rare occasion when the manufacturer offers it on a new purchase of something that's about to release a new version. e.g., Toshiba offers Windows 8 upgrades on some of their new computers with pre-installed Windows 7. (except the truth is pc's with Win 7 installed are priced at least $125 more than the same exact pc with Win 8 pre-installed)
I've never seen Adobe offer free programs or apps - especially upgrades. If you buy one of their older versions of Creative Suite you can find really good prices though. Like CS5 premium versions are going for as low as $300 U.S. dollars.
I will also add that you should be 100% sure that CC After Effects has something you want and KNOW how to use. As Ned pointed out things change and CC may not be what you think it is. Adobe might offer you a free trial period of 2 weeks if you purchase something else....

Unable to launch After Effects CS6[Try] after installing (Stopped Working)

Hi
So after installing. I tried to launch AE, then during initialization or loading, it will prompt a message "Has stopped working".
I was able to install AE CS6 and launch it properly on my laptop but I am having difficulties launching it on my desktop.
Desktop Specs
Laptop Specs
CPU: i5-3570k
GPU:
ASUS Radeon HD 7850
Intel HD 4000
note: Using Lucid Virtu.
Motherboard: Asrock Pro 3 z77
Ram: G.Skill Ripjaw X 8gb dual kit 1600mhz ddr3
Storage:
SSD: OCZ Vertex 4 128gb [OS]
HDD: 1tb Seagate Barracuda 7200rpm
OS: Windows 8 Pro 64-bit with media center
CPU:Intel® Core™2 Solo processor SU3300/SU3500 (3 MB L2 cache, 1.20/1.40 GHz, 800 MHz FSB, 5.50 W), supporting Intel® 64 architecture
GPU:
Mobile Intel® GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media Accelerator 4500MHD (Intel® GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video Memory Technology 5.0 (64 MB of dedicated video memory, up to 1695 MB of shared system memory), supporting Microsoft® DirectX® 10
RAM: 3gb of ddr3 1033mhz two module
Storage: 250gb WD Blue 5200 rpm HDD
OS: Windows 7 Ultimate 64-bit
Event Viewer LOG
Event 1
Event 2
Event 3
Event 4
Faulting application name: AfterFX.exe, version: 11.0.0.378, time stamp: 0x4f6d63ab
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x00000000011cb03d
Faulting process ID: 0x478
Faulting application start time: 0x01ce2baea1dc2c6a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: ee78c1ad-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x50890e53
Exception code: 0xc0000005
Fault offset: 0x6ee2cce9
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: QuickTime.qts
Report ID: e7563660-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e7428280-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e708bde9-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Here are some workaround/fix I tried to do:
Uninstal and re-install.
Uninstall, clear avery adobe product, remove paths and traces, relaunch, and then re-install.
Same as step 2, with firewall turned off, Anti-virus removed.
Run installation with Administrator rights.
Launch program via Compatibility settines Vista, Vista SP1, Vista SP2, Windows 7
All drivers are updated and reupdated.
Re-installed all GPU drivers.
Refreshed my Wndows 8 OS.
Reformated my Windows 8 OS then Installed AE cs6.
Installed AE on my F drive instead of C [C drive is an SSD and F Drive is an HDD]
I am able to see the AE CS6 splash screen but it will prompt a message "Has Stopped Working".
Other things to take note:
I am able to launch Renderer Machine without any issues.
I am also able to launch other Adobe Products that came along with AE CS6 try version.
Latest Quicktime version is installed.

Hi Todd,
Thanks you for replying.
After updating to 11.0.2, I am still unable to launch AE CS6.
Event LOG
Faulting application name: MsiExec.exe, version: 5.0.9200.16384, time stamp: 0x5010a60b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0xe44
Faulting application start time: 0x01ce2bbe73884a20
Faulting application path: C:\Windows\syswow64\MsiExec.exe
Faulting module path: unknown
Report ID: b15899ff-97b1-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x164
Faulting application start time: 0x01ce2bc0b512cd76
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: f2ea4476-97b3-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xcac
Faulting application start time: 0x01ce2bc0b48fa9b8
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 02e64db6-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x8dc
Faulting application start time: 0x01ce2bc0c885d1ca
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 063e499a-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xd70
Faulting application start time: 0x01ce2bc0c86b9768
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 18b30dc0-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
And here are the error messages that I am getting everytime I try to launch AE.
After Effects error: After Effects crashed previusly attempting to initialize OpenGL. Cosult the manufacturer of your graphics card for a compatiple OpenGL driver.
After Effects error: Crash in progress. Last logged message was:<2640><GPUManager><2> Sniffer Result Code: 1

