About AppleCare & Other Stuff?
Since i'm with AppleCare & if My iMac were to ever Break? will they Replace it or Fix it?
Since I Had My iMac for 1 Year Now, will it Start going Bad like Break down on me or something? like is there any Tricky Business with Apple that I Don't know about? or This iMac is here to Stay for a Long while it's a Keeper? witch I Hope So cause it's My 1st ever Mac Computer, I Got Rid of My PC Computer, there is all Apple in My Room right now, i'll be buying Myself a Apple T-Shirt soon to wear
Apple will certainly repair or replace any hardware that is found to be defective; if that happens, you can either call Apple, or take it to an authorized service provider. Also, with Applecare, if you live within 50 miles of an authorized service center, you can ask to have your Mac repaired at your home - if the repair is possible at home, a technician will come out and fix it thanks to Applecare (they will usually not offer this option, but it is available, and you can ask for it - I've used it and told them that I cannot physically carry the big computer to a store).
If the problem is Apple software related, you can call Apple and they will walk you through steps to find out what the problem is and fix it. To help keep your operating system run smoothly, check into buying Disk Warrior; I run it occasionally when my system exhibits some strange or sluggish behavior - it fixes the directories in your system and is an excellent "repair" software. Check it here:
http://www.alsoft.com/diskwarrior/
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if i upgrade to mountain lion (from lion), will i need to reinstall my windows VM? and what about my apps and other stuff? will those need to be reinstalled too?
I started off with problems about being in the wrong region and now have Plug- in Failure
I am trying to access Setanta Sports Australia which requires
Microsoft Silverlight and was already pre-installed on a Macbook Pro Retina 2.5 ghz Intel core i5 with Mountain Lion 2.8.3
I have these different PlugIns active :
file://localhost/Library/Internet%20Plug-Ins/DivXBrowserPlugin.plugin/
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Since downloading ios5 on my iphone 4 a few days ago, the capacity guage in itunes shows "other" as over 21Gb and i can no longer fit any music on my iphone.
How do I get rid of the other stuff?
capacity available on 32 Gb iphone is 28.49Gb
i previously had 21.97 Gb music, over 6 Gb photos, about 1Gb of apps, and minute amount of audio
now i have no music, 5.4 Gb photos and similar (0.8Gb) for apps and audio. i have deleted heaps of photos and unused apps to try to make space but obviosly this is a much bigger problem. I also created a smaller music folder on itunes to sync to but at present no music is selected for syncing due to the lack of available space.
i have 15Gb icloud account now also which is about half full.
Ive done a little research and heard similar tales but with much smaller other totals than this. Can you help?
i cant update my apps as i get a message saying i do not have enough available space.I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
Can't print from the internet but other stuff I can
I have had my printer for about 4 months now and everything has been fine until the other day when it stopped printing from the internet. Now that I think about it, it's about the same time I put new ink in. But I can print from Word and other stuff. I even pulled up the printer in Devices and Printers and did a test page and everything was fine. I have an HP Envy 4501 (Print Scan Copy Photo). I use Chrome for my internet and like I said, I've never had a problem in the past with it.
I downloaded the HP Print and Scan Doctor and it said everything was good. When I select to have my email printed, it opens it in a new window and then it does the print display for me and I have to select 'Print using system dialog...(Ctrl+Shift+P)' and then it opens the print window. It has my printer selected, I hit print and nothing happens. My printer icon appears down by my clock in the lower right hand corner of my computer and when I hover over it, it says '(1) document pending for Missy' but then nothing happens and a few seconds later it changes to '(0) document pending for Missy'. ????
What am I doing wrong?? Help please!!!Hi MissyDub,
Welcome to the HP Forums!
I understand that you are having a problem printing from Google Chrome, where the print job is shown, but then leaves the queue. I would be happy to assist you with this issue!
It sounds as though the issue is isolated to Google Chrome. To restore the browser settings (and printing settings) for Chrome you can uninstall and reinstall the software. If you are using a Mac, you can follow this document. If you are using a Windows computer, you can follow this document.
If that is still giving you trouble, you can also (contact Chrome Support) to find out if further assistance is necessary with their program.
Thank you for visiting the HP Forums, and I will look forward to your reply!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping! -
Our Mac was working fine last Monday, then Tuesday morning one of our current inboxes was gone, and an old, archived inbox was restored--twice. Other than some trouble-shooting on Tuesday, we've pretty much left things alone as we were busy doing other stuff.
I tried restoring the files from Time Machine, but it didn't work. I followed plisk restore instructions--nothing. It's a mess. We have no idea what would have caused this. We're above average users--we weren't mucking about with anything. It was just so strange.
