AAS 9.2.0 registration to shared services failed

All,
can you help me, i'm trying to deploy Analytic Administration Services 9.2.0 to Shared Services. but always return error.
here are config log which has error part
(Nov 5, 2009 11:59:16 AM), Install.product.install, com.hyperion.ess.EasHubConfigurator, dbg, EasHubConfigurator constructed
(Nov 5, 2009 11:59:17 AM), Install.product.install, com.hyperion.ess.EasHubConfigurator, dbg, EAS Home is :C:\Hyperion\AdminServices
(Nov 5, 2009 11:59:17 AM), Install.product.install, com.hyperion.ess.EasHubConfigurator, dbg, Hub Home is :C:\Hyperion\AdminServices\server
(Nov 5, 2009 11:59:17 AM), Install.product.install, com.hyperion.ess.EasHubConfigurator, dbg, server_name is :10.194.16.25
(Nov 5, 2009 11:59:17 AM), Install.product.install, com.hyperion.ess.EasHubConfigurator, dbg, port_number is :58080
(Nov 5, 2009 11:59:17 AM), Install.product.install, com.hyperion.ess.EasHubConfigurator, dbg, EAS Home is :C:\Hyperion\AdminServices
(Nov 5, 2009 11:59:17 AM), Install.product.install, com.hyperion.ess.EasHubConfigurator, dbg, Hub Home is :C:\Hyperion\AdminServices\server
(Nov 5, 2009 11:59:17 AM), Install.product.install, com.hyperion.cis.config.CmsRegistrationUtil, dbg, Registering the application, KSI-DEV-HYPDB
(Nov 5, 2009 11:59:19 AM), Install.product.install, com.hyperion.cis.config.wizard.RunAllTasksWizardAction, err, java.lang.Exception: Adding following Apps to Project failed : 'KSI-DEV-HYPDB.HBR;'.
STACK_TRACE: 6
java.lang.Exception: Adding following Apps to Project failed : 'KSI-DEV-HYPDB.HBR;'.
     at com.hyperion.cis.config.CmsRegistrationUtil.registerApplication(CmsRegistrationUtil.java:199)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:267)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:113)
     at com.installshield.wizard.RunnableWizardBeanContext.run(RunnableWizardBeanContext.java:21)
can anyone tell me how to fix it?
Thanks,
Andi

Just check whether both Shared Service & Open Ldap is up.

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Edited by: Sap B on Jun 10, 2009 12:52 AM
Edited by: Sap B on Jun 10, 2009 1:14 AM
Edited by: Sap B on Jun 10, 2009 1:15 AM
Edited by: Sap B on Jun 10, 2009 1:48 AM

Thanks John. I was so anxious to get a response from you. See, on the machine where only Essbase Server is installed( and 11g as well), on configuration page I get two options- Hyperion Foundation and Essbase. Now Hyperion Foundation( Configure Database and Common Settings) configuration is done properly with previously configured database.
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http://john-goodwin.blogspot.com/

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Just out of interest why have you used OAS as it is pretty much dead product now and is not used in future releases.
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This usually happens when the application exists in Essbase but does not exist in Shared Services.
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Failure message:
Essbase failed to get roles list for [ESB:Analytic Servers:CORPESS:1] from Shared Services Server with Error [32:1062:Failed to connect to the user directory [Cabot2, Cabot].]
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'OU=Corp,DC=cabotog,DC=com'
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2010-09-23 07:12:21,062 ERROR [Thread-4] 27:1062:Failed to connect to the user directory Cabot.[Root Cause: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
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2010-09-23 07:12:21,062 ERROR [Thread-3] 60:1101:JNDI error.[Root Cause: 27:1062:Failed to connect to the user directory Cabot2. ] com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
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We are using 11.1.1.3. We had the same issue you described. External users could login to all applications, but all security refreshes failed (in both EAS and Planning) with the failure error in your original post. The patch our consultant applied was "Shared Services Service Fix 11.1.1.3.06" per Oracle support. The following entries in our SS client log are what prompted Oracle's remedy (after several weeks of escalation):
2010-09-24 15:01:38,110 ERROR [Thread-54] 27:1112:Failed to connect to <ldapserver> at <portnumber>. com.hyperion.css.spi.impl.ldap.LDAPProvider.isAvailable(Unknown Source)
2010-09-24 15:01:38,110 ERROR [Thread-54] The folowing providers are not initialized, check configuration [ED] com.hyperion.css.spi.CSSManager.pingConfiguredProviders(Unknown Source)
2010-09-24 15:01:38,110 ERROR [Thread-54] 32:1062:Failed to connect to the user directory <ldapdirectory>. com.hyperion.css.spi.CSSManager.pingConfiguredProviders(Unknown Source)
2010-09-24 15:01:38,110 DEBUG [Thread-54] getRolesListForEntries() failed : [43842 ms]
Edited by: 799357 on Oct 4, 2010 12:33 PM
Edited by: 799357 on Oct 4, 2010 12:38 PM

