A way how to fix the Zen Micro head phone jack prob

Hi! I am one of the many people that purchased a Zen Micro MP3 player, I loved it until around 6 months of use, an audio shorting problem with the head phone jack, started to repeat it's self every time, that I would plug my head phone's into the Zen Micro head phone jack. After awhile, I was tired of this problem, so I just decided to never use it again, unless I could find out if the maker of the Zen Micro had a repair service. I noticed that some people had their Micro's replaced a few times under the warranty that is included with the player. I also noticed that some one created a way to fix this problem, but I wanted to see if I could find an easier way to fix the problem. Well I did end up finding an easier way to fix the problem, this is what I did.
Absolutely in all means I can't be held responsible / reliable for any unforseen thing / things, that you may or could, do to the Zen Micro, by following the instructions, which I provided. By trying what I did by following the instructions, which I provided you; you accept all responsibility to any thing / things, that may or could happen to the Zen Micro.
The Instructions:
I took a stapler pressed it down to get a used staple then I carefully inserted it in the outer part of the plastic head phone jack ring. Then I pressed the rest of the staple flat against the Zen micro. And Now I get great sound, it is at least better than, the way it was before I inserted the staple. I would suggest to always remove the staple. When you connect the Zen Micro to a computer, charging device, or any other device other than a pair of head phones. You understand that if you leave the staple inserted in the Zen Micro and don't remove it. While you have it connected to a computer, charging device, or any other device, or devices, even a pair of head phones, and some thing happens, you can't hold me responsible.
If you would like to see a photo of how it looks please reply to this message and just include your email address please. I will send it to you as soon as possible. The photo has 4 photos sized down to perfectly fit on one photo, so you can get a good idea of what it should look like.
Message Edited by theZenDude07 on 02-28-200707:45 PM

Thank you for the information, can I please have the photos so I dont destroy it entirely !. Take care,?Simon?(Dublin, Ireland)

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I've had my zen for just under a year now and i've recently i've started using it more frequently and realised that there is a problem with the head phone jack thats on the mp3 player.
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Thank you for the information, can I please have the photos so I dont destroy it entirely !. Take care,?Simon?(Dublin, Ireland)

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Ok..i don't think this is convered in the FAQs.
I copied this from the FAQ----At the present moment, the only possible way to avoid the standby loss is removing the battery after you finish listening to music. Gi'ven the wear and tear resulting, this is not really an option. It will help, though, if you prime your battery correctly, recharge it often (topping it up, not only resorting to full recharges),
Ok...my question--
) to preserve battery life span, shouldn't we wait for the player to die off complete, for example when it starts to display "low battery" before we recharge it's Does this post mean that we shouldn't actually wait for the battery to be complete;y drained off before a recharge? Does it mean we should always recharge, say when there's one bar left?
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immunophilic wrote:
Ok..i don't think this is convered in the FAQs.
I copied this from the FAQ----At the present moment, the only possible way to avoid the standby loss is removing the battery after you finish listening to music. Gi'ven the wear and tear resulting, this is not really an option. It will help, though, if you prime your battery correctly, recharge it often (topping it up, not only resorting to full recharges),
This is from JazzMC's FAQ right? (I added a link to this a day or two ago from the main FAQ post) I hadn't spotted this before and I don't agree with most of this. The wear and tear is minimal, but it's more a case of practicality that removing the battery is a pain. Also priming is not really that important with Lithium Ion, and topping up won't make any difference to the battery drain.
) to preserve battery life span, shouldn't we wait for the player to die off complete, for example when it starts to display "low battery" before we recharge it's Does this post mean that we shouldn't actually wait for the battery to be complete;y drained off before a recharge? Does it mean we should always recharge, say when there's one bar left?
Look in my Nomad Primer, which is essentially a distilled version of the information from BatteryUni'versity.com. Top-up charges prolong the life of a Lithium Ion battery. These are all reference in the FAQ.
2) Before doing any music transfer using the computer, should we always make sure the zen micro was fully charged first before the transfer since USB port also serves as a charger. I tried using a completely drained player before music transfer and the player stops charging after 3 hours, which shouldn't be the case because USB always take a longer time to charge (i was told twice as much) and true enough, after deplugging from the USB port, the player starts charging again. Note that this always happen, meaning i can never get a complete 5 hours charge using the USB. What is wrong? And after such charge from USB, i noticed that the battery life the next day is like one third of what it usually last when i charged it through a charger...
Because of the Micro's design there will always be a difference in the amount of power it can pull via USB vs. the drain when copying files to it. USB is slower to charge than the mains adapter, but it should charge fully given time (which could be twice as much as using the mains adapter).
There is a known issue with the battery draining on the Micro, but you should know this having read JazzMC's page. This is the reason the battery is so low the next day.