Problem Saving in After Effects CS6

I am currently working on a project in After Effects CS6 that is no more than 40 seconds. Yet, when I try to save the project, After Effects will not respond. As a result, I must force quit the application and restart it. I believe it is a problem with the file because I have worked on different projects instead and they will save with no problem - ones that are much longer than 40 seconds! Not sure if it is a problem with my ram or memory, but I checked both and they all seem like they shouldn't be a result of the problem. Please help.

After Effects CS6 version 11.0.2
I have installed the most recent updates.
Mac OS X Version 10.8.4
Source footage: H.264
There are no error messages.
When this problem occured was whenever I tried to save the project. I was not able to save my changes since.
I have never had a problem with it until now. All my other projects are saving correctly but this one seems to freeze up whenever I do try to save it no matter what change I have addressed.
I currently have Quicktime Player Version 10.2
I do not run any other software but Finder and/or Adobe Bridge CS6 while I am in After Effects.
I have a few plug-ins installed to After Effects but they have not affected any computer performance or created saving issues.
My computer is a MacBook Pro 13-inch, mid 2012. It has a 2.9 GHz Intel Core i7 processor along with 8 GB 1600 MHz DDR3 memory/ram. It has Intel HD Graphics 4000 512 MB and 373.99 free gigs of space. However, I noticed that over 280 of my 750gig hard drive are videos, a majority from After Effects. It would be nice to know how to perform a disc cleanup so I could perhaps solve the problem through that option. I have no external hard drives nor are any connected.
I have no third-party hardware involved.
I am not aware that I am using OpenGL to render my clips.
This problem only occurs when saving my project on this .aep file only!
I have tried emptying my disk and audio cache which has not helped ... I hope I will not have to re-install After Effects because that is the last thing I would want to do.
Hope this information helps ... thanks guys!

After Effects CS6 stopped working after Mavericks install

I started getting a - You cant use this version of the application "Adobe After Effects CS6 with this version of OS X 10.9.1 - You have Adobe After Effects CS6" 11.0 - all my other Adobe CS6 programs are working - photoshop, premiere, bridge ect. Is this a delete and re install or is there a way around this problem?

You have to run the update for AE. You may have to use the uninstaller and then re-install. I'm guessing that this started after you ran an update for your OS.
When you ask a question assume that we know nothing about your system or your history with that system. We can provide better help if we know if your system worked before, what changed, and anything else that pertains to your problem. Something as simple as an automatic update to your virus protection can kill another app.

After Effects CS6 and Premiere Pro CS6 not available for installation for 32-bit systems

After Effects CS6 and Premiere Pro CS6 require a 64-bit operating system and processor to be installed and run.
If you subscribe to Creative Cloud but use a 32-bit computer system, you will not be able to download and install Premiere Pro CS6 or After Effects CS6.
This issue primarily affects users on the Windows operating system, since all supported versions of the Mac OSX operating system are able to run 64-bit applications.
See this document for details:
"64-bit Windows required for After Effects and Premiere Pro CS6"
In general, you can only download and use applications for which your computer system meets the minimum system requirements.
Premiere Pro system requirements
After Effects system requirements

Who's says that Microsoft can't debug?
I used msconfig, first disabling startup items, -same result.
Enabled all startup items, disabled all non-microsoft services - AE worked!
I re-enabled each service in turn until AE crashed.
The fault was related to an item for a video streaming device I have in my house. It was Monsoon-multimedia's Vulkano Service. Sometimes under the old name of Hava, this is an app that acts like a sling-box to send my Cable TV to my screen. It does load a couple of virtual devices in device manager, and uses a proprietary codec.
I uninstalled the vulkano streamer application and rebooted the external Vulkano device. I reinstalled the Vulkano and verified it connected to the device and could stream. Once it did, I tried AE again and IT WORKED!
I wonder if simply rebooting the Vulkano would have fixed it. Its like opening the garage door to turn on the refridgerator.
Thanks for the help!
Jim

