About exporting media

I'm using mac & premiere cs6
I keep getting this message when my exporting reach 7 %
"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
what i have to export my editted file??

Look for a gap in your timeline around the 7% mark.
Also check to see of there may be a problem clip or transition.

Similar Messages

Serious Error shutdown message while exporting media

I am encountering an odd error message (from which I have never seen) when trying to export a project from Premiere Pro CC.
The error message (Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project) shuts down Premiere about 11-25% into the export. If I remove all effects on the media, the file exports fine, but will not if the effects remain on the media.
I have checked the permissions (as per Adobe forum advice), and they all allow me to read and write files, so that is not the issue. I have also restarted my computer, uninstalled / reinstalled Premiere, and tried rendering in different outputs, none of which have worked.
I also have the error code, but am unaware of how to attach it to this question.
Set up:
Late 2012 iMac
Mac OSX 10.9.2
3.9 GHz Intel Core i7
8GB memory
NVIDIA GeForce GTX 680MX 2GB
Premiere Pro CC
Using H2.64 in .MP4 files
Installed Plug ins:
Red Giant Magic Bullet Color Suite (used DeNoiser II in media)
Has anyone any clue as to what I should do/try next?
Thanks for any input,
Michael

I apologize about the length, but I am unaware of how to attach the error
code, so I am just going to past them.
Error code 1:
Process: Adobe Premiere Pro CC Re: Serious Error shutdown message while exporting media!
Path: /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro
CC.app/Contents/ MacOS/Adobe Premiere Pro CC!
Identifier:
Version:
Code Type:
Parent Process: launchd Re: Serious Error shutdown message while exporting media!
com.adobe.AdobePremierePro! 7.2.2 (7.2.2)!
X86-64 (Native)!
Responsible:
User ID:
Date/Time:
OS Version:
Report Version: 11!
Anonymous UUID: 8711E967-3395-F259-0577-C241B4768D8A! !
Sleep/Wake UUID: A31DF803-DBB0-48DE-800A-9076E03B5328!
Crashed Thread: 72 Dispatch queue: opencl_runtime!
Adobe Premiere Pro CC Re: Serious Error shutdown message while exporting media! 501!
2014-04-22 16:50:02.373 -0400! Mac OS X 10.9.2 (13C64)!
Exception Type: EXC_BAD_ACCESS (SIGSEGV)!
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008! !
VM Regions Near 0x8:!
--> !
__TEXT 0000000100000000-0000000100003000 Re: Serious Error shutdown message while exporting media r-x/rwx SM=COW /
Applications/Adobe Premiere Pro CC/Adobe Premiere Pro
CC.app/Contents/MacOS/Adobe Premiere Pro CC!
Thread 72 Crashed:: Dispatch queue: opencl_runtime!
   0 com.apple.GeForceGLDriver !
   1 com.apple.GeForceGLDriver !
   2 libGPUSupportMercury.dylib !
0x00001234402e3ec4 0x123440000000 + 3030724! 0x00001234402e4361
0x123440000000 + 3031905! 0x00007fff89e1f8f7 gldLoadBuffer + 80!
0x00007fff95dedb16
0x7fff95dbd000 + 199446! 0x00007fff95df9d61 0x7fff95dbd000 + 249185!
0x00007fff95ddca4a
0x7fff95dbd000 + 129610! 0x00007fff95de01f0 0x7fff95dbd000 + 143856!
   3 com.apple.opencl
   4 com.apple.opencl
   5 com.apple.opencl
   6 com.apple.opencl
   7 libdispatch.dylib !
   8 libdispatch.dylib !
   9 libdispatch.dylib !
   10 libdispatch.dylib
   11 libdispatch.dylib !
   12 libsystem_pthread.dylib
   13 libsystem_pthread.dylib
0x00007fff8b8a82ad dispatchclient_callout + 8! 0x00007fff8b8aa68f
dispatchqueue_drain + 451! 0x00007fff8b8ab9dd dispatchqueue_invoke + 110!
0x00007fff8b8a9fa3 dispatchroot_queue_drain + 75! 0x00007fff8b8ab193
dispatchworker_thread2 + 40!
================================
Error code trimmed down to essentials by moderator, with full report attached.

