AAAAAAAAAAHHHHHHHHH!!!!!!

This is driving me mad. I just exchanged my iPod (see this post: http://discussions.apple.com/thread.jspa?threadID=292389&tstart=0 ), however, I'm still getting the same problems (although the crackle is a little less noticeable.
I tried re-converting the videos with Videora, so that shouldn't be the problem (MPEG-4/320x240/768kbps Stereo/128kbps). The videos still freeze when fast-forwarding/re-winding, although they play fine normally.
As for the battery, I just received it yesterday, imported my songs/video, charged the iPod overnight and used it for the first time. I played 3 songs, and my battery shows 1/6 empty already. Can that be normal?
The only thing that is constant in both of these iPods is that it was shipped to me and thereofre left in the mailbox in the middle of winter. Now, I let it warm back up to room temperature before use, but could it have gotten TOO cold in the mailbox?
Thanks.

I had the same problem when pressing the fast forward button. Pressing select and moving along the wheel is the best thing to do, it will take a few seconds to load.

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