About CRM Org Model
Hi all,
I need some clear explanations about "<b>enhanced backend integration version of the CRM organizational model</b>" because I don't understand the SAP HELP explanations.
COuld anyone help me please?
Thanks in advance
Javier
Hi Javier,
1. There are 2 version in CRM Org Model.
a) SBIV (Standard Backend Integration Version)
b) EBIV (Enhanced Backend Integration Version)
2. EBIV is used to handle <b>multiple assignments</b> in CRM system.
3. As you know we have 3 Org Units as far as Sales is concerned i.e. Sales Org, Sales Office, Sales Group.
4. In R/3 there is a standard way to maintain multiple assignments among these org units.
Ex: Sales Group 'X' works (assigned) for 2 Sales Offices 'North' and 'South' simultaneously.
5. But in CRM this assignment is not as common as in R/3 and is not supported thru SBIV.
6. If you would like to have these multiple assignments made in R/3 available in CRM as well you may want to go thru EBIV.
7. Once you run EBIV you cannot go back to SBIV.
8. In EBIV divisions and distribution channels can only be assigned to sales units (sales organizations, sales offices, and sales groups). If they are assigned to any other neutral Org Units (Org Units without any Org Attributes), those assignments would be deleted once you shift from SBIV to EBIV.
Hope this helps.
Thanks.
Ajay Kiran
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We have setup the Org Model in sync with R/3 in our Dev Client.
CRM => O 050000001 /20/00 (Sales Org/ Distribution Channel/ Division)
Corresponding R/3=> USAO/20/00 (Sales Org/ DChannel/ Division)
How do we transport it to Quality Client of CRM?
Do I have to setup the entire Org Model Again?
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Only new sales organizations are downloaded with CRMC_R3_ORG_GENERATE when is executed a second time, therefore is highly recomended to execute this transaction once. You can see it in the documentation of this transaction: IMG: CRM > master data > orga. management > data transfer >Copy R/3 Sales Structure.
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Hi.
Whenever I create a lead, the system does not suggest any org units when I press F4 in the Organization Tab.
We are using CRM standalone and have maintained the org model by:
1 - creating the root org
2 - creating the org units
3 - on the function tab, chose the type of organization unit (Sales org, group, or office)
4 - kept the R/3 information blank (since R/3 won't be used as a backend)
5 - saved the model
I have checked a similar post but no resolution was given. Any help would be appreciated.
Thanks.Thanks Prem.
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What other division settings should be maintained? Should it be assigned as an attribute?
Thanks for the advice on the Best Practice documents. I used them as guides. I still encountered this error though.
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Hi,
I need to read the BP assigned to a specific position on my CRM Org Model. This position is assigned to the first organizational unit of it. Could you give some functions in order to do this. I though to use HRP1000 and HRP1001 for this purpose but I can't hardcode the Position Number or Description. (This number will change in other environments.)
It's very urgent.
Regards.Hi Javier,
You can use table HRP1000 to get a Org unit based on SHORT. If you want all the org units attached in the heirarchy, you can use Function RH_STRUC_GET with act_weigd = 'SAP_SORG'.
Example code:
SELECT SINGLE objid FROM hrp1000 INTO (i_objid)
WHERE short = i_orgdata.
IF sy-subrc EQ 0.
CALL FUNCTION 'RH_GET_ACTIVE_WF_PLVAR'
IMPORTING
act_plvar = lv_plvar
EXCEPTIONS
no_active_plvar = 1.
CALL FUNCTION 'RH_STRUC_GET'
EXPORTING
act_otype = 'O'
act_objid = i_objid
act_wegid = 'SAP_SORG'
ACT_INT_FLAG =
act_plvar = lv_plvar
act_begda = sy-datum
act_endda = sy-datum
act_tdepth = 0
act_tflag = 'X'
act_vflag = 'X'
authority_check = 'X'
TEXT_BUFFER_FILL =
BUFFER_MODE =
IMPORTING
act_plvar = lv_plvar
TABLES
result_tab = result_tab
result_objec = result_objec
result_struc = result_struc
EXCEPTIONS
no_plvar_found = 1
no_entry_found = 2
OTHERS = 3
This should give you the object ID's for all the nodes (organization, position and the holders like business partners assined to positions)
Result tab of the above function will look like this :
OT OBJID
O 50000063
O 50000064
S 50000065
O 50000072
S 50000073
CP 50000427
where O corresponds to org object, S-> position and CP-> central person number of business partner (note: when you assign business partner to the postion, it stores the person number of the partner). So you would need to use the function BP_CENTRALPERSON_GET with IV_person_id = central person number (50000427) to get the user Id or partner number
Hope this helps.
Chandrika -
Hi
I am new to SAP CRM
i want to know is there a difference between ORG Model in SAP R/3 and SAP CRM and what are the steps involved for the replication for the org model between R/3 and CRM
ThanksHi,
normally the setup is the same, but the CRM org model is tightly integrated with the rest of the CRM functionalities. This means for example that for an organizational unit, a business partner is created which can be integrated towards MSA.
Best way to replicate the org model is from HR to CRM. an ALE scenario is available for this. Take a look at OSS note 550055. It details all the steps involved.
If you still want to replicate from R/3, take a look in the CRM customizing under "organizational management".
Kind regards,
Michael. -
Can TDMS transfer ORG Model in CRM
Hi,
We are planning on using TDMS to refresh CRM Organizational model from CRM PRD system to the QA system. Didn't find document about whether this can be done or not. Since Org model is part of master data and TDMS can transfer master data, assume it'll work.
Has anyone done this and can confirm? Thanks for your help in advance!
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Yes, TDMS for CRM transfers the complete org model as it is part of master data.. But reduction cant be achieved based on Org Model...
TDMS for CRM has two package types similar to TDMS for ERP..
1) Master & Configuration Data
2) Master & Configuration Data along with time sliced transactional Data
Regards,
Suman -
Where would I find concise help info on the organisation model. I am particularly interested on the way it should be shaped.
Kindly advise and oblige.
Regards,
TariqFine, I get your point, I am partocularly keen to know about the following issues:
1. The validity dates for the org model. How and when should it be used. Every time I view it, I see it as valide from the current date to 3 month.
2. The principle to be followed in its creation should be what? I understand it as:
a. The sales org unit should be at par with my Sales Org and / or a sales office -- i dont find the
division being mentioned....Am I mistaken anywhere? (The division is made as "active")
b. The position, as in General manager / Manager, forms below the sales org unit. If I have to
maintain two positions for one org unit. Position wise they are GM's but pertain to two different
grouping e.g. sales division. How would I go about it? Creating two different positions, say GM_1
and GM_2 where the suffixes 1 and 2 denote the different divisions or is there any other way out.
3. I understand I can maintain several 'versions' of the org, model. If I can have a few tips on this too.
For the moment this could quench my thirst for info on the org model. Rest later as I 'digest' more..!!
Thanks in advance.
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