After Effects CS6 - Very slow workflow

Hi everyone, my first writing in adobe forums. I've contacted 3 adobe support agents, but I didn't get much help from them. Recently I switched from PC to Mac Pro, having Adobe Production Premium 5.5 for Windows and now upgraded to Adobe Production Premium 6.
First I tried a trial of After Effects CC and I was surprised how slow it is. Now I'm using AE CS6 full version and it's a bit better, but still pretty dang slow. (The video I made for adobe support explaining the problem is here: http://www.youtube.com/watch?v=-jsZZpH0vYU )
To try to cut long story short. In the video adove, I've created couple of text layers and couple of shape layers. Made them 3D. Added a camera too. When I move the camera, everything is refreshing extremly slow. It's like you're having 100 3D layers and very busy scene,
and actually it's few most simplest 3D layers. The agents from adobe support told me to switch to half rez, or draft mode etc. But the problem is, I do not want to work in half rey, draft mode or something similar, with my configuration it should work pretty normal. Never
had these kind of problems in AE CS5.5. I tried everything, updated the software, updated my Mac OS, disabled global cache, even disabled multiprocessing etc. Btw, rendering is okay.
Is this the way CS6 is made? Is it supposed to be slow? Because, literally I got an answer from the agent that AECS6 is designed like that, in other words, to be slow
I really have no idea anymore how to make this work. I would like to get back to my lovely 5.5, but I only have license for Windows. If you guys could help me, I would really appriciate that.
I use:
* Mac Pro
* 2 x 2,4 GHz 6-Core Intel Xeon
* 64 GB 1333 MHz DDR3
* ATI Radeon HD 5870 1024MB
* 2TB HDD
* 2 x Apple LED Cinema Display 27"
* After Effects CS6 - 11.0.2.11
* Mac OS X 10.8.4
* I haven't had this problems ever before (using ae for quite some time)
* At the moment no 3rd party plugins installed
Thanks!
Mirza

You'll have to get used to creating Ram Previews and using AE's interface in the right way. You should really go through the getting started materials on the home page and take a look at the FAQ. AE is a layer based pixel calculating beast that will do a lot more to a movie at 60 frames per second than Photoshop will do on to a still image. After Effects is essentially Photoshop for movies with a lot more options.
If you want to smoothly drag through the timeline and playback multiple cuts with simple transitions and two or three layers then use Premiere Pro. If you need to use 20 layers and 60 effects to create a stunning composite or motion graphics effect then you're stuck with rendering at just about any price point.

After Effects CS6 error: RAM Preview needs 2 or more frames to playback - any ideas please?

