A window opens but is blank

When I try to open Firefox a window opens but it is just black with a green band at the top. No toolbars or controls are visible other then to minimize, max, or close the window. Uninstalling & reinstalling firefox did nothing. System restore did nothing. I do still have internet access thru another browser but I only ever use firefox and am hoping I can get it back! I have also already tried going thru start to firefox.exe -p but that pop up box too is just black. I ran my Norton full scan & it said no threats detected. I am at a loss. Any help will be greatly appreciated!

hello Flippy, other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.
* Intel HD 2000/3000: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64bit)
* Intel HD 4000: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329 (for win7 64bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Similar Messages

When I click an embedded link or picture (ie, to enlarge a pic on Ebay), a separate window opens but is blank.

When I click an embedded link or picture (ie, to enlarge a pic on Ebay), a separate window opens which is blank but has a "search bookmarks and history" address line. Help!!!
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; SearchToolbar 1.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Hi Judy;
I understand that you're having problems with certain elements opening up in new windows that contain no content. This most often happens to me when I use control to open links (Forces to open in a new window which for some reason has the javascript: link in the navbar). If you are using CTRL when clicking on links like that: Don't, because that's why you're getting the problem.
Please let me know if you require more assistance.
Best regards
Aimee

When I click on a link, a new window opens but is blank and says "stopped" at the bottom

Happens on any website.eg-if I am looking for a quote on moneysupermarket.com and I lick on the required link, a new window will open but it will be blank and in the bottom left hand corner the word stopped appears

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are other things that need attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r32
# Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

I downloaded the latest Adobe Reader when prompted. Since then I cannot use Safari File Print to print web pages - the printer dialogue window opens but the page is blank. Also, when I try to use the safari Help button,the dialogue box is blank.

I downloaded the latest Adobe Reader update when prompted. Since then I cannot use Safari>File>Print to print web pages - the printer dialogue window opens, but the page remains blank. Also when I try to use the Safari Help button, the dialogue box opens but remains infuriatingly blank. Can anyone help me to solve this problem?

Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

The download window opens but it is blank.

When I download a file, the Download window opens, but no file details appear; it stays blank. To access the downloaded file, I have to open it from my Downloads file in Documents. This quirk showed up out of the blue one day, I have no idea why. Otherwise, this version of Firefox has been running smoothly since I installed it.

Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
*You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
*To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* Deselect: [ ] "Permanent Private Browsing mode"
Also check:
*Tools > Options > Privacy > History: "Remember download history"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Using firefox 14.0.1. Loading a link using right-click and "Open Link In New Window", results in new window opening but address bar does not show URL..

Using firefox 14.0.1. Loading a link using right-click and "Open Link In New Window", results in new window opening but address bar does not show URL. However, if I right click on a link and select "Open Link In New Tab", the Tab shows URL in address bar. So it's working when it's a New Tab but not a New Window.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

When I click on the - fire fox disappears from the task bar; it is still open but gone from the task bar, if I click on any icon it opens a new Firefox window, I end up with several windows open but none on the task bar.

Question
When I click on the - to minimize fire fox, it does not close the window but the firefox icon disappears from the task bar; it is still open but gone from the task bar, if I click on any other icon it opens a new Firefox window, I end up with several windows open but none on the task bar.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Creative Cloud desktop app opens but is blank.

Creative Cloud desktop app opens but is blank.
Here's what I see..
Nothing shows up.
Tried to uninstall, with intention of reinstalling but when I used the uninstaller a popup notice says that it is uninstalled but with errors. No more detailed info of errors either.
Please advise.
Thank you.
-JJ

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

How can I get my trash to empty? Window opens but closes immediately.

How can I get my trash to empty? Window opens but closes immediately and there are nearly 9000 items there.

Hold your click a little longer on the Trash in dock and a popup will appear. Choose Empty Trash.

