A white screen is appeared with a lot of vertical colored stripes...help me!

help me please:)

- If that does not work try the remaining items of:
iOS: Not responding or does not turn on
- If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try again
- If still not successful time for an appointment at the Genius Bar of an Apple store.

Similar Messages

White screen of death with clicking sound?

i got a White screen of death with clicking sound after crashing in boot camp with winXP, i try to put in the macbook installed disc, but nothing happened & i cannot reject the CD, is it the hard drive problem & how can i fix it? do i have to replace the hard drive....

It appears that Apple knows about the problem now: http://venturebeat.com/2010/11/04/apple-admits-to-macbook-air-screen-problems-in ternally-software-fix-coming/
The only problem is that I ended up buying a new Macbook Air and Apple is taking back my other one. The wanted me to send it in and have them replace it, but it's my only computer and I can't be without it for a week. It would suck if they come up with a software fix and replacing it was not necessary.
Support was very helpful and worked with me for a few days trying to isolate the issue. I don't get the horizontal lines (I get a solid grey, white, black or blue screen), so I am not sure if my issue is the same as the one that Apple is recognizing.

2007 intel based iMac has the white screen of death with the mouse visible?? WHATSUP

My 2007 Intel based IMAC has the white screen of death with the mouse cursor as the only visible item. What is up with this? Is this the equivalent of the windows blue screen of death?
Doug

Read the "More Like This" thread links located at the bottom left of this page.

TS3474 my i pod is still on a white screen after restoring with the two buttons and also restoring on i tunes and it still has a white screen

my i pod is still on a white screen after restoring with the two buttons and also restoring on i tunes and it still has a white screen

I've been struggling with mine all morning with the same issue.
Mine would not wake up from sleep (will just white screen).
It will boot using a hard reset (i.e. the power button and volume down button being held down for 8 or so secs). I restored and synced it multiple times but it still has a problem waking up and just just goes to white screen.
I saw a post suggesting a loose connection which I had my doubts about (as it will wake with hard reset) - bit BINGO! If I wake mine (with index finger) whilst applying pressure to the top of the screen area (with my thumbs) it will wake up. When I become frustrated enough I'll take it apart and see if something has become loose.
Hope this helps.

My 2008 15" macbook pro would not start up. After pushing the power button, the startup tone sounded, but kept repeating as if something was jammed. Screen remained black with no logo nor messages. Pls help.

My 2008 15" macbook pro would not start up. After pushing the power button, the startup tone sounded, but kept repeating as if something was jammed. Screen remained black with no logo nor messages. Pls help.

Now that you mentioned it, that might be the source of the problem. Something was definitely wrong with my graphics card before the incident happened. You mean that particular batch of graphics cards had some inherent issues, right? I went to the genius bar, and the 'genius' there, without trying to diagnose the problem properly, just adviced me to buy a new mbp! He said Apple will no longer try to fix or touch macs older than 5 yrs. Mine is 5.5 yrs old...

How do I delete Vertical color stripes (pink-red-green) on desktop screen - 6 of them. Anybody have the same problem? Other Mac groups have same problem.

How do I delete vertical color stripes on my destop screen. There are 6 of them in pink, red and green. Can't believe I'm having problems with my wonderful iMac!

Unfortunately, they aren't something to be "deleted." Might be a hardware/graphics chip problem. You should run the Hardware Test in Extended. Might have to run it several times to pick up an error.
http://support.apple.com/kb/ht1509

White screen of death with little black clock thing

I've had the so called white screen of death for 2 days. Phone was locked in pocket. Took it out and there was a tiny error message on the screen. unfortunately I can't tell you what message it was :-(
Removed battery for long and short periods. Each time, when put bavck in, the led light flicks on and i get the white screen (without me powering it up). The phone is totally unresponsive.
I've tried the following but the computer recognises my phone (instead of 'unknown'), then I get the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator".
Done the downloads then nothing apart from the phone turning itself off. HURRAH! However, it's back to square one because if I touch it, we go back to the beginning.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
I've tried all of this on the old, slow laptop but have a mac as well.
PLEASE someone HELP!

