About learning CRM-Technical

Hi all,
I am new to CRM (I have experience on ABAP).
for my project needs I have to learn CRM technical.
Please suggest what are the SAP certificationa available (CRnnn).
Also suggest some useful websites (only for CRM technical).
Points will be rewarded for useful helps.
-B S B

Hi B S B,
Better option to get into CRM for ABAP er's is learn crm Middleware.If you are good in abap easy to learn middleware.
Go through the below url for further information on CRM certification.
https://websmp208.sap-ag.de/certification
<b>Allot Ponts If my post Helps!!!</b>
Regards,
Sathya Reddy.

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Need help for CRM Technical

Hi,
I am a ABAP guy and want to know about CRM Technical.
Is it make sense to learn CRM Technical for ABAP guys ?
If yes than share some documents name.
I will appreciate your help.
Thanks.

I would say that this depends on what you want to focus in the future of your career. If you want to be just programer, then you don't need to know the customization of CRM processes. If your company wants from you also this part, then you are pushed in to this. But in our company the programers are on one side and "proccess users" on the other. I would say it's more important for techncal guy to know a bit about abap, then the way around.
But if you want to look also to technical aspect, thene there is a lot documentation. Maybe the best way would be to start with one of SAP books about Basics of CRM or at sap.help.com (http://help.sap.com/content/documentation/sbs/docu_sbs_crm_design.htm) and then continue with building blocks also available in SAP.

CRM technical Guidelines

Hi All,
I am an Abbaper Planning to learn Crm technical .I have checked many threads but there is no proper information for Crm Technical details such as where to start and how to start Crm technical . I am very much confused with the Crm Technical details which has given in the threads . As an Abaper what should i learnn into CRM (Topics) and where can i get good material .? I am planning to move from general ABAP to Crm Abap or Crm Technical . Please give me list of topics , areas in Crm and material that will be very helpful to me.
Thanks in Advance,
Priya

Hi Priya,
I too knew to CRM technical .I used to work as ABAPer.
i want to share something which i know.
CRM techincal is nothing but the same thing what you do in R/3.the same reports,bdcs etc.
But here we do have CRM ic web client (tele sales application -web) .BSP(business server page) is used to develop this application.the other is POTAL application uses CRM as one of its back end systems.Then you need to WEB dynpro(abap or java).again other part of the techincal is CRM middleware.Middleware is a tool where it acts as the interface b/w CRM to many other application s like R/3,BW,Mobile applications etc.Middleware is part of the CRM .So whenever you want to access the data from R/3 you use middleware as an interface just like ALE idoc in R/3.same concept works here.Ther you would say IDOC here it is BDOC.the other application is ISA(internet sales applciation).this totally uses JAVA technology.and Here IPC ll come into the picture.Internet pricing config.it is a tool which ll be used to calcualte the price and discounts to any products where you want to sell them online like here it is ISA.
So Here the conclusion is So what what you like to go on ..
1. IC web client development using BSPs
2.Webdynpro for portal
3.Middleware consultant
4. ISA ,IPC developer
or total 4 ?
hope you got some idea on techical part of CRM.
Ganga reddy

CRM Technical Material or Notes

hiee all the SAP Techies i am an ABAP Developer & i want to learn CRM Technical, so please provide any Material or SAP 's Notes related to CRM Technical Course

CRM Webclient UI FAQ - Read this before answering or posting questions
Rg,
Harshit

CRM Technical Certification

I am an ABAP Consultant.I want to do CRM Technical Certification.Kindly tell me about the course content and the course material.I have no knowledge in CRM so i want to learn from the basics.

Thanks Its done

Scope of CRM technical when moving from ABAP/4

Hello Everybody,
Iam ABAP/4 certified consultant and currentky working in cross applications. Ima intersted in moving into CRM Technical. What would be the scope and job prospect of CRM Technical in India and Abroad as well.
As i dnt know anything about CRM would it be good move. Kindly suggest me.
Regards,
Vidya Roma

