About a return

My name is Erica and I mailed the phone I just purchased back I was wondering would I still be able to get a phone later
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Hello There
I would be happy to answer your questions regarding getting a new phone. 
You stated that you purchased a new phone, but decided to return that device instead.  Once your device has been received and verified that it meets the return eligibility you will be able to choose a new device. You will be notified once your upgrade eligibility has been updated within our systems to select a new device.
Thank you,
Charise

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