Hi everyone,
I'm running After Effects CS6 (11.0.4.2) on a MacBook Pro 2.8Ghz with 16GB RAM (Mac OS 10.9.4)
As a test, I created a 3 and a half minute Sequence in Adobe Premiere CS6, and then imported this into After Effects CS6, and placed it on the AE timeline.
This footage involves a couple of 1920x1080p footage movies, some psds and a large number of JPGs exported from two videos arranged as a sequence in two layers in Premiere, one on top of the other. So all in all for a Premiere / After Effects file I'd say it's reasonably heavy.
I then did a RAM Preview with Multiprocessing switched off - the 3 and a half minute sequence loaded into RAM, taking about 1min 30seconds, and played back in realtime at 25fps. This worked fine with 3,4,5 and 6 GB RAM available to other applications in the Memory Preferences. All things considered I think this is quite good. I can make changes, reclick the RAM Preview icon and my changes load into RAM and it previews ok.
My only 'complaint' is how long the RAM Preview takes to load up the whole thing.
I've been reading up on Multiprocessing and decided to try this to see if I can speed up the time it takes my RAM Preview to load up.
So I looked at some recommendations from Adobe and read information on various forums including this one.
My settings in the Memory Preferences are currently
• 6GB reserved for other applications
• Reduce cache size when system is low on memory - unticked
• After Effects Multiprocessing - ticked
• Installed CPUs (processor cores) - 8
• CPUs reserved for other applications - 6
• RAM allocation per background CPU - 3GB
• Actual CPUs that will be used - 2
This combination takes about 25 seconds to load up my 3 and a half minute sequence which I thought was pretty amazing.
I then pressed the stop button and then the play button - so now just playing the sequence briefly.
And also added a new layer - into the timeline - just a simple shape.
Then I tried a RAM Preview again.
I found I could load up part of the sequence but not load the whole thing into RAM.
I kept trying to get a RAM Preview and got this message
"After Effects error: RAM Preview needs 2 or more frames to playback" which seems to prevent RAM Preview from working.
Eventually I quit and restarted After Effects and the problem went away temporarily and then came back when I tried again.
I tried various changes to the Memory Preferences - trying 3GB available for other applications. This gave 13GB of my 16GB RAM to After Effects.
This made it take slightly longer for the After Effects error to appear but it still appeared.
I tried ticking Reduce Cache size in the Memory Prefs - the After Effects error still appeared, so having read this is supposed to make the issue better I now leave it untucked, but as far as I can see ticked or untucked, it makes no difference, the problem remains.
I've since tried -
Making 2,3,4,5 and 6 CPUs available for other applications.
Changing the Background RAM allocation per background CPU to 0.75GB, 1GB, 1.5GB, 2GB and 3GB
Lots of combinations.
But in the end, I always get the "After Effects error: RAM Preview needs 2 or more frames to playback" error.
It might take less or more time for the message to show up, depending on the combination of settings, but in the end I always got the same message appearing.
And I notice that I can RAM Preview less and less of the timeline. i.e. it becomes more blue than it does green and will load in only a small section of the timeline as opposed to the whole thing.
Reading further, I tried Edit > Purge > Image Cache and Edit > Purge > All Memory but still get the error message.
I also tried ensuring there were no other applications running e.g. Safari or Chrome or Firefox. And certainly not Photoshop or Premiere etc.
Reading even further, I tried two Memory management applications - 'Memory Clean' and 'Purge.'
Neither has had any effect - the After Effects error still appears.
Then I went back into the Memory and Multiprocessing Preferences.
I unticked Render Multiple Frames Simultaneously. And now the RAM Preview loads the whole 3 and half minute sequence in entirety, taking about 1 and half minutes to do so. It's working as perfectly as if I'd just quit and re-opened the application.
Then I went back into the Memory and Multiprocessing Preferences.
I reticked Render Multiple Frames Simultaneously.
The chose Edit > Purge > All
And tried a RAM Preview again. It loaded up in 25 seconds, but then, as previously, the error message came.
I tried Edit > Purge All - no effect.
And I tried going into the Media and Disk Cache Preferences and clicked Empty Disk Cache - still the problem remains.
I understand from my reading that After Effects CS6 11.0.2 was intended to fix this issue but I'm on 11.0.4 and as far as I can tell, I still have it - assuming it's the same thing.
As far as I can see, not using Multiprocessing allows me to work without these errors but take a bit longer to load the RAM Preview.
However I'd like to be able to use Multiprocessing as it seems it can potentially speeds things up quite a lot. I realise I could just not use it and AE would work, but I'd rather be able to make use of a feature of the software if possible, especially if it will speed things up and make optimum use of the my computer's hardware.
I've downloaded a trial copy of After Effects CC 2014. I'm still testing it but as far as I can see the RAM Preview error appears in this version of AE as well, but can take bit longer to show up in my experience.
Thanks everyone - if anyone has any thoughts or advice I'd appreciate hearing your opinions.
Kind regards,
John

You need to have much more RAM reserved for other applications and more CPUs reserved for other applications. Your current settings are crippling your performance.
Read these:
https://blogs.adobe.com/aftereffects/2009/12/performance-tip-dont-starve-yo.html
http://blogs.adobe.com/aftereffects/2010/03/performance-tip-dont-oversched.html
After you have adjusted your settings according to the recommendations on those pages, restart your computer and try again.

HP 15-d030nr: What Upgrades Do I Need To Make In Order To Be Able To Use Adobe After Effects CS6?

