About downloading the apps for creative cloud

I am trying to download Photoshop and Dreamweaver but I can't each time I try it says I alreay have it on my iMac but I don't have it.  How can I download the software?  I want to sign up for Creative Cloud but need to install the software first.

Hi Lorepeter,
Are you using a MAC or Windows ? If you had a trial already installed on your machine ealier, I am afraid you will have to purchase the product to use as unfortunately we cant extend the trial period .
If you havent installed the product's on your machine so far ,please try in a different browser and check .
Cheers,
Kartikay Sharma

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    I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and  download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
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  • Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

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    These are user to user forums.  Most of us are paying customers.  If you have a problem deactivating your software, you need to contact Adobe Support directly.  They can most likely resolve the deactivation for you, and might be able to assist further in resolving your problem.
    Here are some links to help make contact:
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  • Am i the only one who when trying to enter the code for creative cloud activation ?

    I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work.  I have used the chat live and spent about 3 hours already going nowhere.  I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.

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    John McDonough
    Date: Wed, 1 Aug 2012 18:33:58 -0600
    From: [email protected]
    To: [email protected]
    Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
        Re: Am i the only one who when trying to enter the code for creative cloud activation ?
        created by David__B in Adobe Creative Cloud - View the full discussion
    Hey John,
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         Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums
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  • I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later.  7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

    I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later.  7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

    AppTrial1 where are you seeing this error exactly?  For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

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    The system requirements for Photoshop can be found in the following page.  You can see where YOur system falls out of meeting the requirements and what systems will suffice.
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  • I uninstalled Flash Builder 4.7 using the uninstall app.  I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer.  How can I re-dowload it?

    I uninstalled Flash Builder 4.7 using the uninstall app.  I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer.  How can I re-dowload it?

    CC desktop lists applications as "Up to Date" when not installed
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  • The file to download the app for Android is not working from my phone--it says that the file isn't there. However it does see the one for the Iphone (even though it can't use it). I'm very computer literate and am pretty sure the problem is on your end.

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    (the German translation is ... awesome funny!)
    Finally: it's from 2012! Needs probably an update - contact the dealer!

  • HT4098 Downloaded the App for Pottery Illistrated but can't find link to subscribe for a year.o

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    You can right click the tab and choose "Close Tab" to close a tab.
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