A665-S6050 OS "repair" Now have a "not genuine" problem & a worn COA
Maybe someone can help here. Apparently I did something the non-Toshiba way and it has me in a pickle.
I was helping a friend with his computer, due to a failing battery his windows became corrupted. Shutdown issues, missing files etc. I used a retail version of Win 7 (same product as original) to do an "upgrade install". This will repair the windows installation with out LOSING all your data and programs. I used a program to retrieve the s/n's etc before doing the install.
Worked like a charm except that the "windows is not genuine" is triggered. Now here is where it turns south - The s/n info retrieved does not match what I can read on the COA. To add fuel to the problem some of the COA is unreadable. Phone activation with Microsoft can't happen w/o it.
Is there anyone @ Toshiba that can help me with the COA number?
Satellite A665-S6050
So you did this?
How to Do a Repair Install to Fix Windows 7
If you did indeed use Windows Home Premium to do the repair, then you are entitled to activate it. Nobody at Toshiba can help. If you explain the situation to Microsoft, they should issue an activation code.
In the Start/Search box type slui 4 and press Enter. Select your Country from the list and then choose the Phone Activation option by calling the number. Stay on the phone (do not select or press any options) and simply wait for a person to help you with activation. Explain your problem clearly to the support person.
If that person does not cooperate, call again. I have done this twice myself.
-Jerry
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Windows 7 not genuine problem, to upgrade windows 10?
windows 7 not genuine problem, to upgrade windows 10?
or can i install it over windows 7 that is not genuine?Hi
Normally if an OS is not activated you wont be able to upgrade it. you can dual boot if you want.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Outlook sends error message repair now but does not repair and won't open
Installed an update - windows 8.1- now Outlook won't open. I get an error message - Repair Now - but when click on this nothing happens
Double post
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations. -
I built a pc out of bits and pieces, and the thieves left my external drive with backup os and sys image on it. After much tinkering, Microsoft is now saying my os (win 7) is not genuine. How do I get the stolen pc flagged and my bodged up 3Gig dual core I made from bits i'd saved acknowleged as the genuine puter?
Also, can the original IMedia be traced so I can a) send police to recover it or b) send it a virus or summut to deny it to the thieves. I don't think sending a virus or whatever to my own computer would be illegal.
I think I might even have the original reciept lying around somewhere, and still have all the accompanying booklets and things.
Any help would be most appreciated. technical analysis of this bodged up machine follows:
I was in hospital earlier this year, and my flat got robbed while I was away. My computer was stolen but I had a backup on a removable harddrive. I built a new computer out of spare parts and re-installed my software. But now im being told that it's not a genuine copy, but it is. Whoever stole my computer is using it illegally. I bought the computer (Hewlett Packard 2.6Gig Quad core Imedia) from PC world in Colchester. I reported the theft to the police, but they didn't catch anybody. It looks like someone is still using my computer though, and I was hoping you might be able to help me transfer the genuine status to this computer and perhaps give me some advice as to how to locate my old one. I'd rather like it back, but if this is not possible i'd like to be able to trace it to an address so I send the police there. I don't think its fair that the thieves are using my genuine copy and my backup is being listed as non-genuine.
I have done a report on the system I built, which is:
Diagnostic Report (1.9.0019.0):
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6D409CF2-A883-4B09-9A65-7BD9C0A412EB}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6D409CF2-A883-4B09-9A65-7BD9C0A412EB}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1152468207-3594797296-414365017</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>945GZM-S2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FF IQ</Version><SMBIOSVersion major="2" minor="4"/><Date>20070307000000.000000+000</Date></BIOS><HWID>A6F23107018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>iQonIE</OEMID><OEMTableID>GENERIC1</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3012009
Installation ID: 007562469923390690588162702575559966024023628453990112
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 3
Trusted time: 15/10/2012 20:15:30
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 10:15:2012 20:12
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: NAAAAAIAAgABAAEAAAADAAAAAgABAAEAJJQs+5TsWKqqdgbo/GXeSJ7CSc4xCvR51pOA1w==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC iQonIE GENERIC1
FACP iQonIE GENERIC1
HPET iQonIE GENERIC1
MCFG iQonIE GENERIC1
SLIC iQonIE GENERIC1
I would be very grateful if you could help me. I'm a sufferer of clinical depression and it was so bad I had to go into hospital for 5 months. Loosing my computer was really awful and although the police know who robbed me, they don't have any substantive evidence. If I could get this computer registered as the legitimate one, maybe the old one could be traced to an address using its IP or something. I think I might even have the original reciept somewhere from the PC world store in Stanway, Colchester from when I bought it. Can I get anything done to my stolen computer to make it inoperative if it can't be physically located?