I went back into Time Machine, and it just makes no sense that I can't restore anything. We're now missing important emails--nothing too tragic, but still a pain in the butt. Thankfully the current inbox that was somehow deleted had a back-up on our email server, but the archived/deleted inbox file that was magically restored had all the archived emails that we kept deleted.
Any ideas would be wonderful.
Thanks!Hello,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk. -
How can i get rid of all of the "other" stuff on my ipod.
I can't get it and my ipod is over capacity because of the "other" stuff on there .
An other less that about 1 1/2 GB is normal.
If larger that large usually indicates that the "other" includes corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Backing up, updating, and restoring iOS software -
Going Abroad - Question About Voltage Converter Stuff
Hello, so I am going abroad for a few months (the Netherlands), and I have a question about voltage converter stuff. All of the voltage converters I can find say powers heat-producing appliances rated 500-1600 and converts foreign voltage of 220-240 volts to U.S. voltage 110-120. However, it says not to use on appliances under 500 watts such as computers. So first, off does anyone know how many watts an ibook g4 14" puts off. Secondly, I read that laptops have a dual adapter and that they can work on the 220-240 volts converter. Does anyone have any ideas about these issues; any help would be greatly appreciated!
Hi Brandon,
Welcome to the Discussions.
Your iBook's power adapter is rated for 100-240v. All you need is an adapter for the plug so it will fit in a European outlet. You can find them at travel stores or online for a few dollars.
John -
I have a huge amount of my memory used by 'other' than photos and music - to my knowledge, there is nothing there apart from a few songs and photos and 5 podcasts. What could it be? How could I get rid of this 'other' stuff and get the memory back?
See -> What is "Other" and what can I do about it? by Kappy.
Clinton -
How do I remove the "other" stuff from my macbook air memory?
I have a Macbook air with a 60 gb hard drive. My memory keeps filling up even though I keep erasing things off my computer. Deleted a bunch of music, bunch of pictures, etc. I don't have any videos on my hard drive nor software that takes up a lot of space. Every time I erase or transfer something to make more room on my hard drive, the extra space is suddenly taken by "other". Right now "other" is taking up 30 gigs of my hard drive. I understand there is system stuff included in this, but should it be taking up 30 gigs? How do I shrink it?
For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal. -
How can I fit 1000 tracks onmy 4gig nano and get rid of the (other stuff)
I have an other stuff category accroding to itunes. Itunes already turned off podcasts for me, but I can only get 947 songs and not the full 1000. What can I do to maxmize the storage so it is all music and nothing else?
Other can be comprised of a number of things, contacts, notes and album artwork for example. If you feel that the Other category is being incorrectly stated restore your iPod. Restoring will erase the iPods hard drive, reload the software and put it back to default settings, so if you have songs on your iPod that aren't on iTunes you will lose them if you have no back up. Once the restore is complete follow the on screen instructions and it should connect to iTunes and give you a prompt to automatically update your library onto the fresh installation. If you want to update manually or using selected playlists choose no and it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7
The advertised song capacity of iPod is based on 4 minute songs encoded in AAC format at a bit rate of 128 kbps. Longer songs and songs encoded at a higher bitrate take up more space. 947 is pretty close to the advertised number so you may not get many more on if they don't fit Apple's baseline format: iTunes: About import settings and hard disk space -
Question about migrating my stuff from iMac to a new one
Hi I must be on my fourth consecutive iMac now, and it is late 2007 model I think. I am considering about getting a new one soon. It is very tempting to use Migration Assistant to haul everything to the new one from the old one but:
After 4 previous migrations, will I have a slower system than a clean, new one with just the files, not migrated settings and other stuff?
Are there some negative effects of migrating vs installing everything from scratch?
Thanks for any input!
BR
TimoWhen using Migration Assistant in my opinion it's best to connect to either a Time Machine Backup via USB or Firewire to the new machine. DO NOT use Wi-Fi to migrate. Also remember if you should prepare the old machine to ensure all of it's apps are up-to-date and it is running well otherwise.
I would also recommend using Setup Assistant to migrate rather than Migration Assistant. Both are almost the same,however SA is what starts up when you turn on any new Mac for the first time. It will come to a point where it asks if you are migrating from an older Mac. Select yes, select your TM backup EHD and connect it (USB or Firewire remember??) to the new machine and select the options and let it do the migration. This method normally results in a smooth migration and will not create a new user account like Migration Assistant will. -
my mac book pro has got 41 GB of other stuff on it clogging it up how do I find out what is rubbish and delete it. To free up some memory. I can't believe I have filled it up intentionally.
For information about the Other category in the Storage display, see this support article.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Then reboot. That will temporarily free up some space. Do the same in other applications, such as Aperture, that have an internal Trash feature.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning your files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
Start up disc almost full, yet I have 168gb on other stuff. Help!!!
