A wrong friend of mine used my credit card for his payment
Basicly someone I was used to be friend with is using my credit card, how can I stop the payments?
Hey Felix,
Please contact support via this link and they will help you with this issue. They will need your friend's username/email address and the last 4 digits on your payment card. If you are unsure of the email address/username that your friend uses, the team will need some more info from you.
In that case, it would be helpful to include a screenshot of your last charge, the first 6 digits on your card and the last 4 digits. This should help the agent locate the payment in our server. They may need to ask for a transaction reference from your bank (if they cannot find it on the main server). They will explain what they need.
You can contact us in German or English - but it may be a bit quicker to use English as then any advisor can pick it up :P
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If you don't want your sister to make purchases on your credit card, then Family Sharing is not an appropriate way to do what you want. You can use Find my Friends to locate each other and you can use Shared Photo Streams to share photos.
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You edit your account and add the credit card as a payment method. See:
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Check this out it should help:
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You can't for in-app purchases, when you have a balance on your account then that will automatically be used for your purchases.
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Your original question did not mention seeing billing info.
Here's how to contact iTunes Store Billing Support:
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I have 6p from a gift card left in the English store and can't spend it. I want to change to the Irish store as I have an Irish gift card for me to redeem but it won't let me change store. Also I don't want to use a credit card for the last 6p.
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Using same credit card as a payment method for two...
I had done this before with no problem, however when I tried to add a visa card for two skype accounts of mine, it doesn't accept the same credit card for the second SKYPE account.
Thanks,
Sherry
Solved!
Go to Solution.Hi Sherry,
We have a safety measure that only allows the funding of two Skype accounts with one credit card. If you attempt to fund more than two different Skype accounts with the same credit card, any orders placed to the third Skype account are cancelled and the money refunded to your credit card. As explained, this includes order attempts in one Skype account.
In your case, I would suggest that you use a different card, or alternative payment method. You can check our available payment method here: http://www.skype.com/en/ways-to-pay/
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance! -
Right now my 12 yr old somehow is able to purchase. From iTunes using my credit card- our. Accounts must be linked
How do I get him off my account? I know his Apple ID &. PasswordiTunes Store: Changing Account Information
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Hi,
I have about $3 credit in my account, how do I combine this with a credit card for the total payment. I dont want the whole thing just charged from my credit card leaving the store credit.
ThanksAs long as you are buying content for yourself (you can't use your balance for gifting) then your balance should be automatically used up first, with only the remainder of the item's price being charged to your credit card.
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HT2534 Where did the option go to not use a credit card for Apple ID?
I downloaded itunes and began to make an Apple ID on iTunes. When I saw that it required a credit card, I came to this support site http://support.apple.com/kb/HT2534. I followed the instructions for a computer but found that there was no option 'NONE' on the billing page. I then tried making an Apple ID online and that worked, but when I tried to use that ID to log on to iTunes it still required a credit card. I could only use the account for discussions. I don't have a credit card, and nor was I planning on purchasing anything. I simply wanted to keep CD's on it and maybe some free books/music. Did this option change for the new version of iTunes or am I doing something wrong?
Check this out it should help:
http://support.apple.com/kb/HT2534 -
I get errors whenever I try to use credit cards with my account... It says I should contact the iTunes store
Ralphbranagh wrote:
... It says I should contact the iTunes store
To Contact iTunes Customer Service and request assistance
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hello. i got a gift card for itunes and it wouldnt let me use it. its on my account but i cant buy anything. everytime i try it takes me to my billing and i have a credit card on the info but i dont use it anymore and i dont know how to take it off. also its telling me that i have and outstanding balance of $39.06 and i had a limit on my credit card and i only use that or a gift card so i dont understand how i owe that much. can you please help me with this problem?
thank you!
Brittani KinchenThe problem is that iTunes allowes you to spend a certain amount on Gift cards/prepaid cards even if there is only $1 balance left on the card. It doesn't chack to see how much money you have left on the card, only that it can pre authorize for $1 only. Purchases of about $37 or less aren't charged right away at purchase allowing these negative balances.
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The itunes store says "this card cannot be used with the iTunes store. Please use another payment method". It's the same card I've always used, it's valid, up to date, and in good standing, and works everywhere else. What' up with this? I don't want to use a different card.
You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT3702 I dont want to use my credit card as a payment anymore!
I want to completely remove my credit card payment of method and ITS NOT WORKING IM ABOUT TO LOOSE MY MIND
I believe the only way to do this is to purchase an App Store gift card and load it on as proof of purchase - the only other suggestion would be to go and contact a Genius at your local Apple Store
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