A12E1 Error on Application Update

Responded to Adobe's invitation to update my CC apps; process crapped out with this error and directed me to this forum for 'support'
I have not seen any helpful response from Adobe staff on the issue. I don't believe that its an 'internet connectivity' issue, as it appears that many users in many environments are experiencing the same problem.

Sorry that you're facing this issue. It is not in every scenario that A12E1 is a connectivity issue. Are you trying to update the CC apps from within CC desktop access application. If so, then can you please tell me what is the build number of your CC app by going inside CC preferences and then Account Tab. You may also like to quit CC app and then relaunch it and try to update again to check if it successfully updates.

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Error Code A12E1 and Creative Cloud Update Loop

Possible Windows Solution - this applies to Windows systems only.
Problem:
1) You try to open the Adobe Creative Cloud and receive notification of an update. The options are to Update or Quit. When you click Update, the process starts and then quits with no warning.
2) You have downloaded the Creative Cloud Manager or any software package installer. When you try to install the program, it quits and gives you a message about Error Code A21E1.
Possible Cause:
Due to the recent Cryptolocker virus, many reputable websites have been offering "fixes" to prevent the virus from installing itself. These fixes typically entail making changes to your local security policy, or in domain (office network) environments, making changes to Group Policy that block EXE (executable) files from running if they originate in the C:\Users\{username}\AppData\* folders. You can read more about that stuff HERE and HERE.
Basically the problem is that the first thing the Adobe Cloud installer does is copy a setup helper to to C:\Users\{username]\AppData\Local\ACCCx2_3_0_322\Set-up.exe. If you or your network administrator have tried to prevent the Cryptolocker virus by putting a blanket stop on allowing EXE files to execute from the AppData folders, this file can't run and, Bob's-your-uncle, you get the Error Code A12E1 message.
To see if this is the problem you need to check the Windows Event Viewer. You can access it by opening a Run dialog (Win+R) and typing in eventvwr. (If you need help navigating the Event Viewer, check out this YouTube video.) If you see a Windows Application Event 866 "Software RestrictionPolicies" you know this is the reason you can't install anything. If you click on the event, you can see the name and path of the file that is trying to execute.
If you are like me and applied the Cryptolocker fix in a flurry of prevention activity and forgot if you applied the policy locally or at the group policy level, you can check the "Resultant Set of Policy" management console. Go back to the Run dialog and enter RSOP.MSC to open it. Navigate to Computer Configuration>Windows Settings>Software Restriction Policies and the same one under User Configuration to see if there are modifications. If you find something, right click on a policy object and select Properties to see the name of the GPO it came from.
Solution:
While you can tweak the settings to allow Abobe applications to execute, I just dropped the restrictions for now. If you are in a network environment and have an admin - give them the event viewer info and they should be able to set up the exclusion for you.
In any event - I hope this helps. I hadn't seen anyone else post anything about this possible cause so I thought I should. Best of luck!

Try http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html

I just tried to install the 11.4 update (or whichever one is the most recent update as of 1/26/2014) and when it failed i tried to install manually and now whenever i try to use it, i get the following error: the application has failed to start because MS

i just tried to install the 11.4 update (or whichever one is the most recent update as of 1/26/2014) and when it failed i tried to install manually and now whenever i try to use it, i get the following error: "The application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem." Right after i click ok i then get this error: "Itunes was not installed correctly. Please reinstall Itunes. Error 7 (Windows error 126)." I tried to uninstall Itunes and then reinstall the 11.03 version but that didnt work either. I want to know if i copy all of the music in my itunes folder to an external without consolidating can i still transfer all my itunes music from my current windows xp pc to a brand new one and have my current itunes library in my new pc? Basically i just want to know 3 things: What exactly does consolidating the itunes library do? Can i copy, paste, and transfer my itunes library to an external and from there to a new pc? Will i be able to transfer my itunes library without consolidating the files?

I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.

Win7 /Office Updates April 2015 - userinit.exe - Application Error : The application was unable to start correctly (0xc0000018)