Exported media file size issues Sometimes one size, Sometimes another without making any changes in FCPX?

Hi there
I'm having some strange issues with files sizes from
Share>Export Media
I'm not changing anything about the video (just moving an audio track forwards and backwards ever so slightly to try and get it to the correct timing), nor am I changing anything about the way I export the video.
I am always using the EXACT same settings
Sometimes finder states my video is 1.15GB, sometimes its states its 3.8GB
But then when I close Finder down and then go back into Finder again to find the file it states its gone from 1.15GB to 3.8GB
I'm not sure if this is a error with my system or Final Cut Pro X?
By the way I'm running 10.0.5
Thanks

Bob,
Well, the issue has gone to press and I have upgraded to Snow Leopard and CS5. Initial tests show that the problem still exists, and that it is related to the XML tags. The problem occurs both with legacy (CS4) documents and documents created from scratch in CS5. As I mentioned before, it only seems to happen when overrides are applied to paragraph styles.
Here is a sidebar as exported from InDesign. Overrides were applied to the two headlines to modify color, point size and baseline shift:
The file with XML tags, packaged and opened in InCopy CS5:
The same file with XML tags removed, packaged and opened in InCopy:
OK. Now is when things start to get really interesting.
I thought perhaps that exporting the InDesign file as an IDML document, then reopening it, might perhaps fix the problem. But, no. In fact, when I reopened the IDML file in InDesign, the font styles were broken in _exactly_ the same places as they were in InCopy. Apparently, whatever problem InCopy is having with the XML tags is being duplicated by the IDML export. (Do these processes share the same file format?)
For example, here is a title page from the magazine as a screen grab in InDesign. Overrides were applied to the top headline on a line-by-line basis:
The same file, exported as an IDML file and reopened in InDesign:
As with InCopy, when the XML tags are removed, the IDML file reopens in InDesign just fine. Unfortunately, removing the XML tags is not a option. We need them to repurpose the content after it goes to press.
This is a real bug, and for us it's a serious one. I'm surprised it hasn't come up before. Is there any way to draw this to Adobe's attention? I'd be more than happy to share any of these files if that would help.
Steve

Export Media in Premiere Pro CS6 ONLY produces an Audio File in Media Encoder

First, all the system info:
Windows 7 Home Premium Service Pack 1
Intel HD Graphics 3000 Display Adapter
I’m using Premiere Pro CS6 Version 6.0.5 (001 (MC: 264587)) “Mighty Kilt”
Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
I’ve run check for updates on both Premiere Pro and Media Encoder and everything is up to date
I'm producing a two disc, dual layer DVD set for 100 families of my son's marching band.
I have a half hour "masterwork" of interviews, performance segments, rehearsal sequences, credits, etc that I've edited together complete with sound, etc.
I also then have various other video segments from the season, some high quality (1920x1080) and some lower quality.
Rather than import everything into Encore and have Encore transcode them all at the same quality, I wanted to ensure that the half-hour piece and certain other segments were transcoded as high quality as possible and given the largest file sizes I could and then transcode other segments at lower quality levels as needed so everything would fit on the discs.
The company I'm using to duplicate/replicate the 100 DVDs from my Master DVD advised me to encode them FIRST in Premiere Pro as desired, and THEN import those files into Encore.
I've used Adobe Media Encoder a lot to export the individual segments into files I could upload to Youtube and have had no problem for the last several months.
But now, two things happen:
1) AME automatically designates the "Output File" with an .aac extension (see attached)
2) When I do an "Import As" of the AME encoded file in Encore it only loads an audio file (obviously)
Huh?
Here are the settings I use in my Export Media dialogue in Premiere Pro CS6:
Format: MPEG2-DVD
Preset: NTSC Widescreen High Quality
Output Name (and filetype): ______ name with Save as Type of "Video Files(*.mpg)
BOTH the "Export Video" and "Export Audio" boxes are checked (see attached screen print)
Filters Tab: left as is, don't do anything here
Multiplexer Tab:
choose the "DVD" button (vs the "None" button)
Bitrate Type: left as Variable which is what is selected as a default
Video Tab:
Codec: Reads MainConcept MPEG Video
Quality: increase it to the max of 5
TV Standard: NTSC
Frame Rate: 29.97
Field Order: None (Progressive)
Pixel Aspect Ration: Widescreen 16:9
Render at Maximum Depth box checked
Bitrate Encoding: I choose CBR for my high quality segments and VBR 2-pass for my lower quality segments
Bitrate: kick it up to the max for high qulaity segments, adjust as needed to get the filesize I want for my lower quality segments
Audio Tab:
Audio Format: Dolby Digital
Codec: Dolby Digital
Bitrate: At least 320, sometimes higher for the segments I want to be the highest quality
I check the "Use Maximum Render Quality" box
I chose "Queue" for everything and then let it run overnight
And yes, the original media has BOTH a video track and an audio track that works (see Screenprint)
So... what am I doing wrong, helpful experts????

