Abode Creative Cloud stuck at white screen

This is what happens when I try and laucnh CreativeCloud, and when I download a application, this is what happens.

Also, try the following steps to resolve the issue if it doesn't then answer Jeff's questions:
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
          Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
         Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Please ensure you enable the show hidden files and folder options.
Mac:
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html
Windows:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-ex tensions.html
Please let us know if still facing the issue
Thanks!
Ankit

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