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Although it seems to apply to an older version and to Planning/Workspace, we did look into "Error "EPMCSS-00301: Failed To Authenticate User. Invalid credentials" Intermittently When MSAD User Logs Into Workspace. (Doc ID 1389871.1)". But even after making the suggested changes, the problem persists. Any ideas what might be causing AD authentication to fail randomly like this? Below are some relevant portions of the logs -
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[2014-01-10T04:41:06.693-05:00] [ESSBASE0] [ERROR:32] [AGENT-1440] [] [ecid: 1388972435616,0] [tid: 6312] Essbase user [hyperion_admin] Authentication Fails against the Shared Services Server with Error [EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.]
[2014-01-10T04:41:06.693-05:00] [ESSBASE0] [WARNING:1] [AGENT-1003] [] [ecid: 1388972435616,0] [tid: 6312] Error 1051440 processing request [Login] - disconnecting
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[2014-01-10T04:39:00.490-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20330] [oracle.EPMCSS.CSS] [tid: 149] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheManager] [SRC_METHOD: getCache] Cache refresh started asynchronously. This is a status messages. No action required. [2014-01-10T04:39:42.547-05:00] [EPMCSS] [ERROR] [EPMCSS-07047] [oracle.EPMCSS.CSS] [tid: 150] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [SRC_METHOD: getBorrowObject] Failed to get connection from connection pool for user directory AD. Error executing query. adweilcom:389. Verify user directory configuration.
[2014-01-10T04:39:42.547-05:00] [EPMCSS] [ERROR] [EPMCSS-09102] [oracle.EPMCSS.CSS] [tid: 150] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.JNDIHelper] [SRC_METHOD: getURLContext] Failed to initialize group cache for MSAD user directory AD. Error connecting to url. ad.weil.com:389. Verify MSAD user directory configuration.
[2014-01-10T04:39:42.547-05:00] [EPMCSS] [ERROR] [EPMCSS-00107] [oracle.EPMCSS.CSS] [tid: 150] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.CSSManager] [SRC_METHOD: pingConfiguredProviders] Failed to refresh group cache. Some of configured user directories not initialized [AD]. Verify user directory configuration.
[2014-01-10T04:39:42.547-05:00] [EPMCSS] [WARNING] [EPMCSS-10029] [oracle.EPMCSS.CSS] [tid: 150] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: run] Exception while building asynchronous group cache for user directory. EPMCSS-00107: Failed to refresh group cache. Some of configured user directories not initialized [AD]. Verify user directory configuration.. Verify Shared Services security user directory configuration.
[2014-01-10T04:40:24.605-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 149] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [SRC_METHOD: getBorrowObject] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-10T04:40:24.605-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 149] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.JNDIHelper] [SRC_METHOD: getURLContext] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-10T04:41:06.662-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 149] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [SRC_METHOD: getBorrowObject] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-10T04:41:06.662-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 149] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.JNDIHelper] [SRC_METHOD: getURLContext] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-10T04:41:06.693-05:00] [EPMCSS] [WARNING] [EPMCSS-10033] [oracle.EPMCSS.CSS] [tid: 149] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [SRC_METHOD: authenticateUser] Skipping user directory {0} failed to communicate with server. {1}. No action required.
[2014-01-10T04:41:06.693-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 149] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [SRC_METHOD: authenticateUser] Failed to authenticate user. Invalid credentials. Enter valid credentials.
From console~Essbase1~EssbaseAgent~AGENT~1.log -
[Fri Jan 10 04:40:22 2014EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.
at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.authenticateUser(CSSAbstractAuthenticator.java:658)
at com.hyperion.css.facade.impl.CSSAPIAuthenticationImpl.authenticate(CSSAPIAuthenticationImpl.java:69)
at com.hyperion.css.facade.impl.CSSAPIImpl.authenticate(CSSAPIImpl.java:102)
at com.hyperion.css.facade.impl.CSSAPIImpl.login(CSSAPIImpl.java:794)
at com.hyperion.css.facade.CSSAPIFacade.login(CSSAPIFacade.java:776) ]
Local/ESSBASE0///9180/Info(1042059)