Larry, Mark, Jim & Bill -
It is 1 am Tuesday morning and I'd do a primal scream if my family weren't all sleeping upstairs.
Somewhere along the way, I either read or was given the advice to just skip AME, load my videos as timelines in Encore, and just do the transcoding there.
I spent almost a day trying to figure out how to get "buttons" for my menus I was building (they weren't appearing in Encore's library like they should) and eventually found a simply workaround.
So I then spent the last 24 hours or so building all my menus, creating small clips for my "motion menu" buttons, getting all that straightened away.
Got really excited earlier tonight since it seemed like I was nearly finished and coming down the home stretch.
I hit "build" in Encore, went away for a couple hours, and came back to find a big error message awaiting me telling me that "Encoding Failed."
I have read a lot of posts, and the outlook is not good, or at least the possible solution not simple or short from a time perspective.
I have a 100 families awaiting their DVD they've paid for that they initially were told they'd have by mid-February. I've been telling everybody that they would have it - guaranteed - by this weekend when there's a band festival that would be ideal for distribution. The DVD duplication company says they have to have it by Wed morning at the absolute latest. Meaning I've got about 24 hours to figure this out and burn my dual-layer masters of the two DVDs or once again tell people "I know I guaranteed you'd have it by this weekend, but I don't have it ready yet."
Almost as importantly, I can't afford to keep spending the hours and hours and hours on this that I have. It's impacting my personal and professional life.
Thus the primal scream.
The posts I read about the encoding failure all pretty much advise that I use AME to do all the transcoding work. Which of course brings me squarely back to my original problem: I cannot get a video file out of AME.
I'm embedding a screenshot of what I see when I click on the pull-down menu in the AME dialogue window. The problem: there is no MPEG2-DVD option listed to be chosen.
Although I'm relatively new to forums, I've read enough posts by now that it seems like most people are in crisis mode when they post. So I realize my situation is not all that unique. But from a newbie rookie in the field to you experts, I REALLY could use some assistance right now, because between this and the long, cold winter we've had, I'm about to lose it. :-)
P.S. Mark, in answer to your question about frame rates, I have 18 different videos/films/projects that I'm including in my two DVD-set. There have probably been nearly 6-7 different cameras that have contributed footage to one or more of those films by borrowing camcorders of different brands and types and quality levels from people. Nearly every one of those 18 films have multi-camera sequences in them. And many films are collections of sequences which themselves are "nested sequences" sometimes three deep. In otherwords, there is no way I can tell you all the various frame rates that may be represented among these 18 separate projects and I certainly can't go back and hope to change them all to the same one.
Help. Please. :-)

Export Media options

PPro CS5.5
I'm not a regular user and keep coming back to the same problem when I do use this.
Nothing complex being tried here just simple removal cuts and export.
ex// Got a sequence, Video1 and Audio1, the source is 640x480 24fps.
When I export media -- I can't get the output to be the same parms, yes on the 24fps but no on the 640x480. I don't want to lose resolution -- but don't want a monster sized file either.
Usually when I export the file can double or more in size. I've had files <1gb end up as 8+gb after removing content from the sequence!
ex// the 640x480 is about 240mb. The best I could do w/o losing res was 500mb.
If I play with sequence settings it kind of helped -- but I ended up with a larger lower res "picture" and a file of about 150MB partly because the sequence settings were aspect locked and I couldn' put in 640 x 480, and had to settle for 640x360.
What am I missing? Match Sequence settings really doesn't. Its frustrating to take a 800mb file mp4, edit to only 50% of the content and end up with a file 2x or 3x the size.
Any tutorials out there or another post that addresses this? Are there are add-ons for formats? I see the export media drop-down usually doesn't have my source "format"
thanks folks!

