AAM reports app as "Installed" but it isn't.

I’n not exactly sure what went wrong but for some reason the installation of Flash Professional CS6 didn’t work. However, the Adobe Application Manager is reporting it as “installed”. Do I have any way of either re-installing or reseting the AAM so it reports it as needing installation? Rightly or wrongly I have since removed the “Adobe Flash CS6” folder that was created (it never contained anything more than a couple of folders and no app), but this made no difference.
System info: Mac OS X 10.8
Thanks.

Run the Creative Suite Cleaner Tool, then reinstall.
Mylenium

Similar Messages

  • Store says app is installed - but it isn't. What do I do?

    I have purchased an app, in the store it says it is 'Installed' but then an error with come up saying there was a problem with installation and it doesn't appear in either launchpad or the applications folder. What do I do?

    First, from the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
    If that didn't help, try re downloading the app.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • App shows as installed but it isn't.

    Did a clean install, redownloaded apps, this particular app shows as installed but it isn't. Any advice?

    Interesting.  It was 24th January last year when I bought my App Store 09 version. (My first foray into the App Store). 
    I don't remember whether it updated the original or replaced it but the only version in my App folder is 09, so it must have been the latter.   Thanks for the star.

  • App Store says Lion is installed but it isn't - What happened?

    I have the appropriate qualifying hardware and software and downloaded Lion, clicked on proceed and App Store says it is installed but it isn't.
    Any ideas?

    "Me too"
    Yet another individual in the same boat. ***, Apple?! Why must getting software be so obscure & complicated? What happened to: go to website, download thing, install thing?
    I had Xcode 4.1 installed. Wanted to install (yet another) package with MacPorts, but got complaint that Xcode 4.1 is inadequate.
    So I go to App Store & tell it to install current Xcode…This, BTW, left me with nearly zero feedback that something was going on. Only because I have a menubar widget showing network bandwidth did I know it was downloading.
    while waiting (who knows how long it was to be), I had to sleep my computer to take it with me to work.
    Upon waking my computer, App Store tells me Xcode is installed. Great!
    Back to MacPorts to install that package: it tells me that Xcode 4.1 is too old. ***!?
    Then things get messy & I end up clicking on the circle-X "button" next to XCode in the "Purchases" section of App Store, thinking that'll allow me to install it…that's a dead end
    I then try entirely removing "/Developer" & "/Applications/Install Xcode.app"another dead end
    Trying all combinations of holding any/all keyboard modifiers (option/control/shift/command) while clicking on "Purchases" in App Store did nothing different than not holding any.
    Now I'm left with no Xcode & no way to install it with App Storewhee! this is a fine pit I find myself in now.
    What a lovely user experience! Please, may I have more?! <grumble> <fume>
    In the end, I did resort to my "what happened to…" thought.
    Problem Solved:
    Go to http://connect.apple.com/ & login with your (free) dev account.
    Locate the current version of Xcode (4.3.2 for Lion) & download the dmg
    Install like a normal person. (copy the Xcode.app from the mounted disk image to Applications)
    After a bit of cleanup (things like "/usr/bin/xcodebuild -version" were trying to access things that used to exist), I've again got a working install of Xcode.

  • App Store indicates new iWork is installed, but it isn't

    Hi all,
    I had iWork '09 installed prior to updating to OS X Mavericks. After updating to OS X Mavericks, I went to the Mac App Store to update the iWork apps. The install seemed to go fine, but afterwords the iWork apps weren't in my Mac's apps folder but the Mac App Store did indicate that the new iWork apps were installed.
    I did some research online and found potential solutions, but none of those worked: rebooting my Mac, uninstalling and reinstalling the iWork apps, creating a new admin account and trying to install the new iWork apps from that account, trying to install the new iWork apps from the Guest account, and using Cocktail to clear all my caches. The Mac App Store still indicates that the new iWork apps are installed, but none of them are in my apps folder.
    I'm at a loss as to what to do next. If anyone has encountered a similar situation and resolved it successfully, I'd really appreciate it if you could post here what worked for you so I can try that.
    Thanks,
    Nikolaus

    I found the reason I couldn't originally find the newly installed iWork apps was because they were installed on external drives which just happened to have folders named "Applications". Spotlight found them, I added them to my dock, right clicked on the iWork apps and chose the "Show in Finder" option. Two of the iWork apps were on one external drive and the other was on another external drive. I ended up just dragging them to my MacBook Pro's hard drive and deleting the ones on the external drives.

  • After Effects is shown as installed but it isn't installed. MAC!