HP 15-d030nr, what upgrades do I need to make in order to be able to use adobe after effects cs6?
I installed Adobe After Effectss CS6 because I was told by HP Support that it would still work; it doesnt. It is very slow, and locks up bad. What upgrades do I need to do, or am I looking at having to go buy another labtop? Also, can I do these upgrades myself - at what cost?
**HP 15-d030nr**
Hardware
Product Name 15-d030nr
Product Number F5X99UA
Microprocessor 2.0GHz Intel Pentium N3510 Processor
Microprocessor Cache 2MB L2 Cache
Memory 4GB DDR3L SDRAM (1 DIMM)
Memory Slots 2 user accessible
Video Graphics Intel HD graphics
Display 15.6-inch diagonal HD BrightView LED-backlit touchscreen display (1366x768)
Hard Drive 500GB 5400RPM hard drive
Multimedia Drive SuperMulti DVD burner
Network Card 10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity 1x1 802.11b/g/n WLAN
Sound HD Audio with stereo speakers
Keyboard Full-size island-style keyboard with numeric keypad
Pointing Device Touchpad supporting multi-touch gestures without on/off button
External Ports Multi-format digital media card reader for Secure Digital cards 1
SuperSpeed USB 3.0
2 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack Dimensions 1.11 in (H) x 14.88 in (W) x 10.20 in (D) Weight 4.96 lb Power 45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery ID Mech Description Front facing HP TrueVision HD Webcam with integrated digital microphone
**After Effects CC (2014) system requirements and language versions Windows**
Intel Core2 Duo or AMD Phenom II processor with 64-bit support
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
4 GB of RAM (8 GB recommended)
5 GB of available hard-disk space; additional free space required during installation (cannot install on removable flash storage devices)
Additional disk space for disk cache (10 GB recommended)
1280 x 1080 display
OpenGL 2.0–capable system
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certifi ed GPU card for GPU-accelerated ray-traced 3D renderer
Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
*I also have a 1TB external hardrive*
This question was solved.
View Solution.

Your problem is that the program wants a good video card and a fast hard drive and lots of memory and you have none of the above. If you upgraded the RAM to 8 gigs and installed a solid state hard drive you might make the program useable but the real bottleneck is going to be the Intel HD graphics, which cannot be upgraded.
You do have an open slot to add one 4 gig memory module. This is an easy relatively inexpensive upgrade. See here:
https://www.youtube.com/watch?v=L7FvZ-JduRM
http://www.crucial.com/usa/en/ct51264bf160b
I would try this a step at a time. Next would be the solid state drive. That would cost maybe $150. Post back if you need more help.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Adobe After Effects CS6 - how to uninstall/reinstall or transfer license to a new computer

My old computer has crashed, and so I built a new one recently. I have been installing all the applications for it, downloading files, so on and so forth. I recently insterted one of the hardrives from my old computer, and was able to see the files I had from my old computer. All of my adobe applications are on there, and I can see them, however; I cannot use them, which is okay, since most of them were free applications that I could download from the website. But Adobe After Effects CS6, which is the application I really need, does not open it; instead, it reads: "Configuration Error: Please uninstall and reinstall the product. Error: 16". I bought the CD for After Effects last summer, but I cannot find it anywhere. I heard you don't need the CD to transfer the license to a new computer, but I can't figure out how to do this.
Any help would be greatly appreciated, since after building my computer, I have absolutely no funds nor interest to buy another After Effects CD.
Thanks,
John W. King
Other information:
-OS: Windows 7 SP1

You must have the activation number provided when you purchased your CS6 product. If you don't, find proof of purchase (a receipt or credit card statement) and call Adobe Support.
Download your CS6 product here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Install it and activate with your activation code.

Adobe After Effects CS6 ERRORE

When I open adobe after effects cs6 Trial tells me "-After Effects Warning: Unknown Exception" I press ok it seems emi "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" I do ok and I get the message twice After that start I press ok and I get "After Effects can not continue: unexpected error during application startup" OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz I tried to run it as admin and it does not work. I tried turning off firewall and even leaves. Updating the graphics driver says that I do not need. I delete preferences

WIthout proper system information and other details nobody can tell you anything. The unusual install location alone could be problematic...
Mylenium

Adobe After Effects CS6

When I open adobe after effects cs6 Trial tells me "-After Effects Warning: Unknown Exception" I press ok it seems emi "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" I do ok and I get the message twice After that start I press ok and I get "After Effects can not continue: unexpected error during application startup" OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz I tried to run it as admin and it does not work. I tried turning off firewall and even leaves. Updating the graphics driver says that I do not need. I delete preferences

I would try uninstalling and reinstalling the trial and if it happens again...
Submit bugs to http://www.adobe.com/go/wish . More on how to give feedback: http://bit.ly/93d6NF