Hi all,
After updating our acceptence Windows 7 SP1 clients (april updates). We are unable to login the machine.
Error: userinit.exe - Application Error : The application was unable to start correctly (0xc0000018)
After rebooting the machine 2times I'm able to login. When I shutdown the machine at the next boot i'm getting the same error again and i'm not able to logon.
I have no idea where to start. One by one uninstalling updates isn't an option because after a reboot it seems ok.
Any idea's? Help is welcome.
The installed updates:
1. Update (Missing): Update for Microsoft OneDrive for Business (KB2956185) 32-Bit Edition (04e403da-693b-4b76-a7ff-7807aaa8e82b, 200) WUAHandler 15-4-2015 10:35:12 5068 (0x13CC)
2. Update (Missing): Update for Microsoft Access 2013 (KB2965276) 32-Bit Edition (1292d1c5-e57a-479c-827a-bd91d26995fc, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
3. Update (Missing): Update for Microsoft OneNote 2013 (KB2965264) 32-Bit Edition (161aacb2-973c-4042-8a08-2d7912f46e62, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
4. Update (Missing): Update for Microsoft Outlook 2013 (KB2965270) 32-Bit Edition (216a01f6-8209-42e2-aefc-95cadf8c95ee, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
5. Update (Missing): Update for Skype for Business 2015 (KB2889853) 32-Bit Edition (2510db79-26bb-447c-b2fb-687cb494b0d8, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
6. Update (Missing): Update for Microsoft Project 2013 (KB2965279) 32-Bit Edition (2c49d156-cea9-432f-82c4-3f6b48c8c0ca, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
7. Update (Missing): Update for Microsoft Office 2013 (KB2965262) 32-Bit Edition (40fe3b7e-3e2d-4c11-bf5e-3139196057e0, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
8. Update (Missing): Security Update for Microsoft Word 2013 (KB2965224) 32-Bit Edition (59d17ded-907b-4162-8121-f1ce0c47023c, 201) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
9. Update (Missing): Definition Update for Microsoft Office 2013 (KB2965273) 32-Bit Edition (5bd24951-9c92-42d7-a17a-6eaa4a918dca, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
10. Update (Missing): Update for Microsoft Office 2013 (KB2965218) 32-Bit Edition (5db38391-2220-412f-83ac-28366ac06dd6, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
11. Update (Missing): Update for Microsoft Office 2013 (KB2965267) 32-Bit Edition (6fb5843a-cb0d-4bcb-9be1-4feb3c740681, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
12. Update (Missing): Update for Microsoft Office 2013 (KB2965255) 32-Bit Edition (91fea44d-b1b2-43a3-a82f-b02e56d3d216, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
13. Update (Missing): Update for Microsoft Office 2013 (KB2965268) 32-Bit Edition (9dd67b4e-59e4-40b0-b5c8-7dcabd770d66, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
14. Update (Missing): Update for Microsoft Office 2013 (KB2825678) 32-Bit Edition (a5bf824c-7e5b-49bf-9d36-145c80221c74, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
15. Update (Missing): Update for Microsoft Outlook Social Connector 2013 (KB2965257) 32-Bit Edition (abab9d22-a65e-444e-8196-fcceba0aa7b3, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
16. Update (Missing): Update for Microsoft Lync 2013 (KB2889923) 32-Bit Edition (c35eb1f8-5ee7-4192-9ad0-1ae72315ac7e, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
17. Update (Missing): Update for Microsoft Excel 2013 (KB2965275) 32-Bit Edition (ca2c6772-706d-4a4a-a68d-78bbeaa3f56c, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
18. Update (Missing): Update for Microsoft Office 2013 (KB2880487) 32-Bit Edition (cf0b67db-b547-489f-a220-4592d68823b2, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
19. Update (Missing): Update for Microsoft PowerPoint 2013 (KB2965256) 32-Bit Edition (d1b0c046-1d5b-4f6b-afe7-68a863fb7fe2, 200) WUAHandler 15-4-2015 10:35:14 5068 (0x13CC)
1. Update (Missing): Security Update for Windows 7 for x64-based Systems (KB3046306) (05411874-4d1f-44c4-8aad-dc84726878c9, 202) WUAHandler 15-4-2015 10:15:25 2932 (0x0B74)
2. Update (Missing): Security Update for Windows 7 for x64-based Systems (KB3046482) (11ece05f-164c-4a7c-9f02-9379c61e2e23, 203) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
3. Update (Missing): Cumulative Security Update for Internet Explorer 10 for Windows 7 for x64-based Systems (KB3038314) (2be48962-5314-484e-a7e8-16f4679dfea3, 202) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
4. Update (Missing): Update for Windows 7 for x64-based Systems (KB2990214) (45f40ba9-5687-4415-85c7-68198f223f0f, 202) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
5. Update (Missing): Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB3037581) (6c8c0ac4-f40b-4e4b-aa83-1694fe0dbec2, 201) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
6. Update (Missing): Security Update for Windows 7 for x64-based Systems (KB3045685) (ab4e2d11-37f2-4f64-b7e1-11e5ca25ce2a, 201) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
7. Update (Missing): Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3037574) (b9d30936-8e3b-4728-988e-78cc39aec684, 202) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
8. Update (Missing): Security Update for Windows 7 for x64-based Systems (KB3042553) (cf426941-6ec7-41d2-99ce-710d4ddd543b, 203) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
9. Update (Missing): Security Update for Windows 7 for x64-based Systems (KB3045999) (e1107158-3e97-4c23-801c-ede494f9df4a, 202) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
10. Update (Missing): Security Update for Windows 7 for x64-based Systems (KB3046269) (ed46d995-c9fb-41e2-94df-146d97d47d07, 201) WUAHandler 15-4-2015 10:15:26 2932 (0x0B74)
1. Update (Missing): Windows Malicious Software Removal Tool x64 - April 2015 (KB890830) (1de9e76a-4e0b-4ee3-b2b2-cccd08f4ff59, 200) WUAHandler 15-4-2015 10:12:18 2768 (0x0AD0)