Do you have an option to see a drop down menu, atop the dialogue box when you go to export media? You should have options for MANY different formats to do so...If not in 5.5, as I use 6. then how about Media encoder. Sorry i am not at my WS to give you the exact path to do so. However, in 6. which I think it is the same as 5.5 for export for final you have at least 60 different sizes and players to choose to render out to. It may default to AVI compressed and right below it there is another tab that says custom, up in that area is where you will have your export format choices, almost certain.'
EDIT- See the tabs in the middle of that dialogue box. The Tab Video and try PNG export or 264. However your best bet is Media Encoder for finesse

Premiere Pro CS5 - Trouble exporting media

I've been really frustrated the last couple of days. I'm trying to export a video with 2 audio tracks and 1 video track and it sometimes exports fine but sometimes doesn't. I tried exporting with media encoder cs5 and this is what i got
- Source File: /Users/jakesantini/Library/Caches/TemporaryItems/blackopsfirstcommentaryagain.prproj
- Output File: /Volumes/Jake's Hard Drive/Sequence 01.mp4
- Preset Used: For youtube
- Video: NTSC, 1280x720, 59.94 fps, Progressive
- Audio: AAC, 64 kbps, 44.1 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 6.00, Max 9.00 Mbps
- Encoding Time: 00:31:38
Thu Nov 18 12:55:37 2010 : Encoding Failed
Multiplexing has failed. Please recheck the settings and try again.
It encodes all the way through to the end but it just won't work. When i try to export with just the "export media" option it says it's at 100% for about an hour and then goes away, but the video still doesn't work. Any ideas?

Same problem here. I ran out of ideas and tried to export it in pieces... by tomorow I can tell if this work around helped.

Feature Request: Make a Setting Option for Export - Media - What to Render

As I just changed after many years with Premiere Elements to Pro, I certainly find many things just anconversant.
But there's one thing I really can't take: When I'm trying to render a project, there's a small selection list near the bottom of the "Export Media" window saying "export area". Here I can choose between "complete sequence", "work area", "sequence in/out" and "defined by user". This option jumps always back to "work area"!
That's at least for me very unconveniant, because in 99+ % of my renderings, I need "complete sequence". Normally the software remembers the last used setting, but not in this case. I can imagine that one can fight about what's the best default setting: I Guess everyone is using Premiere differently. So in my opinion a predefined setting option would solve best for all: Just add one mor setting in the Presets section, maybe in "General" or make a new rubric "Export" or something. Just a place where everyone can predefine which setting for the export media area option he likes.
No big deal, just one more presettings option!
I hope I could make myself clear what I'm meaning
Thanks in advance!

Hi Lutzz,
When I'm trying to render a project, there's a small selection list near the bottom of the "Export Media" window saying "export area". Here I can choose between "complete sequence", "work area", "sequence in/out" and "defined by user". This option jumps always back to "work area"!
That's at least for me very unconveniant, because in 99+ % of my renderings, I need "complete sequence".
You can create a feature request here: http://adobe.ly/feature_request
Thanks,
Kevin

Export, Media, = please describe the 25 options/uses in Premiere Pro CS5

Please explain the possible applications of each of the following export formats found in Adobe Premiere Pro CS5 Master Collection (Teacher & Student Edition)
UNDER *FILE *EXPORT *MEDIA
Audio Interchange File Format
Microsoft AVI
Windows Bitmap
DPX
Animated GIF
JPEG
MP3
P2 Movie
PNG
Quick Time = Vimeo uploads,
Targa
TIFF
Uncompressed Microsoft AVI
Windows Waveform
MPEG2 MXF
Audio Only
FLV/F4V
H.264
H.264 Blu-ray
MPEG4
MPEG2
MPEG2-DVD
MPEG2 Blu-ray
Windows Media

