AAAGH!  Cant play purchased music! Help!!

I have recently updated all my software, on my computer and Ipod mini, but the ipod wont play the purchased songs. They're actually in the ipod but it skips to the next song, then skips to the next song etc. I have tried to keep re downloading them in the ipod, but they wont play, what do I have to do??!!

Lauren, sometimes an easy fix for this is to de-authorize the computer in iTunes/Advanced menu, then to re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store in iTunes. It should ask you for your Apple ID and password, then the computer will be authorized again. Sync you iPod with iTunes, and those songs should play again.

Similar Messages

  • Cant play purchased music ever!!?!?!

    I used up all the computer authorizations so even though I have my purchased music in a backup file I am unable to play it because I cant authorize my computer

    Launch iTunes
    Log into your account
    again click onto your account -> manage account
    If you have used all your 5 authorizations your may now (from that manageing window) reset them all - this action can be performed once a year only: So use your authorizaations carefully.

  • I cant play purchased music

    I can't play or burn to cd music I purchased, it says to authorized the computer, then when I do, it says this computer is already authorized

    What iPod do you have? There is a software update for iPods available at Apple. (Update was 2006-09-06). Doing this meant I can now get my store purchased tunes on my pod.
    I struggled to get it to work though. It said it had done it and it hadn't. I had to (after downloading the update) ....
    Go to Applications / Utilities / Ipod Software Update
    Open the newest update
    Factory reset my ipod from the menu
    It then installed the newest version of software and everything workes fine now.
    Good luck.

  • ITunes 7.5 won't let me play purchased music/TV shows

    I am running Leopard 10.5.1. When I try to play purchased music or television shows the window for Authorizing in to iTunes pops up. So I put my password in, but another window pops up that says "There was an error storing your authorization information on this computer. The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. So I try to authorize and deauthorize but there are errors.
    I tried to go to my account and deauthorize all of my accounts, but there is nothing there to let me do that.
    If someone can please help me with this I can stop pulling my hair out! Thanks

    I have have the same issue playing purchased music, i tried de authorizing my my account, but it said invalid username and password, which im sure is false. I ran a permissions repair and here are the results, but i didn't think anything in here would be relevant:
    Nov 19 07:45:08 ztucker1 Disk Utility[315]: Repairing permissions for “Mac HD”
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    Nov 19 07:47:29 ztucker1 Disk Utility[315]: Warning: SUID file "usr/libexec/load_hdi" has been modified and will not be repaired.
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    Nov 19 07:47:32 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readconf ig" has been modified and will not be repaired.
    Nov 19 07:47:32 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig" has been modified and will not be repaired.
    Nov 19 07:47:33 ztucker1 Disk Utility[315]: Warning: SUID file "usr/libexec/authopen" has been modified and will not be repaired.
    Nov 19 07:47:33 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired.
    Nov 19 07:47:35 ztucker1 Disk Utility[315]: Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
    Nov 19 07:48:32 ztucker1 Disk Utility[315]:
    Nov 19 07:48:32 ztucker1 Disk Utility[315]: Permissions repair complete
    i checked the console log and it reported:
    11/19/07 7:48:48 AM iTunes[321] Error loading /Users/innerfear/Library/iTunes/iTunes Plug-ins/MatrixJam.bundle/Contents/MacOS/MatrixJam: dlopen(/Users/innerfear/Library/iTunes/iTunes Plug-ins/MatrixJam.bundle/Contents/MacOS/MatrixJam, 262): no suitable image found. Did find:
    /Users/innerfear/Library/iTunes/iTunes Plug-ins/MatrixJam.bundle/Contents/MacOS/MatrixJam: mach-o, but wrong architecture
    Sorry for all the excess info, but i hope it may help to get this resolved.

  • Touch quits playing purchased music with beep

    Hello My new touch 32GB stops playing purchased music partway through the song beeps then goes to the next song. You cannot use the back arrow to go back to the previous song like the new song was the beginning of the play list. Sometimes the songs will play through but most of the time they skip through. It happens at random times for each song and different times everytime the same song is played. I have 3.1.2 OS i think. Any help would be appreciated.
    Dan

    Try the info in THIS LINK
    Scott

  • Nano won't play purchased music from iTunes 6!

