A white box appears and cannot be deleted on one specific email web page.

The box is opaque, relatively small but annoying, and blocks out anything behind it. It shows a small part of a preview of any highlighted email message. If there is no message in the inbox, the box is blank. The box cannot be removed but changes position and size as the parent window is enlarged or diminished.
The problem is unique to the "email" window (as opposed to, for example, a full screen view of my contacts). It appears in both of the email accounts I have set-up despite separate log-ins. It is unique to my iMac computer and Mozilla (3.6.11). It does not appear when logging in, using Mozilla on my wife's PC, or when I log in on the iMac using another browser (Safari).
Obviously I can work around the problem, but would love to solve it.

I tried all the above, with the following conditions: - I cleared the cache but the box that indicates any web sites that are saving data is and has been empty. - I removed all cookies - I re-started in Safe Mode and disabled all add-ons - I have always been operating in the default theme. There was no difference when the email page opened. I then trouble shot all the plugins although I did not repeat the above procedures before re-enabling each one-by-one. I discovered that in order to open the webmail page, the only plugin that must be enabled is Shockwave Flash 10.1.85.3 . In Safe Mode once again, with only that plug-in enabled, with the cache emptied, with the add-ons turned off, and with the cookies deleted, the email page will open but with the same white box that has been plaguing me. Thank you for the try, perhaps you have another idea?

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A white box appears and cannot be deleted on one specific email web page.

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