About MacBook Pro Warranty

Hi guys,
I just have two quick questions about MacBook Pro,
First, how to identify a refurbished apple product? For example, if i am going to buy a MacBook from eBay, how do i know if it is not a refurbished laptop, is there a code which can be checked or something else?
second, what are the necessary documents for Apple Warranty if i am not in the country where i bought the product?
Thanks!!!

The warranty is good worldwide and is tied to the machine's serial number, not to anything else. If your MBP's serial number identifies it in Apple's records as a machine that was sold for the first time +or factory refurbished and sold again+ within the past year, it will be covered anywhere.
Any Mac that has been refurbished by Apple is sold with the same warranty as a brand new computer, so you should have no qualms at all about buying a refurb. The warranty-coverage status of any Mac can be determined immediately by entering its serial number into the box on this page:
https://selfsolve.apple.com/GetWarranty.do

Similar Messages

About Macbook pro Model Number

I want to ask about Macbook Pro Model # : ME294AE/A,that support Arabic language , Do (Apple in US) sell it ?, and if not,
Do Model# ME294LL/A support Arabic language ?

Apple US only sells computers with the "LL/A" suffix. What do you mean by "support"? With the proper font installed, you can type and download documents in the Arabic language.

Can't find my Macbook Pro warranty information

Hi,
I am try hundred times to check my Macbook Pro warranty status over the Online Service Assistant page. It always feed back me a message "We're sorry, the number you have provided cannot be found in our records. Please verify the number and try again, or contact us." My Macbook Pro model is "MacBookPro5.1" (Unibody) and should be produce at around Dec. 2008 ( I use coconutIdentityCard to get the info). My MBP is purchase over internet in Taiwan. And I had do check the SN with local Apple online call this machine isn't have any stolen record. So I pay the cash and get my love - MBP back. For me the applecare is a must have service. But when I call the online apple store like to make order to extend my warranty. The guys told me sorry can't find my SN over the system. The lady is very kindly and patient try to help me solve my problem but not get lucky.
Is any one have same issue like me? I am sure the unibody machine should be still under warranty. I like to pay the fee for applecare to get best service for my MBP. I post here because this is a US model machine (MB471LL/A come with US keyboard). The local service center isn't me. They do they best ( the lady ). Please guide me what can we do to get my MBP can purchase applecare to extend the warranty.
Thanks!
Oscar

Welcome to Apple Discussions!
You can purchase AppleCare anywhere as long as the enrollment code is provided in the box and it is for your designated Mac model, and the machine is less than a year from its purchase date.
Then go to http://www.apple.com/register/ to register your enrollment.
If you already purchased AppleCare, and the online search can't find it, there is still a chance the enrollment may be recorded at AppleCare's Apple offices somewhere. Don't hesitate to call AppleCare:
(886) 0800-095-988
to see if it might just be a glitch in their online search.

Macbook Pro Warranty Void and Beeping 3 times/freezing

Hey guys,
I have a Macbook Pro and it recnetly started beeping three times intermittenly when I started it up and freexzing at the same time.
Sometimes it would work and then after a while of use it would freeze and beep but in the end it became more frequent and the laptop wasn't able to be used on a consistent basis.
I found that if I kept it still it would work for longer.
I have read that three beeps generally refers to a ram issue. I'm not too great with computeres so I wouldn't know if that was the reason why my laptop was doing it or not.
Anyway, I knew that I still had the basic one year warranty on it that comes with purchase so I rang apple and they told me to take it to a store called 'Next Byte'. So I did and after about 2 weeks I got a phone call today telling me that to fix it it is going to cost me $1800. In between his actual laughter at me he told me that logic board needs replacing. Yes, you read that right, he was actually laughing at me, like he thought it was funny. He also wen't on to tell me that I may as well just buy a new one. Well excuse me, and who are you?
Apparently there is visiable cosmetic damage. I know that this voids the apple warranty but I just think it is unfair.
Is there anyway that apple can prove that I caused the damage? I am not going to say that it is 100% conditon, I'm sure there are some bumps and scratches on it, but I truly don't think I have caused this issue. Is there anyway I can talk to someoene at apple who might be able to see if this was my doing?
And you know what else confused me, he told me the price to fix both the cosmetic damage and the hardware damage. But when I ask him how much it would be just to fix the hardward damgage he gave me a quote of $1100, so if he can tell me that he can just fix the hardware damadge that must me that the present so called "dents" on the laptop won't effect the new logic board, so how can they possibly be sure reason as to what has caused the issue with my laptop now? This is really frustraiting and I can't believe that I haven't even had my laptop a year and I have to pay the price of a whole other laptop to fix it.
Please help!