Suzi-Q wrote:. Seriously fed up about not being able to back up on a mac
Hi you can use the mac
http://us.blackberry.com/apps-software/desktop/desktop_mac.jsp
However, if you haven't already done a backup, it is most certainly too late, but its worth a long-shot.
From your original post, it seems to me you did most things except a complete wipe without which I think you may be stuck with the white screen. Whether you use JL_CMDER or BBSAK to perform this vital step, they need a Windows OS. Whilst I do not have any mac knowledge, I do know that you can run Windows 7 on the mac. However, sounds like a faff to me. Can you not borrow a friends PC?
Below are the wipe and reinstall instructions which includes using JL_CMDER
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

White Screen, Grey Folder with Question Mark and no USB

Hello
I have a iMac, that is in a classroom of similar machines, they are running os v 10.4.6 (ish).
The mac in question had been reported with a fault so i went along to check it and this was a new fault for me.
When the mac boots, it bongs the hdd starts up and then a black white screen appears after a few minutes this changes to a white screen with a flashing grey folder with a question mark.
now reading on the forums, internet etc. i have found that maybe i should boot to disk. tried this but not disk activity.
next i read to boot into verbose mode at which point i find that the USB ports dont seem to be running so i can use a keyboard.
Anyone any ideas how i can troubleshoot this problem or why the problem occurred in the first place?
Thanks for any help offered.

This error indicates either that the internal HD has physical problems, or there is corruption on the drive (a failing directory or corrupt system files). You should boot from the Mac's original installation disk, run Disk Utility from the Utilities menu and do Repair Disk on the internal drive. If this fails to recover the drive, you may have to reinstall the system.
Matt

Mac Book Pro on boot up, the apple sign will appear with the spinning wheel. After some time, a grey screen wil appear with a movable mouse, but will not boot up. Help!

Mac Book Pro on boot up, the apple sign will appear with the spinning wheel. After a period of time the screen will turn grey, but the mouse will still operate, but not boot up.

If it was purchased brand new then it's running a version of Lion, so to reinstall Lion:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.

Getting white screen when booting with alt key

Hi, I've installed windows 7 with boot camp on my brand new iMac 27" on OS X Lion.
Everything works fine when I configure boot camp to start as mac, or as windows.
However If I press the alt key when booting, as per this tutorial http://labnol.blogspot.com/2006/04/boot-camp-tutorial-install-windows-xp.html I get a white screen and that's it. Any Idea as to what might be the problem?

Hi
Try resetting the Parameter RAM (PRAM) - pronounced peeram. Restart the mac and depress the P, R, alt and command keys simultaneously. You should hear the boot chime. Keep the keys depressed until you hear the boot chime three more times. Release the keys thereafter.
Other possibilities are: you're filling up the hard drive and you need to clear some space; a problem is developing with the hard drive and/or directory structure. You need to run a disk repair utility such as fsck, DU's Repair Disk coupled with Repairing Privileges or something 3rd-Party such as Disk Warrior.
Tony

White screen of death with itunes 7

I recently had to restore my computer so I lost everything. So when I was trying to reinstall my ipod and itunes my ipod froze...WHITE SCREEN OF DEATH!!! I tryed restarting it, put it into disk mode, and to restore it. But when I try to restore it my itunes likes to freeze up as well...urg...I've done this about 3 times and the same thing every time. but what makes everything even worse is that my itunes wont open now and i also have reinstalled it like 3 times...what do I do now??? Can I go and get the older itunes??? and if so how???
5th gen iPod Windows XP

Welcome to Apple Discussions!
Is your iPod showing the White Screen?
Can you get your iPod into Disk Mode?
Putting iPod into Disk Mode
After you get it into Disk Mode, try to restore it (after you get iTunes working).
See if this helps with iTunes not opening...
iTunes won't open or unexpectedly quits
You may also want to post/look through the iTunes forums.
btabz

White screen of death with XP SP2

Today I got my copy of Windows XP SP2 in the mail from my college since I get everything at discount. I went into bootcamp, made a 30GB partition, popped in the Windows CD and was good to go. I installed it on the partition with no problems, and Windows installed and booted up and I was a pleased man.
Then I put in the Leopard disk like it said ten minutes before in Boot Camp to install drivers, the drivers installed. Yay. It prompted me to reboot for the settings to take place and I didn't have much time to re-act because it was going to reboot in ten seconds or so anyways if I didn't click restart from the box.
So mr. Macbook reboots, and gives me this white screen that I can't pass.
I did some research and everybody seemed to be stating it happened with SP1, but the disk clearly states (and I ordered it as) XP Professional SP2. Keep in mind the Leopard disk is still in there and no key combinations are working.
I leave for college in three days. Am I screwed?