    Hey!
    In the creative cloud app for Mac, AE is shown as installed but it isn't installed! It was deinstalled cause of some Problems with a plugin.. anyway!
    I cant redownload it! How can i fix this?

    Hi Nik_air ,
    Welcome to Adobe Forums.
    Navigate to the OOBE folder ,rename it as OOBE.old
            /User/<username>/Library/Application Support/Adobe/OOBE folder
    Launch the Creative Cloud application.
    Click the Settings icon (gear) right top corner and select preferences
    Go to Accounts and select sign out.
    Sign in again and click on the install button next to After Effects.
    Please reply for any assistance.
    Thanks

  • I was trying to install premier pro it says its installed but it isn't and i can't reinstall it

    i was trying to install premier pro it says its installed but it isn't and i can't reinstall it

    Thanks for the added information, the screenshot did not get posted but that is ok.
    These steps should resolve the issue on your Mac:
    Double-click on the link for Uninstall Adobe Premiere Pro CS6 at Applications > Utilities > Adobe Installers.
    Check if the Install link is now available in the Adobe Application Manager.
    If not, install and run the Adobe Cleaner Tool to remove any traces of Premiere Pro. It can be downloaded from here: http://www.adobe.com/support/contact/cscleanertool.html.
    The Install link should now be available in the Adobe Application Manager.

  • HT202159 Mac app store says an app is installed.  It isn't.  How can I force it to reload my app?  I don't want to buy it again.

    Mac app store says an app is installed.  It isn't.  How can I force it to reload my app?  I don't want to buy it again.

    Hi ...
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • I downloaded Ipad apps on my computer via itunes but it won't sync.. its shows that apps are installed but won't appear on my Ipad4. I tried switching it of and still couldn't find it when i switched it back on.

    I downloaded Ipad apps on my computer via Itunes but it won't sync.. its shows that apps are installed but won't appear on my Ipad4. I tried switching it of and still couldn't find it.

    Restrictions was disabled.. i enebled it and place the "Installing Apps" on "on" but still nothing after sync.

  • HT1296 I updated my ipod touch with IOS 6, then downloaded You tube onto my computer then tries to synch it with my ipod. The you tube app icon is present on the computer but doesn't appear on ipod. the app store states that it is installed but it isn't.

    Help! I updated my son's ipod touch with the IOS 6 update. Then i downloaded the new You tube app onto my itunes on the computer. When i synched my ipod the computer showa You Tube on the ipod but it isn't there and i cannot get it reinstalled. please help. This is very frusterating because there is obviously a glitch and i can't fix it. Any suggestions?

    Have you tired using the Spotlight search? Maybe you just can't find it.
    Do you have Restrictions on that would hid the app? Settings>General>Restrictions.

  • App store means installed but it isn't

    I want to install the Kindle App out of the App Store but my Mac Book Pro needs more than a quarter hour to install. I just do an normal restart and now the app store means it is installed but i can't find it in the lunch pad or in the programs folder.
    How i can to reset the app store, so i can install the app again?
    Thank you for your help

    Try here > Mac App Store: How to resume interrupted downloads
    a quarter of an hour? It's only a 46.9MB file. That should not take a minute on a broadband connection. Maybe two or three minutes on DSL.
    If a "resume" doesn't help, if installed, disable anti virus software then try to resume the download.
    The Little Snitch app can prevent apps from downloading or any other network monitoring software.
    And check Gatekeeper.
    Open System Preferences > Security & Privacy then select the General tab.
    Select:  Mac App Store and identified developers
    If that area is grayed out, click the padlock icon to make changes. You may be prompted for your admin password before proceeding.
    OS X: About Gatekeeper
    Beyond that... restart your router and try again.

  • FaceTime came with Lion already installed but it isn't shown as installed on the Apps Store...Help?

    Facetime doesn't show as installed on the apps store but it normally comes with Lion 10.7 and Lion came pre-installed on my MacBook Pro. Does anyone know why is that? And how come the facetime installed doesn't connect to my iPhone 4 when I try to facetime call it?

    It's a different version of Facetime. If you're running Lion, you have Facetime installed but it's not the same version as the one in the Mac App Store. I can assure you that having it show as not installed is normal; that's the way it is for every Mac on which I've installed Lion.
    Be sure your brother and you are not using the same ID. You should be able to use an email-style address or a phone number.
    I'm finding that establishing a Facetime link takes several seconds, so have a bit of patience - it's not instant. And once your Facetime partner accepts the connection, it takes another couple of seconds.
    Be sure the iPhone is connected to your local wifi network, because Facetime will not work with cellular data connections under iOS 4. It will later this year under iOS 5.