Excellent - great information guys! I love the links to write ups.
preface: (This whole project was shot with Canon 5DM2 - I don't remember if the cameras were set at 24 or 30 fps ) so as i am learning about the export options i am also learning (the hard way) about the seq settings.
Right now on my current project (fashion show) I have 9 designers that walked the runway, so i am creating 9 timelines in a project. for each designer/tl i will output (.mov)vimeo and facebook seg for each one. i have edited 4 designers so far and i think i have some issues and i need to learn more about seq settings and also output options.
I am also delivering a physical dvd. I created a FINAL tl that i am dropping each (nested) designer segment onto. when i created this tl i must have set it up as dv ntsc - (out of habit)-and i think that is the choice for going to physical dvd?not sure?.
the first 2 designers i set the seq settings at dv ntsc and they fit (nested ) on the "final" tl, ///however i think i had to resize all those clips (I didn't know why they weren't right. - honestly i can't remember///
ANYWAYS, Designers 3 and 4= i had set the seq settings at canon xf mpeg2 1080i/p
Should all the designers seg be set at canon xf mpeg2 1080i/p (i selected 1080p30) but i really don't know if it was 24 or 30 (is that information in clip info somewhere?)
Can I change a seq setting once the timeline is edited on? = please don't tell me i have to re=edit. yikes What should the correct settings be?
Is there a work around to put designers 1&2 (dv ntsc settings) on same tl with 3&4 (canon xf mpeg 1080p30) ?
Finally what setting should that final (NESTED FINAL timeline all designers) be? - for output to physical DVD ( JVC-Taiyo Yuden )

Audio Render Files in Multicam Sequence Enormous. Cannot export Media.

Hello,
I am editing on a brand new 2.8 Ghz i7 Mac with 8GB Ram.
My project is 53 minutes long and made up of clips from about a dozen multicam sequences.
The client wants to see a rough cut on DVD. I figured this should be a fairly simple operation, but when I Export --> Media and select the setting for DVD, it tells me it will take over 3 hours to render audio. So, I set it to do the task over night, but that didn't help because the render files were so huge -- 20 -30 gigs each, that they filled up my hard drive before the project finished rendering. I don't have a spare drive with enough space for these enormous render files, though if that's the only solution I may have to get one.
I feel like there must be a simple work around? Sure, there are a lot of audio tracks in this project, but...it's hardly unusual. I did see a thread about this, but the advice was to "resample the bit rates" in another software, but I don't even know what software I could use for this. I have hundreds of files... there must be a better way? Do I need to get a huge drive for these render files? I tried exporting an XML to FCP, but it did not work, probably because of the multicam sequences.
Thanks.

No idea if this will help with your problem, but there is a CS6 Issue/Bug MXF http://forums.adobe.com/thread/1074489
Also, mixing SD and HD means that something has to give... and if you want everything at SD resolution, you may want to look up "interpret footage" in the help file, to "force" the HD video into the SD screen size (note that I do not mix video types, so I really can't give detailed instructions)
Also, if you export the MXF it would need to be into an SD file, not just another HD file of a different type

Simple sequence, export media encoder launches,then nothing.

Simple sequence, export media encoder launches,then nothing. How can I trouble shoot this. I have no idea why this is failing. I have tried a number of options etc. I am using CS4 on vista.

Harm, I followed your advice. I am new to this forum and should have looked at the wiki about the 16 questions. Once I did I noticed that the first item was remove Beta software. I had beta software for Flash Builder and Flash Catalyst that had also installed (without me noticing) media encoder CS5.
Once I removed these Beta releases, the Media Encoder went back to CS4.
Thanks for your response.

The sequence does not show when exporting media from premiere

hi
i have the following setting for my sequence-
editing mode- main concept bluray
time base-25.00
preview file format -mpeg bd 1080 50i vbr 34 mbps
width 1920
height- 1080
maximum render quality
issue is when i export media the adobe media encoder does not show the sequence
and when i export in some other format- it only shows h.264 option and not h.264 bluray. as a consequence cannot write any bluray since all the option are progressive
do i need to reinstall something/anything
issue with mainconcept?
is there a tab where one can add presets in media encoder?
thanks

If you installed AME through the Creative Cloud, then this is a known issue which was fixed in an update released just a couple of days ago. To get this update, select Updates in the Help menu.
If you're not on Creative Cloud, then please specify which product or suite you installed that included AME, and also indicate whether it's activated or running in trial mode.

