A7000 screen touch not working

Dear sir,
I purchase the lenova A7000 phone throu the flipcart on very recent its
realy very nice phone and enjoying it but it could not longer after few
days I found my phone is not working even touch screen is no any movments
I already given to your authosize service stations at Gandhihdam (V- Link
Store) EMI I - **************
after 15 day there is no any responce from your authorise stations even
when we should talk with him they said that Its Parts is not available at
our end and informations given to higher ups and waiting for the parts
My requist is please look into the matter its most urgent we are suffering
since 15 days without phone.
Regards,
Rampratap.
Admin Edit; imei number edited to prevent abuse

Hi omarfaruk, Try these steps: Go to Device Manager.Expand Mice and other pointing devices.Right-click 'USB Touchscreen Controller", then click Uninstall from the dropdown menu.Click Delete the driver software for this device.Click Ok.Restart the computer.Sometimes the touchscreen is listed differently in the device manager.  If you don't have USB Touchscreen Controller let me know. -wes

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