Server times are in sync. In fact, we see no such issues on the 9.3.1 environments (which are in the same server farm as the 11.1.2.2 environments).
We're using the same MSAD configuration we have in the 9.3.1 environments as follows -
Directory Server: Microsoft
Name: AD Host Name: ad.mycompany.com
Port: 389
SSL Enabled: unchecked
Base DN: DC=ad,DC=mycompany,DC=com
ID Attribute: objectguid (greyed)
Maximum Size: 200
Trusted: checked
Anonymous Bind: unchecked
User DN: ad\hyperion_admin
Append Base DN: unchecked
User RDN: blank
Login Attribute: cn
First name Attribute: givenName
Last name Attribute: sn
Email Attribute: mail
Object Class: person,organizationalPerson,user
Support Groups: checked
Group RDN: OU=groups
Name Attribute: CN
object class: group?member
I also tried disabling AD groups (Support Groups = unchecked), but I still see a random AD authentication failure. Below are logs based on automated retrievals using an AD account at 14:37, 17:37, 20:37 and 21:40 today. The first 2 worked fine, the 3rd failed, the fourth worked fine again. From SharedServices_Security_Client.log -
[2014-01-11T14:37:00.574-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20330] [oracle.EPMCSS.CSS] [tid: 42] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheManager] [SRC_METHOD: getCache] Cache refresh started asynchronously. This is a status messages. No action required.
[2014-01-11T14:37:00.917-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20005] [oracle.EPMCSS.CSS] [tid: 43] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Asynchronously started user directory cache building for user directory Native Directory. Status message. No action required.
[2014-01-11T14:37:00.917-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20005] [oracle.EPMCSS.CSS] [tid: 43] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Asynchronously started user directory cache building for user directory AD. Status message. No action required.
[2014-01-11T14:37:00.917-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20008] [oracle.EPMCSS.CSS] [tid: 44] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.MSADProvider] [SRC_METHOD: createCache] Group support is disabled for MSAD user directory AD returning empty cache map. Status message. No action required.
[2014-01-11T14:37:00.917-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 44] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory AD and size of group cache is 0. Status message. No action required.
[2014-01-11T14:37:00.917-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 45] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory Native Directory and size of group cache is 19. Status message. No action required.
[2014-01-11T14:37:00.917-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20331] [oracle.EPMCSS.CSS] [tid: 43] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Cache building is done for the providers, now started unifying the cache. This is a status messages. No action required.
[2014-01-11T14:37:01.151-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20332] [oracle.EPMCSS.CSS] [tid: 43] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Unify cache done and cache object set to the cache manager. This is a status messages. No action required.
[2014-01-11T17:37:00.752-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20330] [oracle.EPMCSS.CSS] [tid: 46] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheManager] [SRC_METHOD: getCache] Cache refresh started asynchronously. This is a status messages. No action required.
[2014-01-11T17:37:01.174-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20005] [oracle.EPMCSS.CSS] [tid: 47] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Asynchronously started user directory cache building for user directory Native Directory. Status message. No action required.
[2014-01-11T17:37:01.174-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20005] [oracle.EPMCSS.CSS] [tid: 47] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Asynchronously started user directory cache building for user directory AD. Status message. No action required.
[2014-01-11T17:37:01.174-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20008] [oracle.EPMCSS.CSS] [tid: 48] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.MSADProvider] [SRC_METHOD: createCache] Group support is disabled for MSAD user directory AD returning empty cache map. Status message. No action required.
[2014-01-11T17:37:01.174-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 48] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory AD and size of group cache is 0. Status message. No action required.
[2014-01-11T17:37:01.174-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 49] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory Native Directory and size of group cache is 19. Status message. No action required.
[2014-01-11T17:37:01.174-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20331] [oracle.EPMCSS.CSS] [tid: 47] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Cache building is done for the providers, now started unifying the cache. This is a status messages. No action required.
[2014-01-11T17:37:01.361-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20332] [oracle.EPMCSS.CSS] [tid: 47] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Unify cache done and cache object set to the cache manager. This is a status messages. No action required.