Export Media not working Mac CC 2014 8.1.0 (81) build

I have been using Premier Pro CC (2014) for months and it's been working fine until today. Today I opened an older project that was done in CC (not CC 2014) and CC (2014) was very unstable. I noticed there was an update so I updated it. Now It is VERY unstable and I when I hit Export Media nothing happens. No hang, no other dialog box nothing. It's like I never hit the button.
I have a deadline this morning with a client in 23 minutes. I have nothing to show. I can't even get it to export in any format. I even tried exporting an XML to FCP so I could show them something.
I will have to rebuild the entire thing in CC and remove this version all together if I can't find a solution.
I am running mavericks on a stable machine, until today.
Yes I know I should never update in the middle of a project but it was so unstable I figured I would give it a shot.
thanks
-david

I found a folder in Documents > Adobe but it mostly looks the same.
I am now going to try uninstalling Premier Pro CC (214) and then restart and install it again.
FYI - for my presentation to my client, a rough draft, I used ScreenFlow to record from the desktop of Premier so at least I had something to show.
thanks again
-david

Final Cut Pro X - Share - Export Media - H.264 - Audio is panned to the left?!

My video has a soundtrack that is a stereo .WAV that I can play in QuickTime with no problem.
I added the .WAV to my FCPX project, exported H.264 of the finished video, and when I play the resulting file in QuickTime, the audio is panned to the left. There is still some stereo separation but it's like the right channel has been turned down. Alternately playing the video and the original .WAV in QuickTime makes it extremely obvious, but it's actually noticeable (and very annoying) even without the comparison.
Does this happen to anyone who exports H.264 via the Share -> Export Media menu item, or is it something in my project? (I didn't do anything to the audio apart from dragging it onto the timeline - I tried deleting the audio and dragging the file back on again but it still ends up panned to the left in the output).

It was set to Surround and 48Khz. I set it to Stereo (and 44.1Khz for good measure, as that is the sample rate of my soundtrack) and then re-exported to H.264, and now the audo is perfectly centered.
So that's perfect, thanks.
Now the only thing wrong with FCPX is how it crashes every ten minutes or so!

Can't get video to show up when Export Media

Not sure what kind of noobie mistake I'm making, but when I try to Export a clip to video in Premiere Pro CS4, (via File>Export>Media>and then selecting flv or h264), I'm not getting any video output. The audio comes across fine, but the screen is blank in all of the players I've tried (Flash, Quicktime, Adobe Media Player). I've had both the audio and video layers selected when clicking File>Export>Media, and there was an eyeball in the video layer for visibility.
Not sure if this relates to the problem, but the 2nd display in my Premiere Program (not the Source Window but the ?Sequence window I guess) is black at rest. If I click play, I can see the video and hear audio, but as soon as I stop the play, that window goes back to black (as opposed to displaying the current frame the movie is on).
I've tried changing all the parameters I could think of, but none of that has fixed things. So any help would be appreciated.

Bill,
Thanks for the help.
Unfortunately it doesn't seem that simple. I had both the Audio and Video boxes checked for export, and had something selected in the Multiplexer tab as well (those values varied since I've tried exporting in a few different formats).
I'm going to close Premiere and just make a very simple project and see what happens with export.
Any other ideas on what I might be doing wrong?

Help me please about export file is .wmv

help me please about export file is .wmv from final cut pro
It have black side at right and left in clip when export finished
I have flip4mac program in my mac
How do I edit.

Let me help getting your question back to something we might understand.
- You are exporting your video AS .wmv
and
- when you export it, there are black bars left and right of the image.
How do you fix?
Ok - what was the format of the video prior to your exporting it? When you edited it in FCP, what were the sequence settings? That will help get the right settings for flip4mac.
CaptM

About exporting media

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