A window keeps popping up asking me to install a phishing toolbar requiring me to type in my apple admin password, is this legitimate or someone wanting to install a virus into my apple operating system?
All of a sudden the particular window has been appearing, there has been no other interaction with firefox so I'm very suspicious. I quickly checked the website and it suggests phishing is automatically a part of this browser, I could be interpreting this incorrectly. I'm running version 4.0.1 on an imac
It's a hoax. '''DO NOT''' install anything you didn't ask for, let alone something that requires you to type in your password. It's most likely a consequence of some dubious application you have recently installed.
Similar Messages
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Adode window keeps popping up.
Adobe window keeps popping up asking if I wanted to install adobe ready. It's already installed on my computer. When I click "Cancel" it closes all my running applications. Any idea on how to correct this problem?
What is your operating system?
Can you post a screenshot of that pop up window? -
I have installed flash player twice but it keeps popping up for permission to install..why?
I have installed flash point 11 twice on my windows vista but it still keeps popping up asking permission to install. Why? and what can I do to stop this. It is most annoying. Thanks
Could you post a screenshot of this occurring? Does it happen when you go to this page?
http://helpx.adobe.com/flash-player.html
Please visit the link below for Instructions on capturing and posting screenshots or video In the forum.
http://forums.adobe.com/thread/1070933 -
so, my girlfriends old apple ID keeps popping up asking for the password. I have changed my apple ID and my Itunes ID and it still pops up. what do I do?I cant download some of my apps because of it
If you have any apps downloaded with the other AppleID, those apps
will ask for the other AppleID to update.
Downloads are forever tied to the AppleID used to download them.
Delete the apps associated with the unwanted ID and download them
under your ID. You will have to purchase apps that are not free.
You cannot transfer apps from one Apple ID to another, not can you
merge 2 Apple IDs. -
I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
The email which I used for my icloud id has stopped all its services. I cannot gain access to this email anymore. I am able to change my Apple ID but unable to change iCloud ID. My ipad 2 keeps popping up asking for the icloud password. Can anyone help me on this issue? Thanks...
Hello, luciawong.
Thank you for visiting Apple Support Communities.
You may find this article helpful with the issue you are experiencing.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Regards,
Jason H. -
Last week I was prompted to do an update on my Mac Book Pro which I did. Ever since I did the update a box keeps popping up asking for login info for my keychains & they won't go away. I have no clue what these keychains are & I don't know how to find them & know the passwords for each of them. Plus now I don't get my email on here either. Please help me...
Outside of the contact number for that you've already used I don't know another way of direct contact. Here are some things that they may or may not of had you try that might help you. If you will go to the settings app and pick general on the right-hand side you will see accessibility. Within that you can adjust a text size make the text bowl you can also increase the contrast. You can also adjust the brightness and control panel.
As for Siri again in the settings app under general you should see Siri on the right-hand side with the switch to turn it on. If that is turned on and you're still having issues
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
The "save as" window keeps popping up randomingly while browsing, WHY?
Literally every few minutes the pop-up asking to "save as" and it just keeps popping up to save the web page. There is nothing wrong with my ctrl and S button on my key board and I cannot figure out why the save as window keeps popping up. I've done a virus scan and there is no negative results. What's the next logic troubleshooting step?
Does it affect some sites more than others?
If you use the Foxit PDF viewer and have PDFs configured to save to disk, maybe it's related to this problem: [https://support.mozilla.org/en-US/questions/927458 Foxit Reader spews a lot "not a PDF" on some pages].
One standard diagnostic step is to try Firefox's Safe Mode to see whether the misbehavior is caused by a custom setting or add-on.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.org/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in [http://support.mozilla.org/kb/Safe+Mode Safe Mode] using
Help > Restart with Add-ons Disabled
In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."
If the annoying messages go away, this points to an add-on or custom setting as the problem. Now the challenge is to track it down! -
Nag window keeps popping up even though we paid our subscription over 3 weeks ago
After trialling creative cloud for a few weeks & being very happy with the system, once we actually paid and the trial period ended we have not been able to use any of the programs.