Hi Tim,
Uninstalling
KB3045999 works as a workaround like Wastashi said. We too have this problem.
@Karen Hu: Startup repair didn't find anything here and this is probably because the system boots properly but only after a user logs in the "Error: userinit.exe - Application Error : The application was unable to start correctly (0xc0000018)"
appears. Safe mode works however and after I disabled all the startup items and rebooted I could successfully logon once, but this could be coincidence because sometimes after a reboot you can login as pointed out by Tim NL. However a few seconds
after I successfully logged in and saw the desktop, the pc rebooted spontaneously. Any idea what this could be causing? Virus scanner maybe?

Error message on application updater itself

Friends:
I keep getting an error message when I use the applications updater. The error is on the extension updater (CS6) itself.
Adobe Extension Manager CS6 Update
Installation failed. Error Code: U44M1P7
Thoughts?
DrWoodhall

Download and run the update from Adobe.com.
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Adobe Application Manager indicates updates avail. -- attempts to download result in 'There was an error downloading this update. Please quit and try again later.' - pls advise!

I have a Windows PC - OS: Win 7 Home Premium, SP1
I recently had to have my hard drive replaced and, as result, had to reinstall the Adobe products I own: Acrobat 10, Premiere Elements & Photoshop 9
I assume as part of reinstalling the software the Adobe Application Manager was installed as well - regardless, it indicates 'updates are available' -- however when I open the updater I am receiving the error message:
'There was an error downloading this update. Please quit and try again later'
The full message is as follows:
'Adobe Photoshop Elements 9.0.3 Update
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.5 Update
There was an error downloading this update. Please quit and try again later.
Premiere Elements 9.0.1 Updater
There was an error downloading this update. Please quit and try again later.'
Please advise!! thank you kindly
(secondary problem: whenever I open Elements or Photoshop and I am asked to log in with my Adobe ID, I get the error message 'Error. Photoshop.com services are currently unavailable. Please try again later or check your network connections. Error 400'. Now I know photoshop.com was replaced with Revel - but why is it consistently giving me the same error message? shouldn't it be updated by now or, specifically, is this indicative of a different problem when I attempt to login with my Adobe ID??)
thank you so much for any help provided!!

I don't know why you are getting these errors. Try downloading & installing the updates manually from http://www.adobe.com/downloads/updates.html

Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later."

Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later." Anyone able to help? Tried restarting etc. No avail.
I am running Adobe CS5 on my new laptop. Any help would be great.

@them,
I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry.

Just updated to 3.6.8. Now can't navigate reliably. Frequently get this error message: "Server Error in '/' Application. Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that configuration specifies th

Just updated to 3.6.8. Now can't navigate reliably. Frequently get this error message: "Server Error in '/' Application. Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that configuration specifies the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster." Pending fix of this glitch, is there a way to go back to previous version of Firefox that worked perfectly well?
== URL of affected sites ==
http://www.americanleather.com/ComfortSleeper/Madison.aspx?page=2

Hi JH,
According to your description, my understanding is that you got an error when you deleted columns in SharePoint 2010.
Please add the following string in <system.web> section of your web.config file :
<pages validateRequest="false" enableEventValidation="false" viewStateEncryptionMode ="Never" />
Note: before changing web.config, please make a backup for the file.
Here are some similar posts for you to take a look at:
http://forums.asp.net/p/1355367/2778642.aspx
http://forums.asp.net/t/1166634.aspx
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Application Updater - Error downloading the update. Error# 16824

Hi,
Relitivly new to FB 4.5 and Flex. I inherted a Flex project and am now trying to get it to automatically update the application.
I have searched and read many threads that have this error and they all seem to be talking about going from one sdk version to another.
I have only used http://ns.adobe.com/air/application/2.6, no other version.
I got it to check and report a new version by using 2.5 in the update xml, then I hit download and the status bar completes, then I get the error:
There was an error downloading the update. Error# 16824
If I change the update.xml to: <update xmlns="http://ns.adobe.com/air/framework/update/description/2.6"> Which you think would work I get the error:
There was an error checking for the update. Error# 16815
I am lost. Does anybody have a solution for this?
Thanks In Advance
Rich

Rich, I have the exact same problem between 2.5 and 3.2. Haven't found an answer yet...

