Aborted import during document close

I am unable to open any of my muse docs. I get an "aborted import during document close" and the software just shows a black blank screen and I'm unable to access any of the tools. I've tried opening my docs from the desktop and then opening up Muse and trying to open the docs with the same result. I've tried several different docs so I know it is not the Muse docs but the software. Any suggestions?

Since I posted this I uninstalled my trial of Muse and then tried to reinstall. Now I'm getting the beta test is over message even though my account is telling me that Muse is active and has been installed and up to date. What a mess. Through the online help it is telling me to uninstall again (even though there is no Muse listed to uninstall). So I'm assuming next step is delete Adobe Cloud and run the if all else fails: cleaner program. A little afraid to do this as I don't want to effect all my other Adobe products. Wish there was a live person or chat to help on Sundays. Adobe are you with me? So far my trial is a bit of a nightmare.

Similar Messages

Trouble with CHM Search & Index after Importing Word Document

Greetings,
I have recently inherited all things RoboHelp at work, but the last person to work with our projects left 6 months ago. I received a brief overview of how our CHM files were generated from the same word document in RH HTML 7.
Currently, I am using RoboHelp HTML 9, but am having trouble with the Index and Search functionality from an imported Word 2003 (.doc) file. During my import, only a single topic is created and named after the source document. I believe this may be the root of my problems, but haven't had much luck with a solution.
I have stumbled my way through setting after setting, but feel I am missing something obvious. Any help would be appreciated.
Thanks,
Ken
Background:
Our source documents have a working TOC and Heading 1-3 structure. When creating a new project and importing the document, the TOC is imported correctly. The TOC navigations links seem to function correctly.
I have used the Smart Index Wizard to find new keywords from topic titles and topic text. Unfortunately it seems the import only creates a single topic named after the source word document and therefore associates all keywords with the single topic. when trying to navigate the index after the CHM is generated, all links simply reference the beginning of the document.
When using the search feature in the CHM, only a single result is returned for any search words. This result is always the single topic as described above. The results link always returns you to the start of the document but does highlight the keyword throughout the document.

When you import there is an Advanced button in one of the dialogs. Click that and you will be able to Paginate against chosen styles. That will break your document into topics.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Indesign CS6 quits during document recovery, even after restart. How do I get out of this cycle?

Indesign CS6 quits during document recovery, even after restart. How do I get out of this cycle?
I was saving a document when it originally quit. so "locked" file appeared in directory as well as reg file.
Upon restart of InDesign, recovery failed and software quit again.
Restarted computer, then indesign, file opens but as soon as I select "recover" it sends a message that indesign needs to close.
I cannot seem to get out of this cycle. Help.

Use your operating system’s Search utility to find a folder called (InDesign Recovery) and delete it.

Error trying to import FrameMaker documents into RoboHelp 8

Using FrameMaker 9 and RoboHelp 8.0.0.203 (Adobe Technical Communication Suite 2) on Microsoft Vista (w/SP2) as administrator user. I get error when attempt to import a very simple FrameMaker 9 document (not book) into a RoboHelp 8 project. Attempted import using menu command File > Import > FrameMaker Document. Error (in dialog box with "RHUtils" as title) is:
Unable to install RoboHelp plugin for FrameMaker.
Please close FrameMaker and try again.
Verified with Windows Task Manager that FrameMaker is not running. Even get error when I reboot computer and RoboHelp is the only application started. Error occurs for all FrameMaker documents. Simplest test was a FrameMaker document with one heading and one body paragraph.
Searched knowledge base and found article rb_4416 ("Importing FrameMaker Files"), which advises that best way to import FrameMaker documents is to convert them to Microsoft Word format and import those files (!?). The article does not indicate which RoboHelp versions it applies to.

Thanks. It was a new project. I only recently installed RoboHelp 8 and am in the process of familiarizing myself with the new (for me) version. So it was not a production project that was involved. But it is a feature I can see using.
I will next contact Adobe technical support on this issue.