Adobe After Effects CS6 cannot be opened because of a problem

Hi,
Sorry if I'm posting in the wrong place - I can't find sections navigation on these forums.
Running Mac OSX 10.8.5
I tried uninstalling AE CS6 and then reinstalling AE CS6 - same issue happened.
AE was working fine until I tried to open it today. It's probably been a couple weeks since I last used it.
I don't know if I'm able to get any help here. It' just an issue I don't know how to troubleshoot.
Report below.
Process:         After Effects [952]
Path:            /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         11.0 (11.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [226]
User ID:         503
Date/Time:       2014-04-19 13:48:12.009 -0400
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report:          2714278 sec
Crashes Since Last Report:           40
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      F8624CC6-A1CF-AC8E-8BDA-BD8FD82496A2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/libcudart.dylib
Referenced from: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/liboptix.1.dylib
Reason: Incompatible library version: liboptix.1.dylib requires version 1.1.0 or later, but libcudart.dylib provides version 0.0.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB3.0 Card Reader, 0x0781 (SanDisk Corporation), 0xb6ba, 0x1a120000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a130000 / 4
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x1a133000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x1a132000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 7

Todd,
Thank you so much for your help!
I am trying to follow your advice and install AE CS6 through the Creative Cloud application, but it seems that I can only install AE CC through the Creative Cloud application.
The text on this page ( http://helpx.adobe.com/creative-cloud/help/install-cc-and-cs6-apps.html ) seems to indicate that I can choose a version to download, but when I navigate to the linked download page ( https://creative.adobe.com/products/aftereffects ), I am not given the option to choose which version to download. I can only download AE CC through Creative Cloud.
Below is a screencap of what I see when I am on the download page - this differs from the screencap shown as an example on the page instructing me to go there.

How to buy after effects CS6 individually as a student

Dear forum members,
I'm a student advertisement design and I often need to make videos I find easiest to do with After Effects.
At first, when I had to make a video, I used the trial version. But now I have to make a new video for my portfolio and I need After effects CS6 but I can't find it individually without having to buy the whole package of Creative Cloud or as a Individual (but that is to costy as I don't have so much money since I'm still studying).
I've heard it's no longer possible to buy it separately, but is there absolutely another way?
I've already bought A Creative Suites package for students in my first year, when I heard about the Creative Cloud version when I was in my second year. Now I'm in my third so for the 2 year I have left, I don't feel like buying the whole package of Creative Cloud, just for After Effects. Is there a way I can get it - legally - at a student discount as an individual program? I don't want to feel like I've wasted my money by buying Creative Suite 6 at first, when I could have had everything at the price of the Creative Cloud only.
Many thanks in advance

As far as I know, the Education program does NOT provide for buying just one program
CS6 Education https://forums.adobe.com/thread/1585740

Problem with Adobe After Effects CS6 on Windows 8.1 PRO

Hi Adobe Systems guys, I would like to know when the error will have the solution presented Adobe After Effects CS6 (Latinoamerican Spanish Version) running Windows 8.1 PRO, and throwing the following error.
I've tried the latest available update 11.0.3 but does not correct the problem. I wonder when will be ready the solution because with Illustrator CS6 also was the same but with the solution described in this page, http://helpx.adobe.com/illustrator/kb/illustrator-does-not-start-windows-81.html was solved perfectly.
I appreciate prompt as we need urgent help to use the software in its Spanish version as was originally purchased. thanks

That such a friend, for I tell you that none of their solutions is an option for me because:
• Wait a couple of months with no after effects in the hope That a patch will come ... someday
R:/ The problem is not mine, is problem of Abode and therefore investing heavily in the creative suite CS6 and for that to be an option.
It's not fair to have to beg for a solution.
• Upgrade to CC and enjoy all the latest features
R:/ It is not possible , because we will not spend more money than they already invested in Suite CS6
• Use After Effects CS6 in English
R:/ It is not possible as the staff in charge of managing this program if it is not handled in English and therefore bought the suite in Spanish .
• Roll your computer back to Windows 8 instead of 8.1
R:/ It is not possible as it is known all Windows 8.0 failures we have put in 8.1 PRO .
I do not understand is that if Adobe Illustrator had the same problem and it was fixed within a couple of days getting the patch , why not do the same with After Effects CS6 in Spanish . All users of this suite CS6 and buyers deserve respect and prompt solution to the problems that are the fault of Adobe.

A virus that affects... After Effects CS6?

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