Abode X "Scanning Canceled" error

Question

I am using Windows 7 (64 bit), my scanner is HP ScanJet 5590 with the latest drivers (64 bit).
I upgraded to Adobe X last week, every time I try to scan using the WIA scan option a screen flashes too fast to read and then the "Scanning Canceled" error message (Adobe's spelling not mine) pops up.  I have found that if I use the TWAIN scan option that I can get it to work, I prefer the WIA as the B & W image handling is better and file size smaller.  TWAIN B & W is illegible and I am forced to use color.
Why won't the WIA scan option work?
It worked just fine in Adobe 9 with all of the same drivers and operating system.  Given that, it seems to be an Adobe X problem not an HP driver issue.
I downloaded the HP scanner diagnostic and ran that, comes up clean.
Any ideas?  I see that I am not the only one.

Answer 1

Hello Lary
Try this steps.. hope it will work
1: Go to Create >> PDF from Scanner >> Custom Scan
2: Select the scanner from Scanner dropdown button.
3: Click on button "Options" next to scanner dropdown list.
4: In the User interface, select Show Scanner's Native Interface.
5: Now click on Scan button.
You  will be shown the manufacturer's UI now wherein you can specify if you  want to preview the image and select the desired area for scan.
or
maybe Trick is in selecting flat bed or paper feeder. Last is default.
In configuring pre-sets after selecting the scanner choose options.
Make sure it is set to native modus and show scanner interface. Save this.
Try adapted scan first, lets you choose between the flat bed or the paper feed.
Brings you to scanner's interface and scans.
Next time just select the scan function you want (not adapted).
Brgds,
Creator M.P.
www.apartmani-vrtlici.com