[2014-01-11T20:37:00.634-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20330] [oracle.EPMCSS.CSS] [tid: 50] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheManager] [SRC_METHOD: getCache] Cache refresh started asynchronously. This is a status messages. No action required.
[2014-01-11T20:37:42.707-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 50] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [SRC_METHOD: getBorrowObject] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-11T20:37:42.707-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 50] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.JNDIHelper] [SRC_METHOD: getURLContext] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-11T20:38:24.748-05:00] [EPMCSS] [ERROR] [EPMCSS-07047] [oracle.EPMCSS.CSS] [tid: 51] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [SRC_METHOD: getBorrowObject] Failed to get connection from connection pool for user directory AD. Error executing query. adweilcom:389. Verify user directory configuration.
[2014-01-11T20:38:24.748-05:00] [EPMCSS] [ERROR] [EPMCSS-09102] [oracle.EPMCSS.CSS] [tid: 51] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.JNDIHelper] [SRC_METHOD: getURLContext] Failed to initialize group cache for MSAD user directory AD. Error connecting to url . ad.weil.com:389. Verify MSAD user directory configuration.
[2014-01-11T20:38:24.748-05:00] [EPMCSS] [ERROR] [EPMCSS-00107] [oracle.EPMCSS.CSS] [tid: 51] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.CSSManager] [SRC_METHOD: pingConfiguredProviders] Failed to refresh group cache. Some of configured user directories not initialized [AD]. Verify user directory configuration.
[2014-01-11T20:38:24.748-05:00] [EPMCSS] [WARNING] [EPMCSS-10029] [oracle.EPMCSS.CSS] [tid: 51] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: run] Exception while building asynchronous group cache for user directory. EPMCSS-00107: Failed to refresh group cache. Some of configured user directories not initialized [AD]. Verify user directory configuration.. Verify Shared Services security user directory configuration..
[2014-01-11T20:39:06.806-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 50] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool] [SRC_METHOD: getBorrowObject] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-11T20:39:06.806-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 50] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.JNDIHelper] [SRC_METHOD: getURLContext] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-11T20:39:06.806-05:00] [EPMCSS] [WARNING] [EPMCSS-10033] [oracle.EPMCSS.CSS] [tid: 50] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [SRC_METHOD: authenticateUser] Skipping user directory {0} failed to communicate with server. {1}. No action required.
[2014-01-11T20:39:06.806-05:00] [EPMCSS] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 50] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [SRC_METHOD: authenticateUser] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2014-01-11T21:40:41.799-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20330] [oracle.EPMCSS.CSS] [tid: 52] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheManager] [SRC_METHOD: getCache] Cache refresh started asynchronously. This is a status messages. No action required.
[2014-01-11T21:40:41.986-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20005] [oracle.EPMCSS.CSS] [tid: 53] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Asynchronously started user directory cache building for user directory Native Directory. Status message. No action required.
[2014-01-11T21:40:41.986-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20005] [oracle.EPMCSS.CSS] [tid: 53] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Asynchronously started user directory cache building for user directory AD. Status message. No action required.
[2014-01-11T21:40:41.986-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20008] [oracle.EPMCSS.CSS] [tid: 54] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.MSADProvider] [SRC_METHOD: createCache] Group support is disabled for MSAD user directory AD returning empty cache map. Status message. No action required.
[2014-01-11T21:40:41.986-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 54] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory AD and size of group cache is 0. Status message. No action required.
[2014-01-11T21:40:42.002-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 55] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory Native Directory and size of group cache is 19. Status message. No action required.
[2014-01-11T21:40:42.002-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20331] [oracle.EPMCSS.CSS] [tid: 53] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Cache building is done for the providers, now started unifying the cache. This is a status messages. No action required.
[2014-01-11T21:40:42.080-05:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20332] [oracle.EPMCSS.CSS] [tid: 53] [ecid: disabled,0] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Unify cache done and cache object set to the cache manager. This is a status messages. No action required.