You get this white screen as soon as your computer turns on? Or do you get after you know that you are booting into Windows? Is it similar to the regular Mac boot up screen? Try turning off your computer and turning back on, holding the option key. At that point try selecting your windows partition. If it still does not work, do the same thing, except eject the disk (eject key) right before selecting the partition. I can't really help beyond that...

White screen started appearing when in Logic? RAM issue?

Hi there,
Am a relatively knowledgable MBPro user. I've an old beauty from 2007 which has done me proud all these years. I recently upgraded the OS from the original Tiger ( ! ) to Snow Leopard and the last three months all has worked smoothly.
Yesterday and today however when I've been working in Logic (still Pro8 - yes, I know!) the MBP starts performning verrry slooowwwwly (beachballs) and the white screen obliterates the arrange window. I've restarted a couple of times but the problem's still there when I open Logic and start running it.
My ETreCheck details are below.
Does anybody have any ideas as to how I mitigate this issue?
Thanks!
Adrian
EtreCheck version: 1.9.15 (52)
Report generated 2 October 2014 12:22:09 GMT+01:00
Hardware Information: ?
    MacBook Pro (17-inch Core 2 Duo) (Verified)
    MacBook Pro - model: MacBookPro2,1
    1 2.33 GHz Intel Core 2 Duo CPU: 2 cores
    2 GB RAM
Video Information: ?
    ATY,RadeonX1600 - VRAM: 256 MB
        Color LCD 1680 x 1050
        2367M 1920 x 1080 @ 60 Hz
System Software: ?
    Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:8:58
Disk Information: ?
    Hitachi HTS721010G9SA00 disk0 : (93.16 GB)
    S.M.A.R.T. Status: Verified
        - (disk0s1) <not mounted>: 200 MB
        Macintosh HD (disk0s2) / [Startup]: 92.84 GB (11.33 GB free) (Low!)
USB Information: ?
    M-Audio Ozone
    Logitech USB Receiver
    Micron Built-in iSight
    BUFFALO HD-PCU2 465.76 GB
        S.M.A.R.T. Status: Verified
        - (disk1s1) <not mounted>: 200 MB
        BUFFALO BACKUP (disk1s2) /Volumes/BUFFALO BACKUP: 465.44 GB (48.83 GB free)
    Apple Computer Apple Internal Keyboard / Trackpad
    iLok iLok
    Apple Computer, Inc. IR Receiver
    Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ?
    [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (4.0.8) Support
    [not loaded]    com.digidesign.fwfamily.driver (7.4f1) Support
    [loaded]    com.digidesign.iokit.DigiDal (7.4f1) Support
    [loaded]    com.digidesign.iokit.DigiIO (7.4f1) Support
    [not loaded]    com.digidesign.mbox2.boot.driver (7.4f1) Support
    [not loaded]    com.digidesign.mbox2.driver (7.4f1) Support
    [not loaded]    com.m-audio.usb.midisupport.driver (1.1) Support
    [loaded]    com.maudio.usb.ozone.driver (1.8.1) Support
    [not loaded]    com.motu.driver.FireWireAudio (1.5 41560) Support
    [not loaded]    com.motu.driver.USBMidiKext (1.6 49190 - SDK 10.4) Support
    [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) Support
    [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) Support
    [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.3) Support
    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) Support
    [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) Support
    [loaded]    tc.tctechnologies.driver.TCNear (3.5.6 11675) Support
Startup Items: ?
    Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
    DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
    HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    HWPortDetect: Path: /Library/StartupItems/HWPortDetect
    M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
    MAudioOzone: Path: /Library/StartupItems/MAudioOzone
    Qmaster: Path: /Library/StartupItems/Qmaster
Launch Daemons: ?
    [loaded]    com.adobe.fpsaud.plist Support
    [loaded]    com.bombich.ccc.plist Support
    [running]    com.bombich.ccc.scheduledtask.B5EE8738-6951-42B0-8CD7-BB586DD6B937.plist Support
    [running]    com.digidesign.fwfamily.helper.plist Support
    [running]    com.m-audio.usb.firmwareloader.plist Support
    [running]    com.paceap.eden.licensed.plist Support
    [running]    org.glimmerblocker.proxy.plist Support
    [loaded]    PACESupport.plist Support
Launch Agents: ?
    [loaded]    com.hp.help.tocgenerator.plist Support
    [running]    com.motu.MOTULauncher.plist Support
    [loaded]    org.glimmerblocker.updater.plist Support
User Launch Agents: ?
    [running]    com.bombich.ccc-user-agent.plist Support
    [loaded]    com.macpaw.CleanMyMac.helperTool.plist Support
    [loaded]    com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
    [loaded]    com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ?
    System Events
    Activity Monitor
    Dropbox
    HPEventHandler
Internet Plug-ins: ?
    Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
    FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
    JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.6.6
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
    Google Earth Web Plug-in: Version: 7.1 Support
    iLokClientHelper: Version: 3.1 Support
    RealPlayer Plugin: Version: (null) Support
    AmazonMP3DownloaderPlugin101749: Version: Unknown
    iPhotoPhotocast: Version: 6.0
iTunes Plug-ins: ?
    Quartz Composer Visualizer: Version: 1.2
3rd Party Preference Panes: ?
    DigidesignMbox2 Support
    Digidesign Mbox 2 Pro Support
    Flash Player Support
    Flip4Mac WMV Support
    GlimmerBlocker Support
    Growl Support
    MAudioOzone Support
Time Machine: ?
    Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ?
         3%    activitymonitord
         2%    WindowServer
         1%    ps
         0%    fontd
         0%    firefox
Top Processes by Memory: ?
    238 MB    firefox
    70 MB    Dropbox
    59 MB    WindowServer
    59 MB    GlimmerBlocker
    53 MB    WebProcess
Virtual Memory Information: ?
    875 MB    Free RAM
    705 MB    Active RAM
    277 MB    Inactive RAM
    190 MB    Wired RAM
    229 MB    Page-ins
    0 B    Page-outs