  • App Store Update shows App already installed, but still keeps bugging me

    App Store Updates continually shows Apple Remote Desktop V 3.7.2 as an update. When I click on UPDATE, I get the message:
    "Remote Desktop is already installed on this computer. Choose Software Update from the Apple menu to check for available updates."
    "Software Update from the Apple menu" no longer exists since upgrading to Yosemite. Besides, that's what the UPDATE button does.
    I looked at other discussions, and tried the advice there, with no luck:
    I downloaded Remote Desktop Version 3.7.2 again, and it would not install, saying a newer version already exists.
    I turned off Applications in Spotlight, then turned it back on. I even restarted before turning it back on.
    I went to delete "~/Library/Caches/com.apple.appstore" but there isn't one.
    There's got to be a way get rid of this. No it's bugging me in Notifications to update software that won't update, because it does not need updating.

    I can't find the disc, which was installed at least 6 years ago, when I was living in another city. Remote Desktop Admin was very expensive at the time. $299 if I remember correctly.
    I've since deleted every file with remotedesktopadmin in the name, from system and user libraries. Restored 3.7.2 from the external drive, and the problem persists.
    It would appear to be a software bug in App Store since I installed Yosemite. In six years of using Remote Desktop I've never had a problem until Yosemite install.
    3.6 would not run because it checks for updates first. 3.7.2 runs just fine, and the App knows there is no update - otherwise it would behave like 3.6 and require an update. It's only App Store Update that erroneously indicates the App needs updating. If I deleted all plists, preferences, receipts, etc. what does App Store Update use to determine App update status?
    Moreover, if I did not buy it on the App Store (there was no App Store six years ago), why is it showing up at all? I have lots of software that I bought directly from the vendor, and I don't get erroneous update messages for those.
    Even stranger, when I looked at trying to buy a new copy in the App Store, instead of Buy, the icon said "Open". Somehow App Store thinks I bought it from the App Store, even though I didn't? I clicked Open, and while the App was running, the erroneous update message STILL persisted.

  • Adobe says it is installed, but it isn't

    I keep trying to install Adobe Flash Player on my new macbook pro, and it isn't working. It says that it is finished installing, but then it is nowhere on my computer. Help!

    System Preferences > Other / Flash Player
    Does it show up there?
    Click the "Check Now" button for details.
    http://helpx.adobe.com/flash-player.html?promoid=ISMRY
    Plugins have to be enabled/ Allowed.
        Enable Plug-ins
        Safari > Preferences > Security
        Internet Plug-ins >  "Allow  plug-ins"
        Enable it.
        Press " Manage Website Settings" button for more options.
    Best.

  • App says installed but not showing up on homepage

    Hi,
    I have purchased certain apps and it says installed, but they are not showing on homepage

    There is a limit of 11 homepages after which apps are only accessible via the iPad's spotlight search screen (swipe your first homescreen to the right) - if you do have 11 screen then you can make more apps 'visible' by using app folders.
    If you have less than 11 screens, then have you got an app age rating set in Settings > General > Restrictions that is hiding them ?

Maybe you are looking for

  • Multiple servers on a single machine

    Hi, Can multiple server processes be run on a single machine? I wish to compile each server module independently and run them individually so that if one goes down,the other processes doesn't affect. Can we start all the server modules using single t

  • Dashboard widget with streaming video breaks after upgrade to Mountain Lion

    Hi.  I recently upgraded from Snow Leopard to Mountain Lion.  Under SL, I had an OS X widget that was a web clipping of a streaming mpeg image being produced by a Linksys/Cisco WVC54GCA web camera.  When I brought up the dashboard, the OS would start

  • Business Objects Homogeneous System Copy for [PCM - VENDAVO - Dataserver ]

    I am looking for any SAP supported process/method to perform system copies or transports with these products to set a standardized landscape where N1 (DEV) -> N1 (QA) --> [ Block Point ] --> N (DEV) --> N (QA) --> N (Pre-Prod) --> N (Prod). With ECC,

  • Upgrade Mac OS X 10.4.11 to newest software

    Thanks to Allan Eckert's suggestion, Dear Friend, I had been to the Apple shop in Perth and purchased Snow Leopard to be shipped the following week (via on-line purchase). Since we bought the following machine back in 2007 (or 2006?),  Mac OS X 10.4.

  • DVD Studio: 1st-Play menu buttons not "clickable" ...

    hi Folks, Using DVD Studio Pro 4.1.2 ... creating my first complex build; I have one "first play" menu, offering 3 choices (via buttons), that lead to 2 sub-menu's or a 1st track choice. I embedded a 5-min audio clip to play behind the "1st-play" men