A215-S7437 - headphone and microphone + soundcard problems

Hi there,
I searched in several parts of the Internet for instructions on how to make my headphone and microphone jacks work as properly as they were when I got a Toshiba Satellite A215-S7437 laptop.
One day I heard an odd sound in my headphone and/or microphone outlets, and sometime (probably a day) later, my laptop completely froze (even I couldn't move the mouse) whenever I start running the microphone's driver.  Next, I found one thread in this forum saying that I must reinstall the Realtek audio driver, but when I did, and after I plug in the headphones and microphone, the speakers stay on, while the microphone doesn't function at all and the volume control on the bottom-right corner of the screen can't adjust the volume when the headphones and microphone were inserted, although the slider can still be moved.  Then I found another thread that said to set the headphones to default while making sure the microphone is unmuted.
I'm also going to ask how to record audio on-screen, like using Audacity to record what's playing in an .SWF audio player. The desktops I have at home already included that function when they were brand new, but not this laptop.
I need to know how to solve these problems.  I appreciate it.

Hello?

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