A135-S4527 Vista -programs lock up

I purchased my laptop in early 2007 ? With Vista loaded. Several month after I downloaded Firefox and the problems began. 1st the sound went away ( as been posted by many others here ) A little later on when working with Excell or word with a any browser open the program would lock up between switching programs. It does this all the time now and a window will pop up when it locks up asking if I want to restart the program. I do this wait a few seconds everything clears up and the cycle begins again. If I go to the the start button to open another program it will freeze , I then double click wait a few seconds it clears up and the cycle repeats itself all the time. A few months ago I upgraded to 4 Gig ram or I could not use the computer at all. If I have just the browsers open I can go for quite a while without a lock up, but as soon as a program opens the locking up begins. Somehow sound is back but you never know as occasionally it disappears.
Any suggestions would be appreciated.

Satellite A135-S4527
Order the recovery discs from Toshiba.
   Order Toshiba Recovery Media
-Jerry

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