    Is there anyone else that is having problems playing purchased music from iTunes 6 on your iPod? My 4GB iPod nano is not playing (i.e. skipping over) songs that I have purchased AFTER I upgraded to iTunes 6. My iPod software is up-to-date and I tried resetting the iPod, but neither helped. Any suggestions? Thanks for any help.
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    From what I've read, resetting your nano erases the music, etc. from your nano, putting the software back to its original state.
    This really has to s*ck, but if it works, its good that you can fix it that way. It does, however, make a great real life case for backing up your music.
    I've been using software (no I don't work for them) called e-backup for my email. I have receipts and other email from 2002! But, the point: it allows you to backup other folders/files. I included my music as an option yesterday because I remember losing term papers, etc. that I didn't backup to floppy or disk. Just in case!

  • I Pod does not play purchased music.

    My i Pod will not play purchased music. It will scroll songs until it gets to one not purchased from i Tunes. What steps can be taken to resolve this situation?

    In iTunes go to the Store menu at the top and Deauthorize your computer. Now play one of the purchased songs on your computer and when prompted enter your Apple ID and password. Resync the songs to your iPod.

  • ITunes on Vista - crashing when I try to play purchased music

    Crashes when I try to play purchased music that I've copied from another machine.
    It has been authorized for two accounts, obviously ones that own the music, and playing songs brought from either account simply cause iTunes to crash, and it comes up with "iTunes has stopped working..."
    Brand new vista install, and brand new iTunes install.
    Any ideas?

    I had the same problem. Trouble is Vista is a new operating system that went to market filled with problems, the main one being nothing was ready to be compatable with it. Apple support recommened upgrading iTunes to the latest version sine Vista will not recognise older versions. I upgrade every time one is offered. It stopped my Dell from crashing everytime I tried to use the iPod. Try it, it may work.

  • Unable to play purchased music after successfully authorize computer

    Cannot play purchased music:
    Prompted for id and password (Authorize Computer).
    Next prompt notifies me that the "Machine Authorization was Successful".
    Does nothing.
    Double click on song again - repeat Authorize Computer.

    Also having exactly the same problem.
    I've followed the same steps with the same results.
    Even check for the number of authorized computer : only one.
    Tried to remove authorization and give it again : no change.
    Still unable to listen to the tracks bought on the iTunes Store. It was possible the day I bought them and they have been transferred to the iPod through iTunes.
    I have listened to those tracks on my iPod for a few days.
    But when reconnecting today (first time since the date of purchase), I cannot listen to those purchased tracks anymore and they seem to have been removed from my iPod by iTunes !!!
    This was my first purchase on iTunes Store and it's a very bad experience. Unable to listen to music I've bought !
    Could someone give us all an issue, please ?!
    Windows Desktop Windows XP Pro
    Windows Desktop   Windows XP Pro  

  • HT5517 My AppleTv only allows me to play purchased music from iTunes.  I have an extensive library that I burned from CD's.  How do I play this?  Thanks

    My AppleTV only allows me to play purchased music from iTunes.  I have an extensive library that I burned from CD's that I am pulling my hair out to figure out how to play them.  Is this possible?  If so, how?  Thanks

    Your music library needs to be in iTunes on a Mac or PC. In iTunes enable Home Sharing and you should see your music library and playlists on the Apple TV. Both the computer and ATV have to be on the same WiFi network.
    See the following page on Home Sharing.
    http://support.apple.com/kb/ht3819

  • HT1391 cant play my music in itunes after copying to larger hard drive.

    cant play my music in itunes after copying to larger hard drive.

    I'm guessing you moved rather than copying.
    What steps exactly did you take?
    If you moved the iTunes Media folder from <User's Music> iTunes to some random location then that is wrong way to do it. You haven't complained of an empty library so I'm guessing that's what you did.
    What generally works is to move the entire iTunes folder to say X:\iTunes, and then hold down shift as you start iTunes. You should get a prompt asking you to choose or create a library. Click choose and browse to the moved library.
    If you moved just the media folder then move the main iTunes folder, shift the media folder inside, then shift-start-iTunes. It should all come together.
    tt2

  • Transfering and playing PURCHASED music- plz help!

