AAM gives error code A12E5

Running windows 7
Creative suite CS6 is already installed.
Just subscribed to creative cloud, on clicking on "download" on DW i was told I had to update my AAM. So I clicked through the links and downloaded to desktop and "run as Administrator". It seems to start updtaing and installing but about half way through it throws up the error "Sorry there seems to be a problem with the download process (Error code: A12E5)
I've tried this seveal times and restarted the PC but all to no avail. I have also tried uninstalling CS6 but that fails and throws up an error message "
Exit Code: 33
Please see specific errors below for troubleshooting. For example,  ERROR: DW040 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
ERROR: DW040: The product "{402F6F2E-5683-491C-977D-0CA599A07CAF}" is not installed. Cannot proceed with the uninstall"
Just before I completle reinstall Windows can anyone help with this?
Many thanks
John

Hi Jeff,
Firstly the cleaner tool said that I had to uninstall CS6 first. Because my installation of AAM was corrupted I couldn't do that. So I re-installed Creative Suite CS6 and tried agin thinking that would cure the AAM problem. I still couldn't download any creative cloud product but it did allow me to uninstll CS6. After that I run the CS Cleaner Tool. I then attempted to download the Creative cloud products but again the AAM failed with the same error.
So I have spent the day doing a clean new install of Window 7. I've installed Microsft Office 2007 and Microsoft Security Essentials and that's all. I went to creative Cloud and downloaded the new AAM sucessfully and successfully installed and run it. I get all the programs listed and so I clicked on install next to Dreamweaver CS6. It downloaded, extracted OK but the install stalls at 9%. I tried Fireworks and that downloaded but did not install at all.
Following another post I went trough the process of trying to download the trial of DW CS6 but as I had to log in it did not give me the choice of a "try" it just recognises that I am a member of CC and provides the usual download link.
Any ideas as this is beginning to wear me down a bit.

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