Adobe Application Manager "There was an error downloading this update"

I have recently upgraded my PC (new motherboard, CPU, memory, etc) and have reinstalled my copy of Photoshop CS5 Extended.
I forgot to deactivate my copy prior to formatting my hard drive.
Adobe application manager is telling me that I have multiple updates pending but when I run the updater it spends 15-20 minutes doing what looks like downloading the updates then proceeds to give me an error saying:
"There was an error downloading this update. Please quit and try again later."
Please see the screenshot below.
I'm sure I'm missing something simple here but I cant figure it out. Is there anything I can do to get these updates to work?
Thank you.

Hello,
1. Maybe - as you will have gathered - you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences. (I quote from Preran: The chat button is activated as soon as there is an agent available to help.)
Good luck!
Hans-Günter

When I try to update LR I get an error message Application not found

When I try to update LR I get an error message "Application not found".
When I try Help in LR it can't be found.
What is wrong?

Talked with Adobe support. Told me to go to Cloud app and log out, then log
in again and then update. Worked fine for me. Hope this helps!
Best regards,
Fredrik Moell
Tomatis New Zealand
www.tomatis.co.nz
A division of Your Amazing Health Ltd
54 Fancourt Street, Meadowbank, Auckland 1072
0800-TOMATIS (866 2847)
Personal 021-1721 930

I did an auto-update on itunes today and now itunes is unresponsive..it gives this error "An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."

I did an auto-update on itunes today and now itunes is unresponsive..it gives this error "An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
Wouldn't apple check before releasing new version, I see so many people with same issue..its such a waste of time for everyone now to fix it.
Is there any other way to fix before I try to un-install everything and re-install back?

Hello iTunes_Bad_Update,
The following article provides information and troubleshooting steps that can help get iTunes back up and running.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Receive an A12E1 Error Code when trying to update Photoshop CC. Running an iMac with 10.7.5. My OS Drive is formatted to Mac OS Extended (journaled). Any suggestions?

Receive an A12E1 Error Code when trying to update Photoshop CC. Running an iMac with 10.7.5. My OS Drive is formatted to Mac OS Extended (journaled). Any suggestions?

A12E1 download & install error http://forums.adobe.com/thread/1289484
-more A12E1 discussion http://forums.adobe.com/thread/1045283?tstart=0
Case sensitive https://forums.adobe.com/thread/1483096 may also help... or may not, I'm on Windows

When I try to download 'Pages' from iTunes, an error displays 'Application Not Compatible. This application requires iPhone 5.0 Software Update' WHY? This keeps happening.

When I try to download 'Pages' from iTunes, an error displays 'Application Not Compatible. This application requires iPhone 5.0 Software Update' WHY? This keeps happening.

I sounds like you have the first generation (1G) iPod Touch with an iOS earlier than 2.0, Yu can identify your ipod here:
Identifying iPod models
You can identify your iOS version by going to Settings>General>About and look by Version. Yu can update ti iOS 3.1.3 (the lated for the 1G) by this link. It is a paid update. You may have to try another browser to get he sublink to work correctly.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
What computer OS and version do you have and what version of iTunes is installed on the computer?

"SQlite Version Error The application has been updated, but your version of SQlite is too old and the application cannot run." What is this all about?? Shall I give up on Firefox?

When I tried to use Firefox this morning I got this message with exclamation marks.
"SQlite Version Error The application has been updated, but your version of SQlite is too old and the application cannot run."
What is this all about?? Shall I give up on Firefox?

Sorry to hear that. I understand your frustration and I hope they send back a better working N78-3.
Myself, I count myself lucky. Everything works perfectly for me right now...email, bluetooth, maps, gps, 3rd party apps, battery life, 3G, wifi, etc. etc.
The only issue I've been having is the dreaded reboots but I believe that may have to do with 3rd party apps. I recently uninstalled Google Search app from my N78 and since then it hasn't rebooted or shown any issues. This seems odd at first but makes sense if you think about the fact that the Google Search app loads itself into memory and runs in the background at all times.
I did this this past Tuesday night and so far no reboots, crashes or any problems. I'm sure I just jinxed myself but I've been using it heavily over the last few days with no issues. Prior to this, it would usually reboot every 2 days. If it doesn't reboot for another few days I'll be happy.
I would normally not stand for this but I just love the phone and if I got something else it'd probably be the iPhone 3G which has perhaps more software bugs and issues than the N78-3!!
Best of luck. Here's hoping they release an update soon.

A12E1 Error on Application Update

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