The Import Word Document Wizard cannot locate a supported version of Microsoft Word

Hello guys,
I'm currently evaluating RoboHelp HTML 8.0.2.208. I'd like to import an existing Word document to a fresh new RoboHelp project. Unfortunately, everytime I've got the message below:
"The Import Word Document Wizard cannot locate a supported version of Microsoft Word"
"Please install Microsoft Word 2000 or newer."
I tried with several Word 2003 and Word 2010 documents but with no success.
Could someone help me?
Thans by advance

Hi there
I think it would probably be safe to assume that the next version will support Office 2010. I think logic alone can tell us that much.
The larger question would be to ask when that next version is likely to appear. And my own purely unscientific speculation will be to hold the envelope to my head like the great Johnny Carson did. I proclaim we will see a new version appear some time in 2011. As to whether that will be early or late 2011, only Adobe can actually say for certain. Or even if a version will appear during that year!
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

What happens on Document.Close() in DI

Hi!
It's not documented which fields in the order that are changed when performing the Document.Close() operation.
The DocStatus will be set to 'C', that we all know.
Are there any more fields that are changed?
Does the Close affect other tables/objects?
Is the Close command exactly the same as performing a close in the UI?
Regards
Lars

HI,
Based on my experience this is the same.
For example in Sales Order, the OPenQty fields becames 0, and LineStatus goes to C.
Regards,
J.

What di I need on a Mac Mini to import Pages documents from an iPad-mini

What do I need on my MacMini to import Pages documents from an iPad-mini?

Plug in your iPad mini to the Mac mini. Open iTunes on the Mac. Select your iPad from the sidebar on the left. At the top, where it says "Summary," etc. choose Apps. Scroll down until you see a section for File Sharing. Find Pages. Select the document on the right. In the bottom right corner, select "Save to..." and choose where on your computer you want to save it.

File names after importing word document

I'm creating webhelp by importing word document. My help is in two languages and yes i have two word documents. To keep the html filenames same for every same topic in english and arabic. I change the file names. Now i want save this setting for the project so while importing the documents again I should be able to reuse this changing filenames. So that it can be life saver for me by not repeating to change the filenames again.

Thinking about this some more, I don't think the feature will do what you want. The filename and any formula will work according to how you paginate and will create a filename based on the heading. That will, I assume, differ from language to language.
The only thing I can think of experimenting with is to have the headings in language one in all documents with the other language being below but not as a heading. Post import you could amend the Topic Title and Topic Heading but leave the filename. It's klunky but the best I can think of right now.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

I have imported a document from my old Windows PC but on the Mac the text is misaligned and the pictures are gobbledygook. It looks fine on the thumbnail. How do I see my documents in Mac as they appeared in Windows?

I have imported a document from my old Windows PC but on the Mac the text is misaligned and the pictures are gobbledygook. It looks fine on the thumbnail
on the desktop. How do I see my documents in Mac as they appeared in Windows?

To view it in an acceptable format, yes. You can try using an opensource program such as OpenOffice or LibreOffice and see if it yields better results. However, I'm sure if it would be compatible with a document made with word processing software from 9 years ago, but I would certainly give it a try.

After importing word document in RH 9, why does the position of image changes

Hi All,
I have a document which i need to import in RH9. However when i imported the document, the position of the images on my first page changed.
i read several discussion, but could nt get any relevant suggestion.
the first page of my document has company logo and a text box on its left but when i am importing, the image is displayed separately and text box is displayed after the image. the first page is my cover page thats the reason it has text box.
Now can anyone please tell me how i can club the text box and image on a single htm.Robohelp also converts the text box and its data to an image format.
Thanks for your time and consideration

Hi there
As you have seen, RoboHelp doesn't understand how to create the layers you are wanting to achieve the effect in Word. It simply brings the images in as separate objects.
Basically there are two approaches you might consider.
You could insert Positioned Text Boxes and configure them to present the images as you want. If you take this approach, you will likely find yourself struggling to maintain the positioning consistently as well as noticing text flow issues. Personally, I'd avoid that approach.
The other approach involves displaying the images in your Word document so that you see them as intended, then screen capture so you grab the combined image. Then save that combined image and use it instead of the separate images in RoboHelp. This is the approach I'd suggest and that I use myself.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Issue importing Word document with notes

Hello everyone,
I have a Word document that has about 80 short sections to it. Each section has endnotes, and the note numbering restarts with 1 at the beginning of each section. I have tried to import this document into CS3, but each time the notes appear as endnotes at the end of the document, not the end of each section. Worse, they number consecutively across sections. Quark, which also dumps notes at the end of the document, at least retains their original numbering, so I could cut-and-paste them back in place. Any information or suggestions on how to work this in INDD? Many thanks.