Hi Vidya,
I was in ABAP for about 2 yrs although I am not a certified ABAP Consultant but have good enough experience in it. I got the opportunity to work in CRM ABAP this Feb ans since then, it has been a great learning experience for me.
When you're switching from R/3 ABAP to CRM ABAP, one thing you must be knowing that its an Object Oriented Concept in CRM ABAP
You have to know (or learn it) about BAdI's. There are a lot of BAdI's than can and (probably) will be used for all kinds of business transactions, like service orders, activities, etc. It would be advisable to learn to programming model in CRM which involves several layers like the interaction layer for example.
There are some very useful reports: CRM_ORDER_READ.
Function modules: CMR_ORDER_MAINTAIN, CRM_ORDER_SAVE, CRM_ORDER_READ.
These are 'generic' FM which can be used for 'all' sorts of business transactions.
One more important thing to know is that most of the screens are composed of (enjoy) sap controls in which BDC programming won't do you no good. But this is not a disadvantage, since the FM above are actually all you need to have.
Main transaction code would be crmd_order (or crm_order, not quite sure). With this ONE transaction code you can process all business transactions in CRM. The screen can be customized in such a way that per business transaction, the screen will look different although you are still using the same transaction code.
And there really is a lot more than this, but you will find out eventually. It is a quite powerful module in terms of flexibility, customizing, post processing possibilities. Sounds all a bit abstract right now, but you will learn to love / like it (I hope).
And if you're asking about the future of this, let me tell you that SAP CRM Consultants have got the highest billing rate comapred with all other modules.
If any more questions, please get back anytime.
Thanks
Vishal

About Oracle CRM On Demand Integration package

Hi All,
We are using Staging Environment version of Oracle CRM On demand.
I find description about Oracle CRM On Demand Integration package which can creates a seamless front- and back-office user experience with prebuilt integrations between Oracle CRM On Demand and Oracle E-Business Suite, Siebel CRM, and JD Edwards EnterpriseOne.
Do we have to pay for this package, if do, how much?
I can't find any price information on oracle website.
Thanks!

Hi, Yes it is paid and has its own technical pre-requisites to deploy and use the same. I believe you may have to speak to your Oracle sales representative to get the pricing related info
-- Venky CRMIT

Opportunities in CRM Technical

Hi,
would like to know about opportunities in CRM Technical.
Regards,
Sandesh.

hi
good
i would suggest you go though the url
www.techtarget.com
thanks
mrutyun^

Learn CRM - Need Guidance

Hi Experts,
With a exposure to CRM system for 1.8 yrs as a Super-user, from where should i start learning CRM.
Need some proper guidance from you expert.
what are the important areas in CRM, from where to start?
How to proceed for getting into and learning SAP CRM.
i know about concepts of Business partner, Activity Management, Sales Cycles, BP relationships, BP cockpit, Customer Classifications. Maintaining Business partner Master data.
Kindly Guide.
Regards
Anurag

COMM_PRODUCT : Products
CRMC_T077D : customer account groups
CRMD_ORDERADM_H (for header) CRMD_ORDERADM_I (Item data)
CRMD_ORDERADM_H Business Transactions CRM
CRMD_ACTIVITY_H Activity
CRMD_OPPORT_H Opportunity
BUTOO : Customer details
BUT001 BP: General data II
BUT100 BP: Roles
BUT150 BP relationship: Attribute table (test
different
BUT_HIER_TREE Business Partner Group Hierarchy
CDBC_T_PRODUCTID Mapping: Product Id
CDBD_ORGMAN Business transaction - organizational unit -
set
COMC_PRODUCT General Product Settings
COMC_R3_FIELDS Assignment of R/3 material master fields to
CFOP
COMM_CATEGORY Category
COMM_CFGMAT Basic Data for Materials
COMM_HIERARCHY Category Hierarchy
COMP_TYPES Hierarchy Tool: Comparison Type Check
Table
CRMC_CPRICPROC Customer Pricing Procedures
SMOKVBEZ15 Assignment employees to positions
Hope it helps.
Regards,
Kaushal

BTE in SAP CRM technical

Hi Experts,
I am new to SAP CRM technical, and as per my knowledge just like AET and EEWB we could use BTE too for enhancing the data model.
I know and have used AET and EEWB, but not used BTE yet. I have an overview knowledge about BTE and its role in CRM, but I haven't used it practically.
Could any body please share some example on BTE practical implementation, so that I could follow the same to test and analyse. This would help me to implement BTE in solving real time problems faced by my clients.