The Zen Micro Headphone Jack Problem Thr

First of all please don't post comments only and only post if you have a problem. Treat this thread like the "Experience with your Creative Player." I want to see how far this thread can go and to see if this is a big problem. Please be respectful and honest about this issue. This is only for the Zen Micro right now since it's the one player that most of users here have issues with. Who knows that someday Creative might look into this or to really see if there really is a problem or not.
If you have friends or anyone else you know who owns a Zen Micro and has this problem, tell them to join the forums and post here, try not to post for them unless they are part of your family. Like if you were trying to do this for your son or daughter.
If you own more than one Zen Micro and that they have the same problem, try to list them seperately. If you just got your player fixed or RMA'ed, made a post here in the past, then all of sudden it breaks again. Please post again with the same format. I want to make sure that each post is for one Zen Micro. Though the moderators are the only exceptions to this.
If any of you think that this thread needs to be edited in any way, please send me a Private Message so I can make the changes.
The format
) Capacity
2) New, Used, Refurbished, Replacement? And where?
3) How long you owned the player?
4) Explain exactly what happened when the problem occured?
5) Did you fix or solve the problem? If not, say so. If yes did you RMA by warranty? Fix it yourself?
6) If you did get a replacement from Creative, is this your second player? Third? Fourth? Fifth?
7) Your own comments/opinions to the whole issue and anything else you want to add. Like RMA service was bad or it was great.
This is my example and only an example.
) 5GB
2) Bought New at Buy.com
3) Since March '05 or about 0 months
4) I was just listening to some music then all of a sudden, the right side of my headphones just had no sound coming out. I tried other headphones and it had the same issue. This happened at around November of '05.5) Yes. Got an RMA from Creative. Took about two weeks and I ended up getting a replacement. Cost me $25 not including shipping
6) Happened on my first player. The replacement will be my second one.7) I think Creative did an awesome job in taking in my player even though I couldn't prove that my warranty was valid. Customer service was excellent. Thanks Creative!

) 5 gig
2) New from www.ecost.com
3) I got it for Christmas
4) Eventually the sound started to get kinda messed up, and only come out of one ear. i was able to fix it by moving the plug, but that only worked for a week or so.
5) I RMAed the player, although I still have not gotten a replacement, Creative recieved my player 7 days ago.
6) No replacement recieved as of now
7) I think Creative needs to address this problem not just by having people RMA their players, but rather by changing the way the micro is designed. I am also disappointed by the whole RMA process. The status page is rarely updated, my RMA has taken 2 days longer than it should have, and there is a lack of information as to whom I need to contact about this. I'm a big fan of Creative's mp3 players, but this may be my last purchase from them. their costumer service is really lacking it seems. If my replacement Micro (if I ever get it) breaks, I most likely will try another brand.

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Pros:
. Nice look that matches the design of the unit itself very well.
2. Definitely makes life easier in terms of controlling the unit while staying acti've.
3. Minimalist with all of the important functions built into a small, elegant design.
4. I like that there's a button to quickly switch between mp3 and radio modes.
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- sigh -
I realize these small rants constitute the large majority of my post but guess what? It's a remote. It works. There isn't too much else to say about it. Or, at least, that's how it <i>should</i> be.

I didn't know that about the play/pause button or the mode button. When I pushed play/pause it just paused and when I pushed mode it went to FM. I assumed that is all they did, lol! For me the clip is of little consequence because it is almost allways in my pocket or bag and I operate it by feel. Perhaps they figured that everyone li'ves in a warm climate and wears thin clothing? You are so right in saying the instruction manual is something less than stellar. I am not sure why they even bothered to waste the paper and ink! Come to think of it, the Micro's documentation led something to be desired too. Thanks for the tips!!!

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Since there is no definiti've answer from Creative regarding this issue, I plan in the interim to keep my headphones plugged in as much as possible. My long term solution is to purchase (for approx $5.00) a 3.5 mm male/female headphone jack and use it as the sacrificial phone jack. This way I can remove my phones as much as I like. I am not going to take the chance. I think the long term solution is the way to go even if they fixed this problem. Over time the phone jack is going to loose some connectivity due to repetiti've use. This in turn creates an annoying audible noise picked up by your headphones. Just a thought.