Refresh security from Shared Services fails - System11

Hi All,
WHen refreshing the Essbase security from Shared Services in System 11 we get the following error:
Error 1051522: Essbase failed to get group's member tree with Error [CSS Error: Unknown error: Could not get exception message from exception object]
We see the same error in the Essbase log.
In the Shared Service Security CLient.log we get the following warnings:
2009-03-03 16:12:58,294 WARN [Thread-108] CSS dll either not found in java.library.path or can't be loaded[Root Cause: D:\Hyperion\common\CSS\9.5.0.0\bin\css-9_5_0.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform ] com.hyperion.css.spi.impl.ntlm.NTLMTrustedDomain.<clinit>(Unknown Source)
2009-03-03 16:12:58,294 WARN [Thread-108] Error initializing trusted domains or the workstation name.[Root Cause: getNtTrustedDomains ] com.hyperion.css.spi.impl.ntlm.NTLMTrustedDomain.<clinit>(Unknown Source)
Has anyone come across this?
Thanks for your help.
Seb

Hi Seb,
I take it you are using NTLM as your external authentication.
The error message means that it can't see css-9_5_0.dll in the path, if you are on windows make sure the path contains <drive>:\Hyperion\common\CSS\9.5.0.0\bin\
If it doesn't update the environment variables, not sure if you need to reboot it may pick it up straight away, you can check by going to a command prompt and running echo %path%
Cheers
John
http://john-goodwin.blogspot.com/

Refresh Security from shared services fails.

Hello all,
On our environment I went into shared services with admin rights and changed the native directory password. And from then on I have not been able to refresh the security of essbase server in EAS. I get the following error,
Essbase failed to get roles list for [ESB:Analytic Servers:Servername:1] from Shared Services Server with Error [32:1062:Failed to connect to the user directory [Native Directoy].]
Also I would like to know if native directory password means the password "password" which comes as default for the username admin. Am new to essbase and was under the impression that native directory password means the password "password" which came as default for the username admin. Please help, this is a production issue which started only because I changed the native directory password and now I need to get it fixed.
Thanks.
Edited by: Teddd on Jan 6, 2013 4:07 PM

Please confirm the version of the Shared Services (HSS) and Essbase, EAS server.
Also let me know, if the HSS, ESSBASE & EAS installed on the same box ?
If they are on the different servers, ensure that there is no network communication issues.. (try performing telnet on the port from each other servers)
E.g Open command prompt - telnet servername port (telnet HSS_SERVER 28080), hit enter.. if it shows the blank screen .. it is successful and there is no communication issues.
Also you could try..
On EAS server, add the below in windows registry under EAS... and restart the machine..
ESS_CSS_JVM_OPTION1 = -Dcom.hyperion.css.socketTimeout=60000
if you are not comfortable updating the registry contact you admin and ensure to take the backup before editing...

AAS 9.2.0 registration to shared services failed

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