Best wishes,
Mr L. J. Brodigan.Sorry, but this is a peer-to-peer user support forum. HP maintains no official presence on the forum. There is no way to trace your stolen computer. Please file a claim with your insurance agent or company for the loss. They will require a copy of the police report.
The reason your OS is invalid is because it is tied to the motherboard in your stolen computer. The HP OEM Windows OS requires information in HP motherboard to cause the OS to activate. This is the way the OEM licenses works. The only proper way to correct this issue is to purchase a new copy of Windows.
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 -
Hi. I've downloaded ios6 to my iphone4s. I haven't installed it yet though, and don't think I want to now . Will leaving it cause issues?
Hi. My problem is slightly different. I've downloaded IOS6 to my ipad 2 but it could not install. It keeps saying that there is problem to install. Pls help
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Updated to 1.05 and now have all sorts of problems
I had problems yesterday syncing to CC.
I updated the CCC software to 1.05 (mac). I could drag files into the CCC browser window, but the desktop folder did not sync.
Also, I could not drag folders into the browser window, which I think I could do in 1.00.
Now, my CCC icon menu shows I am unable to sync to the cloud.
I can drag files into the browser window, but they don't show up on the desktop.
I can drag files into the CCC desktop window, but they don't show up in the browser.
I turned sync on in the CCC icon menu, but the icon stays gray and nothing indicates syncing.
In addition, there is no System Preference icon for CCC.
How do I contact Adobe for help?Don't bother answering or posting here.
I got a phone number and the tech was unable to help.
Then I saw this thread:
http://forums.adobe.com/thread/1203580?tstart=0
Back to DropBox. -
Hi everyone
I wonder if anyone can offer me some advice to rectify the problems I'm experiencing in my itunes?
I have been saving my media to an external hard drive since rebuilding my itunes collection, while keeping the library on the hard drive of my MBP. This was working well with no problems but as my media reached 300GB on my external I thought I would copy it to another external hard drive as back up, and after that I decided to also make a copy of my library data to the same second external drive so I would have a full back up of itunes in case of failure of my main hard drive...
So after copying my media from my first external drive to the second, and then copying the library data from my MBP hard drive it seems the copy of my media and the copied library are working fine on my second external hard drive, but now when I open the first external drive where I originally was saving my media files I am suffering quite a lot of broken links???...I followed the copy process as I have done in the past although I did not tick the check box for renaming and moving my media as it was about to be copied,and I thought that was correct as I used the consolidate function to copy it..
Been trying to figure out how to rectify the problem tonight and am getting nowhere fast. Can anyone offer suggestions as to how I can sort the issue on my original external hard drive as it's the one I prefer to store my media on and it was functioning perfectly before?? from having a tidy and clearly functioning itunes I now have a mass of problems....
I hope this is clear to someone.....as I was hoping to have it fixed in readiness for a new MBP...am I missing something obvious?OK, this should sort you out...
Move the following files and folders from /Volumes/Backup/iTunes up to /Volumes/Backup/
Album Artwork (folder)
iTunes Library.itl
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.xml
sentinel (hidden)
Launch iTunes. It should warn that the library is missing. Browse to the file /Volumes/Backup/iTunes Library.itl and open it.
Go to iTunes > Preferences > Advanced and change the media folder location to /Volumes/Backup/Music. Let iTunes consolidate files if it asks, if not use File > Library > Organize Library... Tick Consolidate files and click OK.
Close iTunes. Rename /Volumes/Backup/Music as /Volumes/Backup/iTunes Media. Start iTunes.
Go to iTunes > Preferences > Advanced, check that the media folder location now reads /Volumes/Backup/iTunes Media. If necessary, change and then close and reopen iTunes.
Go to File > Library Organize Library... and, if not greyed out, tick Rearrange files in the folder iTunes Media, then click OK.
Delete /Volumes/Backup/iTunes/iTunes Media which now contains redundant copies.
Move the following files and folders from /Volumes/Backup/ into /Volumes/Backup/iTunes
Album Artwork (folder)
iTunes Media (folder)
iTunes Library.itl
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.xml
sentinel (hidden)
Launch iTunes. It should warn that the library is missing. Browse to the file /Volumes/Backup/iTunes/iTunes Library.itl and open it.
Go to iTunes > Preferences > Advanced, check that the media folder location now reads /Volumes/Backup/iTunes/iTunes Media. If necessary, change and then close and reopen iTunes.