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signed

SSR wrote:
Sure, you can copy any file back as long as it doesn't have any license. MP3 files can't have this.
99+ % of MP3 files, that is. Some Sony Ericsson cell phones actually support a DRM version of MP3 (possibly proprietary, but I think it's an Open Mobile Alliance feature available to all cell-phone makers), largely to help carriers block the phone's ability to use ordinary MP3 files as ringtones, and thus force users to buy ringtones from carrier-approved sites. (Vodafone in the UK does this regularly, but Cingular, the only US national carrier that regularly sells Sony Ericsson, didn't with my phone.)
Sony Ericsson used to provide a "DRM Packager" freely to developers to insert DRM into MP3 ringtones; phone hackers discovered it and bypassed Vodafone's locks by using it to make their own DRM'ed MP3's for download to their phones. Sony Ericsson eventually took it down, though warez sites still carry it, and presumably some real developers can still get it. (No, I won't tell how to get it; I'm not about to be banned.)
Of course, this DRM isn't approved by the major labels for anything other than ringtones (and isn't supported by anything but cell phones), so obviously any MP3 file that gets near a Micro, or any other stand-alone MP3 player, isn't DRM'ed.
Message Edited by RBBrittain on 09-20-2005 03:4 AM

Just 5 questions about the Zen Micro Ph

HiJust 5 Q's about that player which i hope i get clear answers 4 'emcan i buy the charger designed for the original Zen Micro 2 be used with this player? if not, is there an additional charger i can buy ?2) How much time it takes the player 2 charge from the USB port and how much does it take in case of using a charger?3) Can i simply plug the player in my PC's USB and boot up windows XP 2 see the player simply as an additional dri've without the need of any special drivers or programs so that i transfer files between my PC and the player with simple drag and dropping4) Can i transfer non-media files (books - programs...etc) using the same method in question 3 without having 2 set up first a dedicated space on the player 4 receiving such files (<--- This is the way which has 2 be done with the old Zen Micros)5) Any dedicated volume control on it yet or it still misses it like old Zen Micros ?THANKS A LOT

Hi Catherina - thx 4 the reply but yr answer implies that the old Zen Micro can be seen in windows explorer directly as an additonal dri've and this contradicts all the reviews i have read about that in order to transfer non-media files to the player, i have 2 either use the bundled program "Zen Media Explorer" or the firmware itself (in case i am not allowed 2 install software on some computer i wanna transfer files from or to) but i was speaking about plugging the player simply in the USB to be detected by XP, assigned to it a dri've letter and then i can start copying files from/to it right away without any additional extra software installed or anything i must configure on the player itself. IMHO, this is how the MP3 players should behave 4 extra simplicity and ease of use
SUGGESTION: can u plz make video clips showing how 2 use the player in all aspects. I have seen that with the iri'ver players where some people (i am not sure if those people are the guys @ iri'ver themselves or just some fans) have posted numerous video clips showing the iri'ver player in all aspects so the end user like me feel like he is using the player in his hands even if he/she hasn't purchased it yet - something that will be very effecti've on people's decision purchase. Wish to see video clips showing all aspects of the Zen Micro player and may be other players
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Full revision list of the Zen Micro's firmware?

/ I've been digging up various firmwares, and I'll be honest and say that because I use an AC Adaptor that 2.2.02 and ..0 are not in my best interests. While I have no tested whether .02.05 retains charge over time I will probably do so tomorrow. I'd like to know the full history of the device so I know where to stand on this. I like to have the 4 hour standby, but not the 'shorter' charge span simply because all Creative did was drop the peak voltage from 4.9V (Li-Po can take up to 4.235V) to 4.2V. Granted the slope of the charging curve gets very flat at that level, but I do feel that it is best to inform geeks so they know what to expect.
Version (Recovery Mode version)
..0 (0.0.65)
2.2.02 (0.0.65)
.0.02 (0.0.63) (Pulled off due to complaints)
.02.05 (0.0.58)
2.00.2 (Cannot be installed)
I know I missed a few, but because the Zen Micro is past its life cycle I doubt there will be any customizations to the device.

what problems?
Spending time on a support forum like this, that covers the full gamut of the customer base, you are going to see probably 80% of the posts from folks having problems ranging from minor pilot error to real hardware failure. The 20% with tips, kudos etc are all in the minority and will not be very visible.
Creative has probably sold over 5 million Micro's since inception. There are definitely going to be problems with that many units in the general population. And some of the problems have been real issues such as the battery drain and the issue of headphone jacks. The latest firmware v . has fixed the battery problem, and on the 3 Micros in our household we are all seeing over hours playback time, excellent battery hold time, good charging characteristics etc etc. The headphone jack issue seems to have become a lot less of a topic the past month or so. Noting that Creative sold probably about .5 million of the earliest Micros, and these were the units that seemed to have headphone jacks go bad, if at all, all the later products may have enough of a redesign that the jacks are OK. Certainly we are fine over here with the new revisions.
The pluses of the Micro are many, and the diminuti've size and excellent UI makes using this player a pleasure. Audio quality is excellent, and other than sheer output power is right up there with the JB3 (IMO the best ever mp3 player - irregardless of brand).
Hope this rambling note can help you with your decision.
jake

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A way how to fix the Zen Micro head phone jack prob

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