Layer Style Window Opening But Not Visable

I just began having problems with Photoshop today.
I wanted to apply Blending Options to a layer. The Layer Style window opened but it was nowhere to be found! Because I could not access this window to either perform a task or close it, I had to Control/Alt/Delete because nothing else in the program would work. Obviously, it was waiting for a response to the window but as I couldn't see it, I couldn't access it.
I've never had this problem before and I've just spent four hours trying to find the problem, including messing with screen resolutions and monitor designations (I use a laptop with a flat screen as #2 monitor).
Can someone please help me!!
Thanks, in advance, for your advice.

I just tried (as a last resort) changing one of my screen resolutions from 800 x 600 (so I don't have to squint) to 1280 x 800 and there was the edge of the window! - way off to the right. I just dragged it back into the middle of my Photoshop screen on my other monitor and it hasn't left me since.
I knew the silly window was open somewhere Who'd a thought it would be hiding way off screen!
Thanks for your tips. I'll keep those short cuts in mind.
Cheers!

Bridge: when I want to export from .psd to .jpeg the export window opens but the target (Ziel) window is empty, thus no target can be selected. This happens since a brigde shut down after "out of memory"

Bridge: when I want to export from .psd to .jpeg the export window opens but the target (Ziel) window is empty, thus no target can be selected. This happens since a brigde shut down after "out of memory"
Felix

Not quite following your terminology.
Möchten Sie es vielleicht mal auf Deutsch versuchen?

New browser window opens, but existing window also refectsnew URL

New browser window opens, but existing window also refects
new URL. Any thoughts?

<a href="
http://www.wffsagallery.org/wffsa/hermes"
class="style10 style11"
onClick="MM_openBrWindow('
http://www.wffsagallery.org/wffsa/hermes','Gallery','s
crollbars=yes,resizable=yes,width=650,height=500');return
false">click
here</a> 
(note the "return false")
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"potteryguy" <[email protected]> wrote in
message
news:g55l5r$nj1$[email protected]..
> New browser window opens, but existing window also
refects new URL. Any
> thoughts?
>
> <a href="
http://www.wffsagallery.org/wffsa/hermes"
class="style10 style11"
> onClick="MM_openBrWindow('
http://www.wffsagallery.org/wffsa/hermes','Gallery','s
>
crollbars=yes,resizable=yes,width=650,height=500')">click
> here</a> 
>

App Store window opens, but doesn't load content; I need to update some apps

I have a iMac and running OS X Yosemite 10.10.1. A few days ago, got notification from the App Store about updates; wasn't able to do them at the time. Since then, I've tried several times opening the App Store; the window opens but with no content; only the top header appears ("Featured" "Top Charts" "Cataegories" "Purchases" and "Updates") ; the "loading" icon just keeps spinning. I deleted the App Store plist and cookies, but that didn't help.

found the solution to my issue here http://support.apple.com/en-us/HT203811 under Invalid or incorrect Certificates

When I click on a PDF file in a website, a new window opens but it is always blank. Sometimes it directs me to "choose an application," but it never allows Adobe Reader to be selected. Help?

Basically, I can't read a PDF file that is posted on the Internet. When I click on it, I get a window that opens, but nothing else but white space. My computer also does not allow me to select Adobe Reader as one of the viable applications to read the document

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are other things that need attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r32
# Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

When enlarging windows while surfing with Safari, windows open but empty?

I am new to Macs in general, but I am having a problem with opening the pop up type windows in places such as ebay etc.
If there is an option to enlarge a picture, when it blows the picture up full size the box opens but it is blank. I tried shutting off the pop-up blockers etc but it makes no difference. The box is just the color of the background.
Any ideas?

A Safari extension or third party plugin may be causing the menu bar issue.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
As for which OS X is installed.
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.
v10.6 Snow Leopard v10.7 Lion v10.8 Mountain Lion
It's your choice whether or not to upgrade to Mavericks. If you decide to do this, make sure your Mac meets the requirements noted here.

A window opens but is blank

Similar Messages

Maybe you are looking for