About installing bluetooth driver

I have installed the railink bluetooth driver from the hp site. The setup has been installed but i am unable to find the option of bluetooth in the change pc settings option. Also when i checked the device manager i found that railink bluetooth PCIe adapter is working properly on my laptop. At the same time i found that PCI device driver is not available on the system and i am unable to find PCI driver on internet for my laptop. Please suggest something.

Hi @amit3 ,
Welcome to the HP Forums!
It is a super place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you have installed the Bluetooth driver for your notebook but are unable to find Bluetooth options under PC settings.
When you checked Device Manager you are missing a PCI driver and have been unable to locate one.
When I checked the specifications for your notebook I see it came with FreeDos 2.0.
HP 15-r033tx Notebook PC Product Specifications
Did you install Windows 8.1 from a retail copy ?
Have you done all your Windows updates?
Here is a link to the recommended HP drivers for your notebook HP 15-r033tx Notebook PC.
If you choose the scan now options it will provide a list of the recommended software and drivers to install.
If after you have completed any software installation you still do not see your Bluetooth options you can try these steps..
Step 1. Go to device manager
Step 2. Right click on "Bluetooth Peripheral Device" that you want
Step 3. Select "Update Driver Software..."
Step 4. Choose "Browse my computer for driver software"
Step 5. Choose "Let me pick from a list of device drivers on my computer"
Step 6. Select "Ports (COM & LPT)"
Step 7. Select "Microsoft" at "Manufacturer" list
Step 8. Finally select "Standard Serial over Bluetooth link"
If you are still unable to pair with a Bluetooth device try the following:
Step 1. Search for "Change device" in the Windows 8 Start menu.
Step 2. Click on where it says Change device installation settings.
Step 3. Select the No, let me choose what to do option.
Step 4. Check the automatically get the device app option
Step 5. Click Save changes to save the settings you just chose
As well you can try this
Step 1: Go to RUN (Windows Logo + R) and type “services.msc” and Enter
Step 2: Now find “Bluetooth Support Service” and double click on it
Step 3: Now click on Log On Tab and Type in "Local Service" without quotes
Step 4. Click on “This Account”
Step 5: Now remove any passwords leave the password field blank
Step 6: Underneath the upper left title should be a hyperlink "Start" Click it
You can also check the Power Management tab and unchecked the box that says "Allow the computer to turn off this device to save power."
If the issue remains you may wish to contact Microsoft support for further assistance.
Microsoft Corporate Customer Service. 1 800 642 7676
Microsoft Contact Us
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hi ebogdanov,
Welcome to the HP forum, I hope you have and informative experience.
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Please have a look on this articles also:
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Hello and welcome,
The last post in a long thread on this topic links to a driver for the T500 among other machines. I haven't tried it myself.
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Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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