Hi Anuj,
Certification is added advantage for any consultant working in SAP.
If you attempt for certification with SAP. your skill sets will be registered and you will get SAP USERID.
With that you can browse latest SAP Product releases and notes etc.... from SAP support portal.
There are two ways you can attempt for certification.
1) You need to go through from your current employeer.
2) You need to attend trainings from SAP.
Thanks,
Prabhanjan Reddy G

CRM Technical Help

Can anybody send me some material or notes on CRM Technical ( ABAP point of view). As I am a ABAP er and trying to learn CRM so i need some documents on CRM Technical like Enhancements (eg. Badi), Forms etc.
Thanks in advance.

Hello,
I close this Topic because the Documents requested are available via the Topic Links to CRM Documentation.
Regards
Gregor Wolf
SDN CRM Forum Moderator

Suggest me the best training institute for SAP CRM ABAP / CRM Technical

Dear all,
Kindly suggest me that, which training institute in India is providing training course specially on SAP CRM ABAP course.
I am happy if any SAP CRM Technical expert willing to train me directly. I have good functional experience on CRM module and planning to be trained on technical part.
Your recommendations will be highly appreciated.
best regards
Raghu ram

user12483593 wrote:
hi,
i am looking for good training institution in india to learn oracle dba
so pls can any one suggest me which institute providing the best training for this course
thank you in advanceThe best training is probably by Oracle University
Goto [http://www.oracle.com/education] - choose Product Courses, Database and Grids:
(eg [http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=14&p_org_id=1080544&lang=US])
In both cases ensure country selected on top right is India.
On the schedule choose courses with +100% Student Satisfaction+
It is hard, (though obviosly not impossible), for other institutions to better this standard of such courses.
If you are aspiring to Oracle DBA OCP be very sure the institute you are choosing satisifies the requirements for the Hands on Course, and do not take the institutes word for it but check.
It may well be that you are looking for institutions offering the WDP programme. This is a maximm of 6 hours/week over several weeks so IMHO is impractical if you do not live nearby. There appear to be comments that sometimes the training from these institutes doing the WDP course can be of very variable quality. Probably the only option here is to seek out the opinions of recent psat students you can trust.

CRM Technical & Functional

Friends,
I worked in ABAP and also more than 6 years i have spended in Java technology. Now as per the requirement i have to do the CRM. I dont know from where to start and what to start in CRM. Will you please help me out in this case. As my role definately would be technically more. So if you have any material regarding CRM Technical than pls. do send me at [email protected] also i would like to know the little bit about CRM Functional so pls. send me that too.
Thanks for your help.
Hitesh Shah

Hi Hitesh,
Try CR100. This is the basic course material for CRM. It will help you understand basics of functional CRM.
CRM will be braodly split into
1. Sales
2. Marketing
3. Service
I have sent you a brief overview of SAP CRM and the CRM Landscape. Please check your mail box.
Warm Regards
Sulakshana

CRM Technical (CookBook)

Friends,
I worked in ABAP and Java(For 7 years). Now i have to move to CRM technical side and i come to know that CRM CookBook is the best for that. I searched and found there are already many people asked about that and first i tried to catch those guys who has that pdf book of CRM. But i didnt get any reply from that. So once again i put the same subject here, if anyone has the pdf of CookBook will you forward it to [email protected]
Thanks for your help.
Hitesh

Hello everyone requesting the PC-UI Cookbook,
the actual CRM 5.0 Cookbook is available in the SAP Service Marketplace at:
<a href="http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000647974&">CRM Business Packages and PC UI</a>
The path is:
http://service.sap.com/instguides -> mySAP Business Suite Applications -> mySAP CRM -> mySAP CRM 2005 -> CRM Business Packages and PC UI.
Because of this availability I will close this topic.
Best regards
Gregor

CRM technical information

Hi
can any body help me out what exactly the CRM technical work contains.
and the topics that are in CRM, and please send the links related to learn the CRM technical. please give a brief description as iam not aware of this.
Thanks,

You need to learn how to enhance the web component and also BOL programming for working on CRM Web.
The functionality is similar to BSP programming in some sense.You also need to have good idea on classes,objects, methods and events.

About learning CRM-Technical

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