The nag window keeps popping up, which asks us to sign in. Once we sign it it asks for a serial number which we don't receive with creative cloud membership.
Is there a fix for these issues?Kartikay,
I have tried the steps you recommended and I still have the same issue.
I an using a mac running OS X 10.8.3, I had no problems during the trial period. We paid for our creative cloud membership on 20/03/13.
I have tried deleting all adobe applications and reinstalling, as well as downloading and running the Adobe Creative Suite Cleaner Tool as suggested on one of the Forum posts.
Regards
Marty LaNauze
Operations Manager
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33 Gow St Padstow NSW 2211
Ph: (02) 9707 2464
Fax: (02) 9709 6151
Mobile: 0429 555 026
Email: [email protected]<mailto:[email protected]>
Web: www.roadandcivil.com.au
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When I'm composing emails a dialog box keeps popping up asking me to click "resend" to reload my email. If I don't I get timed out. This problem has only happened after I installed update 3.6.16
FYI I am referring to my ISP email on the providor's website, although I have not tried opening other email accounts on the updated Firefox.etresoft a long time contributer to Apple Support Communities wrote a very useful app he called etrecheck which helps in diagnosing many problems caused by third party installs etc.. Go to his website, read his information and from there download and run the program according to his instructions
http://www.etresoft.com/etrecheck
Post the results back here
Pete -
New message window keeps popping up
The new message window keeps popping up without prompting, usually twice in a row. I notice
this particularly when I first open the Mail program. The funny thing is that you can't actually type in any text in the new message window. Any ideas???It seemed to work itself out after several days.
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Hi all.
I need some help. I have recently installed a new Hard Drive in my Macbook and have re-installed Snow Leopard. Since doing so there have been a few things that haven't been quite the same.
1) Certain buttons decided they didnt want to work anymore. These being the Space Bar, the Tab key, all four arrow keys, Caps lock, Volume up, Eject, and a few others.
After putting up with this for a couple of weeks and looking at numerous forums, they all of a sudden came back to life (Hence why I'm actually able to type this message) THEN, they packed up again. Then started again, then packed again, and so on. They seem to have a mind of their own.
Please... does anyone know whats going on? Is it a hardware prob? Is it something to do with the way Ive installed the Hard Drive? Have I forgotten to do something?
2) Ever since my buttons initially came back to life, the "Do you want to restart you computer?" window keeps popping up every couple of minutes.
It's the window that says "Restart, Sleep, Cancel, Shut Down"
It's driving me insane and I can't help but think that the two probs are related.
If anyone out there has any ideas at all, they would be most welcome.
Many thanks in advance
MadDogSnapsHave you tried reinstalling the original drive? Same symptoms with it?
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The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my emails. I can't seem to purchase this on-line as it keeps telling me to go to the app store. I haven't got the app store on my computer as I am told I need iCloud for which I need the new operating system, which I can't download or purchase as I am sent back to an instruction telling mee to go to the app store icon.
How difficult can it be to simply purchase the software on-line have it shipped to you so you can install it, in the event it cannot be downloaded as it appears it can't be based on my curent operating systems being Mac OSX 10.5.8.Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
Requirements for Mountain Lion:
http://www.apple.com/osx/specs/ -
Is it possible to run two different versions of Apple operating system (for ex. 10.6.8 and 10.9) on a MacBook Pro, either on the same disk or from an external hard disk? If so, where would I find the details? (In order to be able to use the older applications no longer supported in 10.9)
If you want to add a second partition to the internal drive (in Disk Utility, select the drive, then open the partition tab and just click the + button), you should first be sure that you will have enough room to accommodate whatever the second volume will be. I am currently doing this for Snow and Mountain Lion.
To get to whatever volume is not the startup disk, restart and hold down option/alt at the chime, which will bring up a selection of the two volumes. Use the left or right arrow keys to select it and then hit enter/return. -
Error windows keep popping up on our laptop (Windows) it has to do with MobileMe. Trying to uninstall but not able to. Now can't even open itunes???
MobileMe should be uninstalled. See note 2 of Troubleshooting issues with iTunes for Windows updates.
tt2
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