AdrianZag wrote:
Now you have me worried, has CleanMyMac done 'damage' to my system?
And is an unistall AND a reinstallation of Snow Leopard really necessary?
I cannot say with certainty. I would make certain that your data is backed up, erase the HDD, install the OSX and then upgrade it to 10.6.8. Then install the user data. Any problems that may have been resident should be gone.
RAM upgrade issue: I researched via the Apple site if my particualr MBPro could have extra memory installed. After much online reserach, it was inconclusive - so I called Apple up and a techie told me that my model was one of the last that couldn't have RAM added. Are you sure he was incorrect? Obviously adding 1GB would indeed make a huge difference.
Do be suspicious and challenge advice you receive on these and any other forums. Mistakes can be made and I have to admit I have done so, but not too often. I have witnessed bad advice but I have never thought it was offered deliberately.
Regarding RAM, you have been misinformed. Your MBP will accept 3 GB RAM. Look at these two links, one for OWC and the other Crucial:
http://eshop.macsales.com/shop/memory/MacBook/Pro/Core2/http://eshop.macsales.com/shop/memory/MacBook/Pro/Core2/
http://www.crucial.com/usa/en/compatible-memory-for/Apple/macbook-pro-2*33ghz-in tel-core-2-duo-(17-inch)
Read them carefully and you will see that both corroborate my position.
Ciao.

Urgently need help: blank white screen at start with unusual symbol...

Hi guys,
I just turned on my 24 inch early-2008 model iMac, and it came up with a blank white screen, with a grey circle and a line through the middle of the circle. It doesn't say what this means in the manual. Recently, I have been having numerous troubles with my iMac, and I have seen the symbol of the grey folder with the question mark, but not this new symbol. I only just got off the phone to the Apple people when this happened.
What does this mean? Is my computer done for?

Have a read here http://support.apple.com/kb/TS2570
For starters, start your Mac while holding down the Alt/Option-key until the Boot Selection screen is shown.
Choose to boot into OSX (usually the icon labeled Macintosh HD).
If succesful and you get into OSX go to System Preferences the Startup Volume and reset your OSX to be the default.
Stefan

How can I get rid of a white screen that appears for 3 secs on startup

Since my last Thunderbird upgrade to 31.3 I get a white screen for 3 seconds during start-up and before I see my folders.
I use Thunderbird to access one Yahoo.co.uk account and 2 Outlook.com accounts.
All plugins are disabled.
I have one extension, CompactHeader 2.0.9 which I removed but the problem remained. I have now reinstalled it.
I uninstalled and reinstalled Thunderbird - problem just the same.
If I start in safe mode there is no white screen, it loads normally straight to folders.
I'm not sure what to try next so any suggestions are welcome.
Cheers

What addons or themes do you have installed?
What happens if you disable them?
If you have none, please install beta from http://www.mozilla.org/en-US/thunderbird/channel/ and visit tools | options | advanced | uncheck use hardware acceleration and restart
is thunderbird better?

A white screen is appeared with a lot of vertical colored stripes...help me!

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