I have a Late 2008 Macbook, which should have 250gb of space. Operating system OsX 10.9.5, I can't upload the most recent version as I dont have enough space. I have been cleaning up, deleting pics, music and I just downloaded ccleaner to de-frag.
I have 168.31 gb of Other stuff and I have no idea what it could be. I have some uni documents from old days but I am thinking that it is mostly rubbish left over.
Please help me to clean up. What can I get rid of?
I have tried to book a genius appt but they are never available and I have a child so cant just go into the shop and wait hours to be seen... I am so frustrated that I have pics on camera and phone etc that I can't look at, or update or do anything as everything is running slowly so am giving up!
All advice appreciated!!
ThanksThis should help you understand "other" OS X: What is "other" space in About This Mac? - Apple Support
You'll want to move large files like your music, photos and videos off to an external drive. -
If I create a new apple id account on my ipod, will I still have all my music, apps, books and other stuff on my ipod that I downloaded and bought with my old account or will I loose everything; will I be able to still do the updates to those apps?
I really need help!I don't think you understood what I wrote. You don't HAVE to pay for everything if you are happy with using the other account for updates, etc. But if you don't want to do that then you will have to buy new copies of everything for the new account. There's only one purchase item per account, but you can redownload an item in the account many times.
The idea is this:
One computer, multiple devices, one Apple ID.
One user, multiple devices, one Apple ID.
The basic idea is that each user has an Apple ID under which he/she can manage multiple devices on a single computer.
Once you step outside of that model you create such problems as not being able to use or update apps purchase under one Apple ID when using a different Apple ID. Or not being able to easily sync one device on more than one computer. -
my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
disk utility give me this:
Process: Disk Utility [371]
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier: com.apple.DiskUtility
Version: 11.5.2 (298.4)
Build Info: DiskUtility-2980400~60
Code Type: X86-64 (Native)
Parent Process: launchd [86]
Date/Time: 2013-11-05 03:29:41.247 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 9522 sec
Crashes Since Last Report: 29
Per-App Interval Since Last Report: 981 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: F6B8E263-76C8-4C7D-AA58-48134BF4BA78
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x0000000100c62fbc _read_images + 312
1 libobjc.A.dylib 0x0000000100c79721 map_images_nolock + 1266
2 libobjc.A.dylib 0x0000000100c62761 map_images + 115
3 dyld 0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
4 dyld 0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
5 dyld 0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
6 dyld 0x00007fff5fc08f7c dlopen + 490
7 libSystem.B.dylib 0x0000000100a14e40 dlopen + 61
8 com.apple.CoreFoundation 0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
9 com.apple.CoreFoundation 0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
10 com.apple.Foundation 0x0000000101008355 _NSBundleLoadCode + 638
11 com.apple.Foundation 0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
12 com.apple.Foundation 0x000000010101960c -[NSBundle principalClass] + 38
13 com.apple.framework.DUSupport 0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
14 com.apple.framework.DUSupport 0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
15 com.apple.DiskUtility 0x0000000100006082 0x100000000 + 24706
16 com.apple.DiskUtility 0x0000000100005f59 0x100000000 + 24409
17 com.apple.AppKit 0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
18 com.apple.AppKit 0x00000001013e1f77 -[NSWindowController window] + 112
19 com.apple.AppKit 0x00000001015f61d9 -[NSWindowController showWindow:] + 47
20 com.apple.AppKit 0x00000001015c7c5c -[NSDocument showWindows] + 98
21 com.apple.AppKit 0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
22 com.apple.AppKit 0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
23 com.apple.AppKit 0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
24 com.apple.AppKit 0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
25 com.apple.AppKit 0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
26 com.apple.Foundation 0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
27 com.apple.Foundation 0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
28 com.apple.AE 0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
29 com.apple.AE 0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
30 com.apple.AE 0x0000000104d7312b aeProcessAppleEvent + 210
31 com.apple.HIToolbox 0x00000001028a0619 AEProcessAppleEvent + 48
32 com.apple.AppKit 0x00000001013fc095 _DPSNextEvent + 1191
33 com.apple.AppKit 0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
34 com.apple.AppKit 0x00000001013c168f -[NSApplication run] + 395
35 com.apple.AppKit 0x00000001013ba3b0 NSApplicationMain + 364
36 com.apple.DiskUtility 0x0000000100002009 0x100000000 + 8201
37 com.apple.DiskUtility 0x0000000100001db8 0x100000000 + 7608
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x0000000100a27c0a kevent + 10
1 libSystem.B.dylib 0x0000000100a29add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x0000000100a297b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x0000000100a292de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x0000000100a28c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x0000000100a28aa5 start_wqthread + 13
AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)
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