A website I use frequently claims that I'm already logged in and won't let me in.

After selecting LOG IN and entering my password, I'm bumped back to the log in screen with the notice that I "...am already logged in from another computer" which is not the case. I can use Explorer or Safari and I'm able to log in just fine. My desktop shortcut however uses Mozilla and I would prefer to keep it that way.
Using Windows 8.1

Try clearing the Cookies for that domain.
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

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HT5517 I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about.

I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about?

You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

My Ipod won't sync to my itunes, it has before but now the button that says 'sync ipod' is grey and won't let me click it. Why is this?

Did anything happen to the computer? It appears that you are trying to sync to another iTunes library since in that case you can only sync with one iTunes library.

How do I turn off the setting that puts a box over everything and won't let me swipe or tap?

How do I turn off the setting that puts a box over everything and won't let me swipe or tap?
Please answer if you can! It's a new ipod, and I would hate to have to throw it away a few days after purchase.

You might have voice over enabled. Connect to iTunes and disable voice over under configure universal access.
Hope this helps!

I have an I pad 2 and I down loaded pictures from my old laptop onto it the problem is that it has duplicated my photos and won't let me delete them. It's using up a lot of my memory.

I have an I pad 2 and I down loaded photos from my old lap top onto my I pad the problem is that it won't let me delete them as they were duplicated when transferring and are using up a lot of my memory. Don't know how to sort this.

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

Lightroom is telling me that my serial number is invalid and won't let me use the product. I have the correct serial number.

I had to reinstall my computer's operating system and reinstall Lightroom. I input the serial that I pulled off the web at the Adobe site (also verified it w/ the email from Adobe) but it says my serial number is invalid. I have a deadline to delivery some images tomorrow and I can't use the software. Waiting for an answer Adobe and nothing is happening from them. Anything I can do???

Use Google and search for Adobe Lightroom Update downloads. Then go to the Adobe download site and download the most current version of LR version for the serial number you have.
Adobe has made this very hard. They always point you to the Creative Cloud version and you need the Stand alone version.
Here's the link.
Product updates

When trying to download Firefox 3.6, just before finishing I get a message that says the file is corrupted and won't let me knownload

I'm trying to download firefox 3.6 and get a message saying the file is corrupted, or doesn't have authentication. What's up?

Hi,
I think there are some internet problems. If you use a (wireless)-router, maybe a reset will work. You can reset the router by pressing a button on the router itself. Try again downloading firefox.
If this doesn't work, download firefox from another computer and safe it on a USB flash drive.
Kind regards,
Joren

When I try to erase my hard drive by using the disk utility, the format is in gray and won't let me erase. What do I do?

Ive got an iMac with bootcamp on it. Recently my computer has slowed down and I want to restore it to factory settings. The format says mac osx extended (journaled), but its in grey. Also, the security options and erase buttons are gray. The only button I am able to press is "Erase Free Space." I have a feeling that i might have to delete my bootcamp partition first. What do I do?

To erase the OSX on your harddisk you have to boot your Mac from the OSx Install DVD that came with your Mac.
You can't erase the OSx from which your Mac is booted.
http://support.apple.com/kb/HT3910
Stefan

I am using a program that opens a document in adobe and I need to save it back in the program. I get this message: this document is trying to connet to: fill://index.cfm?event=vendorsonly.submiteventform. Help

I am using a program that opens a document in adobe and I need to save it back in the program. I get this message: this document is trying to connet to: fill://index.cfm?event=vendorsonly.submiteventform. Help

Have you contacted the people who make the program? It sounds like something special from that program.

I have keynote on my mac air. However, it was purchased by a colleague under his email address. Now when I go in it tells me that I need to prurchase it and will not let me use keynote.

I have keynote on my mac air. However, it was purchased by a colleague under his email address. Now when I go in it tells me that I need to prurchase it and will not let me use keynote.

yes, the software is on your Mac but it isnt licenced or owned by you so the digital rights management system Apple employs is blocking the application from being used. Its to stop illegal distribution of downloaded software.
my only suggestion is to phone Apple and see if they can transfer ownership

How come when I use a Internet that I have already used it doesn't automatically connect

How come when I use an Internet that I have already used it doesn't automatically connect?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Pop up is in safari from a third party website and won't let me do anything in safari unless I click on it. I don't want to click on it because it is probably a virus. I hae tried restarting safari and also the computer, but it's still there.

Pop up is in safari from a third party website and won't let me do anything in safari unless I click on it. I don't want to click on it because it is probably a virus. I hae tried restarting safari and also the computer, but it's still there.

Thomas' answer is the preferred technique. Sometimes, these pop-ups will block you from quitting Safari. In that case, press option+command+esc, select Safari, and Force Quit. Then, use the shift key with Safari when relaunching it, per Thomas' suggestion.

HT3529 My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?

jengrz wrote:
My friend switched his phone number from an iPhone to a Blackberry. My phone still wants to use iMessage to send him a text and won't let me send it as a text unless I turn off iMessage on my phone. Is there a fix for this?
TechCrunch posted a solution today that applies to this problem, I think.
Go to: https://supportprofile.apple.com/MySupportProfile.do
Click your old iPhone and "unregister" it.
More info here:
http://m.techcrunch.com/2012/01/05/i...d=tc_home_art&

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" the error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See http://kb.mozillazine.org/Unable_to_save_or_download_files

So i got the update on my ipod touch 5th gen and when i got it it asked me for my old itunes acount and password, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

so i got the update on my ipod touch 5th gen and i got asked me for my old itunes acount and password so i can get the back up from icloud, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it

You need to recovery and use it. Sounds like you are running into:
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

A website I use frequently claims that I'm already logged in and won't let me in.

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