    I have recently made the switch to purchasing music, but the problem is that i am unable to play them on my IPOD NANO- the songs seem to transfer okay, but when i go to play them they skip and it goes to the next song....
    the only way i have been able to play these songs on my ipod is to burn my purchased playlist to a CD then rip it each time i buy a song....this is very cumbersome and time consuming
    is there anything i can do short of calling and yelling at apple lol....???
    thanks for your time
    M-I
    Win. XP - Dell desktop   Windows XP   not very good w/ computers

    Hi, Mister Incognito.
    Have a look at this article in the Apple Knowledge Base and let us know if it brings you any combination of joy and/or satisfaction.

  • I cant play some music of my iphone

    When I want play music, there is some songs that I cant play. It show a red symbol and grey letters.

    I have had this problem and I hope this works (it did for me and I also had an iPhone 4S - 7.1.2)
    1) Plug your iPhone in to iTunes.
    2) If it automatically starts syncing click the 'X' to cancel the sync as quickly as you can.
    3) Once the Sync has cancelled, navigate to:
    'File' > 'Devices' > 'Transfer purchases from "_______ iPhone"
    4) Wait for Purchases to transfer.
    5) Update Apps on iTunes.
    6) Wait for that to finish.
    7) Try and Sync again.
    8) This time it should work.
    ----CONTINUE READING IF THIS DOESN'T WORK----
    9) Click 'Restore iPhone'
    10) Let iPhone restore (could take 20 minutes)
    11) Set up as a 'New iPhone' and sync your music.
    ----OTHER THINGS TO CHECK BEFORE YOU RESTORE----
    1) Is your iPhone running the latest software version?
    2) Is your iTunes running the latest software version?
    3) Are your songs in an unsupported File format?
    4) Are your songs corrupted?
    5) Have you transferred purchases and updated all apps on iTunes?
    -----OTHER THINGS YOU COULD DO-----
    1) Re-install iTunes (could work - probably won't but you can give it a try)
    2) Delete all music off phone (again probably won't work but you could give it a try)
    3) Re-start your phone by holding the 'Home/Touch ID' button and the lock button at the same time and hold until the Apple logo appears.
    ----NOTES-----
    Since updating to iOS 8 and iTunes 12 I haven't had this problem.  You might want to update to iOS 8.1 and iTunes 12 - this could solve the problem too.
         Thanks
                  iPad iPhone Help.

  • HT5610 I cant play my music in my macbook pro

    Im new in macbook. I try to play my music taht i purchased in iTunes but it said that my computer in to be authorized. Anyone know how to do that? HELP me

    Click " To Authorize computer using your Apple ID"
    http://support.apple.com/kb/ht1420
    Best.

  • IPod won't play purchased music after upgrading.....

    Help -
    My boss has the 30g video IPod. He has upgraded his Itunes software to 7.0 and also upgraded his IPod to 1.2 (whatever the newest version is). He is not having the problems I have seen others are having but the issue he is having is that his IPod will not play his purchased music.
    I did find this article (http://docs.info.apple.com/article.html?artnum=303854) on the website and have tried everything it suggests to fix it. All the software is up-to-date, we have deauthorized and reauthorized his computer, and I have followed the instructions to recreate the Itunes Library. Still the songs won't play - he can navigate to the folder of purchased music on the IPod and it will let him hit play but it will just display the song and album cover and then keep skipping to the next song - never actually playing the song.
    Can anyone please give me some advice for what else to try? If all else fails he would like to just restore his IPod and go back to ITunes 6.0. I tried this by uninstalling ITunes 7 and then installing 6 again but when I open 6 it says it can not be opened because the library was created by a newer version of ITunes. Can anyone tell me how to fix this?
    Any help you can provide would be greatly appreciated!!!
    Dell   Windows XP  

    I have this exact same problem since I bought my new 80GB iPod.
    All purchased songs play fine in iTunes on my Mac but they just skip past each track when I try to play on my iPod. As mentioned above I have tried the advice Apple give and have restored my iPod and recreated library but I still have the same problems.

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