AAMEE packaged suites are not including Acrobat Professional X

Question

I've been using the AAMEE tool to package all of our CS5 and CS6 media.  Overall, I haven't had many issues.
Unfortunately, an end-user has noticed that our larger suites (Design and Web Premium CS6, Master Collection CS6) are not installing Acrobat X Professional. All other applications from these suites are installed and in work without a hitch.
I repackaged the software to ensure I didn't accidentally uncheck the box to include Acrobat.  I am definitely requesting the AAMEE software to include Acrobat.
Additioanlly, I'm noticing that the payloads in the created package don't even include Acrobat (although they are included in the downloaded media), so it's no surprise the MSI file is not installing the product.
I am package the software using AAMEE 3.1.108.  No errors in the installation log.
I appreciate any insight!

Answer 1

Hi,
The reason acrobat is not getting installed is because the Acrobat is not the part of the main MSI. The acrobat goes in the Exceptions folder of the AAMEE created package and that needs to be installed separately using the exception deployer Application (XDA). The exceptionDeployer.exe is also present in the exceptions folder. You need to invoke it in pre mode for Acrobat installation, then install the main MSI and then invoke ExceptionDeployer.exe once again in post mode to install remaining exceptions. The documentation of Exception deployer is present at http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/Ad obeExceptionsDeployer.pdf . Please go through this once to see the exact command line to be used for Acrobat installation and for other exceptions too.
Feel free to revert back in case you see some issue.
Thanks
Saransh Katariya | Adobe Systems | [email protected]