I apologize. I thought InDesign was part of Creative Suites and that this was an appropriate place to post my question. I did spend quite a lot of time reading other posts and threads, though, in many of the forums. I'll look elsewhere for help.

Headings are getting bookmarked while importing word document to Robohelp 9

HI everyone. Easter wishes in advance.
I have a problem while importing word document to Robohelp.
Version - MS Word 2010
Robohelp 9
While I import word document to Robohelp after mapping styles, my heading styles are getting tagged as bookmarks in RH.
I have customized word template along with customized RH css.
How can I prevent the headings (all the heading level used in a document) getting tagged as bookmark after I import word docs to RH.
If there is no solution is there any solution to remove bookmarks at one go from RH.
Help would be greatly appreciated.
Thanks

The quickest way to resolve this is to create a new project and import a document that causes this problem. Zip up the project and document and send it to me via my site so that I can take a look.
You can strip out any confidential content and it only needs to be a document short enough to show the problem.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Importing Word Documents to RoboHelp 7 HTML

Hi,
We are using RoboHelp 7 HTML for our project requirements.
The approach we adopted is as follows -
1.) Develop content in MS Word 2003 with proper formatting
including the styles defined for tables, fonts, paragraphs, various
levels of headings etc. We will have high number of word documents
which need to be reviewed by the SMEs before putting them in
RoboHelp.
2.) Copy the content to RoboHelp. We are using the File >
Import > Word Document. We find the following issues in the word
documents thus imported -
a.) Formatting errors like the font of the numbered list is
not consistent. The numbers have a different font while the ontent
has a different font.
b.) The content in Tables is also not properly indented. It
touches the borders.
c.) Foreign characters are being introduced wherever
double-quotes are used. Eg: ”r;Other” (it should have
been "Other")
How do we address the above-listed issues? How do we get the
same output in RoboHelp as can be seen in the formatted word
document? Do you suggest any better alternative?
Thanks & Regards,
Anil

1] Yes. Non-RH users develop the content.
2a & 2b] What I have noticed is that the numbers appear
in Times New Roman while the content appears in Arial after
importing. As mentioned, we have lot of documentation (many word
documents). So each word doc I import, a CSS gets generated and
editing them itself is a herculean task. Is there any work around
this so that we can gain time and carry out the import smoothly?
2c] Could not find the patch in your website. One of your
posts says that it is Item 21. But cannot find any downloadable
link.
As suggested I tried reading the article in Printed
Documentation. But really didn't know which one you were referring
to.
Regards,
Anil

Importing Word Documents with Images

Hi, When I import word document in to Robohelp, it imports
the images also. Now, I have duplicate images in multiple topics.
How do I avoid duplicate images being imported? Is there anyway,
where I can collate and store all the images in a single folder,
instead of saving it in multiple folders?

quote:
Originally posted by:
markpud
Nice idea... I too have a Warning and Note icon repeated on
almost every page.. but I don't find it too much bother to paste
over the top with the "proper" icon after importing :)
You're right. One reason this plan never came to fruition is
because this doesn't take a lot of time.
When I first came aboard, I envisioned a lot of importing of
Word documents where each change was done to a Word doc (complete
with macros and useful AutoText) and then imported into RoboHelp.
Then, a global search would take care of the image problem. But
that isn't really our MO, so this never happened.
Although, it's a great way to create a new project. Author
your Word documents with meaningful characters to represent each
icon. Then when you import everything, just include the graphic
once and then do a global search.
Kevin

I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reade

I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reader with no improvement. What do I do next?

Please post the full error message, plus OS and Reader versions.

Aborted import during document close

Similar Messages

Maybe you are looking for