Each time you change something and start iTunes just check that a track will play. If not, close iTunes and undo your last action.
That should be it. You can clone this iTunes folder to any other drive and the clone is a functioning copy of your library.
tt2 -
Do not have not responding problem with chrome
I like Firefox much better than chrome - but when I have the not responding problem, after about 15 minutes
I switch to Chrome and do not have this problem - Hopefully someone can help with this.
ThanksMany site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
'''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster'''
'''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix'''
'''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding''' -
Iphone was syncing to exchange fine and now it's not
iphone was syncing to exchange fine and now when I create a calendar item on the iphone it will not sync back to exchange but in exchange I can create an apt and it syncs to the phone fine
the only thing that was done was windows updates applied on the exchange server and it was rebooted
I can't find a solution and don't want to lose all of the apts made on the iphone in the last weeks
help?I now have exactly the same problem.
Did you find a solution? -
"Bluetooth: Not Available" problem created by software update; need help please?
I ran a regular software update as prompted by my iMac to get to 10.6.8, and now have "Bluetooth: Not Available" with squiggly line thru it. I've tried an SMC, updated software to 10.8.4...no availability of my Bluetooth to work the magic mouse, or any ability to access Bluetooth in System Preferences...help please?
You say you have "tried an SMC." Reset the SMC nd PRAM again.
Barry
P.S. It is unlikely that the update had anything to do with the missing Bluetooth.
Barry -
After Win update OS is not genuine and my product key is invalid
Hi,
I have a Toshiba EA60 - 156 equium laptop using the pre-installed software. Suddenly after running auto-updates, windows now thinks its not genuine and my product key is invalid. Having tried to verify online, I was told to contact Toshiba after verifying the key online. Online my copy is genuine, but windows still thinks it isn't.
What do I do?
IainI heave read that the License Validation from Microsoft could be responsible for such messages.
This tool Microsoft distributes through their Windows Update platform for some time now considers the installed Toshiba factory image to be an illegal Windows XP copy.
I think to avoid of popping up of this message you should remove this license validation tool.
I think the good idea is also to contact the service partner in your country. Maybe they have some detailed information about this issue -
I HAVE EARLIER PREPARED WINDOWS REPAIR DISC, NOW IT DOES NOT WORK
140525
I HAVE WINDOWS 7 ULTIMATE VERSION- 32 BIT
I HAVE EARLIER PREPARED MANY " WINDOWS REPAIR DISC" FROM TIME TO TIME AS A PROTECTION ON THIS VERY LAPTOP AND OS.
NOW IT DOES NOT WORK AND GIVE ERROR CODE -- 0XC00AA0301.
I TRIED SEVERAL TIMES AND WASTED QUITE A FEW DVD'S.
CAN YOU GUIDE?
REPLY ON [email protected]
HOPE TO RECEIVE HELP.
GJDMBHOnce downloaded the Window7 setup you then want to download the windows free burning app from the same thread.
Also visit the Microsoft website link below as has basic guidance that may help you.
http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool
Basically with the Windows free burning app you can make either a USB boot stick media of windows 7 or a good older fashioned DVD boot media. Just follow instructions & see how you go, if get stuck come back to this thread & post details on your issue - hopefully myself or other members will be able assist you further if needed.
Like my post? Click Kudos (thumb+) to show appreciation. -
I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
-plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
-tried turning it off and on to no availBefore doing a reinstall, which may not be needed at this point,
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
DALE -
My old laptop broke beyond repair and I now have a new laptop. How can I import my itunes account to a new compute
Try buttons are meant for Trial installations
Note : Make sure you had Signed in to Creative Cloud using Email ID using which you had purchased subscription .
If you had signed in with valid email ID already , Sign out from Creative Cloud and Sign in.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Still you are getting Try buttons??
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.
4)Double click on Hosts file , it will open with TextEdit .
Let me know whether you can see any Adobe entries like 127.0.01 activate.adobe.com ...xxxxxx.adobe.com.....etc??? -
HI hoping for help pls, laptop was recently repaired& cloned, now will not recognise iphone or ipad, only sees iphone as a camera. Have spent ages trying to reinstall itunes to get so far and for it to fail. TRying desperately to reinstall driver for iphone now , have gotten as far as last steps to find folder in cdrive, found mobile file and there is no driver file at all. Am not the brightest tech lady so any easy to understand tips please am lost and cannot sync either pad or phone.
you have a ps cs4 license for mac and you have some way of finding your serial number.
if yes, download an install the installation file. if you already have the installation file, what is its name and file extension? (eg, if it's one file, it should be a dmg file.)
if you need the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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