AARL - download  installation fails

Hi All,
I found out that my version of Adobe Acrobat XI (English) has problems with downloading and installing AARLs. The list Digital IDs & Trusted Certificates has just one cert - Adobe Root CA. If I use the Trust Manager menu to update the list, nothing happens. Of course I have the option of loading trust certs from Adobe server turned on.
Any ideas how to fix this problem? Windows 7 64-bit, Polish, Adobe Reader XI (EN).
Best,
Momondo Nik

Hi Momondo,
The list of trusted identities is stored in the addressbook.acrodata file.
It is located here:
C:\Users\<userID>\AppData\Roaming\Adobe\Acrobat\11.0\Security
I'm wondering if there is a problem with the file.
It may be corrupt or the location may be read-only.
You might check the permissions.
Acrobat looks for the addressbook.acrodata file at launch time. If it is absent, Acrobat will automatically rebuild it.
You might try moving or renaming the addressbook and launching Acrobat again so it can do so.
Then try to update the AATL.
Regards,
Charlene

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