AAM unable to contact Adobe

Hi,
I have been using Adobe Cloud for few months and today I wanted to download the InDesign with AAM....unfortunately it does not work!
When I open the AAM it just keeps loading for ages and then prompt for my adobe ID and password. Once entered again the same...loading for ages....and then message: Unable to contact Adobe. Please connect to the internet and try again.
If I try to use the adobe download assistant an Error 100 appears......Error communicating with Adobe.com Check your network connection, and restart Adobe download Assistant
As you do understand I have tried all suggested...and of course I am always connected to network.
I work on Mac and I havent changed or deleted anything from adobe.....
I will appreciate any advice.
Cheers!

Hi SanAnt,
You might try going through this troubleshooting document and see if it helps.
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-Dave

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I emailed the files on Tuesday evening. Here the files are again.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Stephanie Drilling [email protected]
Sent: Tuesday, November 09, 2010 10:08 PM
To: 'Manish Anand'
Cc: 'Suresh Jayaraman'; 'Shivaswamy Viswanath'
Subject: RE: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Thank you for taking the time to respond to my forum entry.
I have searched my computer directories and can provide the attached files.
My new computer does not have a pdapp.log or a amt.log file.
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri USA 63368
t. (314) 283-1832 f. (636) 561-0859
Tollfree Number (866) 965-9222 Ext 314
Website www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Manish Anand [email protected]
Sent: Tuesday, November 09, 2010 7:20 AM
To: [email protected]
Cc: Suresh Jayaraman; Shivaswamy Viswanath
Subject: FW: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Hi Stephanie,
It is really unfortunate that you are not able to install our product. We will try our best to resolve your issue.
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