Take it to Apple and ask them. They are the only ones that can tell you.
Three beeps usually indicates bad RAM.
Allan

MacBook Pro Warranty

So recently my MacBook Pro had problems with overheating and dead pixels on the display. However, when I first got my MacBook and got the warranty, the store representatives told me that if anything were to happen to the MacBook and it was an internal problem, they would give me a new MacBook Pro (latest model) no questions asked. So I got a call saying a product exchange was necessary and when I went to the store, instead of giving me the latest MacBook Pro, they took my old one and gave me that money back on a gift card. The only reason why I'm not content is because I was promised a new MacBook Pro if anything internal occurred and on top of that the new Pros cost about 250 dollars more now before tax. Furthermore my warranty was not rewarded despite not being finished. Any opinions or help would be appreciated.

Yea that model is actually one of the older ones. The one which is currently 1349 on the website contains s typical hard drive vs the flash storage that was in my MacBook Pro that bestbuy took. This is the model that's more comparable. http://www.bestbuy.ca/en-CA/product/apple-apple-macbook-pro-13-dual-core-intel-core-i5-2-7ghz-laptop-with-retina-display-english-mf839ll-a/10360522.aspx?path=8522414ca68c6cb02b0614ec275cb43fen02

Basic questions about macbook pro + external monitor

Hi,
I have some very basic questions about using a Macbook Pro + external display. I don't actually have them but need to know how things works.
So, here they are:
1) Can I use the external display as the main display?
2) Will the external display run with its resolution or with that of the mbook pro?
3) Somewhere I read that you cannot keep the macbook pro open and get the full resolution of the external display. Is that true ?
4) Is it dangerous to keep the mbook closed while using the external display?
5) Does the usage of the external display impact on mbook performance?
I know...a lot of questions , but would be nice if someone could help me.
Thanks.

Hi - I am presently using an external display.
To answer your questions in sequence:
1. Yes you can use the external display as your main display. The way to enable that mode is to put your MacBook Pro to sleep, attach the external display. Wake up your MBPro with the lid closed and you will see the external display as you main display. You can alternatively set the external to "Mirror" your notebook by using preferences/display.
2. The external display will run at its resolution although you can adjust and calibrate it using Preferences/Display.
3. Not true. You get max resolution on both displays. Of course you may have to tweak as mentioned above.
4. Not at all. I use this mode all the time. Just make sure you initially set up as mentioned above and your LCD on the MBPro will stay off.
5. I have not seen any performance degradation whatsoever.
Hope this helps.

About Macbook Pro 13'' (Mid2012) screen?

Hello!
Today I found out that my Macbook Pro 13'' (Mid2012) display is little bit curved from center to sides. I thougt it should be straight?
Thank You!

If it is less than 12 months old, take it back. It's under warranty.

Things to know about Macbook Pro???

Hey Everyone,
Recently I decided to switch from pc and purchased a Macbook Pro 15in. I can say I've enjoyed the experience so far with the MBP but find myself online daily trying to find out what all I should know about maintaining and operating the mac. It has 4gb of Ram and is running on Lion, besides upgrading my ram what can I do to keep my laptop running quick and smoothly. Also what advice do you guys have on physically cleaning the macbook, oh and one more, what cool things should I know about my new MBP?????!!!!

Also what advice do you guys have on physically cleaning the macbook, oh and one more, what cool things should I know about my new MBP?????!!!!
Read the user manual that came with your computer and read the os Help menu.
Mac 101: Get Started Using A Mac
is running on Lion, besides upgrading my ram what can I do to keep my laptop running quick and smoothly.
Ask in the Lion forum area - Mac OS X v10.7 Lion

About macbook pro mid 2012 ssd or sshd problem

hi i have macbook pro mid 2012 computer.
i have problem about sad upgrade. and i tried mac os mountain lion and yosemite x
i uninstall normal hdd and i bought new 3 different brand ssd.
Kingston SSd now 120 GB
Samsung Evo 840 250gb
Sandisk X210 256 Gb
when i open i making cmd r then i making internet recovery.
my normal harddisk is making internet recovery and speed is very clearly, everything is normal.
but when i installed one of them ssd drive, its working very slow than my normal hard drive.
however, iam working with external hard drive box with include my ssd drive, its working normal and i can boot and i can using, everything is normal again.
as a result, except my macbook old hard drive from sata port and when i used with external harddrive box with my ssd drives everything is ok.
but ssd drive not working properly in data port cable.

sorry not data, sata
and not sad, ssd

A few questions about Macbook Pro 13inch batteries.

Hey, my Macbook Pro just arrived today, and I was wondering about general battery care:
Is it okay to leave it plugged in while using it?
How come there's a longer power cord and a shorter one? Is it just for convenience?
How long does a Macbook usually take to charge to 100%?
Is it okay to leave it plugged in all night?
Sorry if I sound stupid, but I'm not very tech-savvy. Thanks for any help!
xx

Yes, you can leave it plugged in. Once in a while however, you have to use it under it's own power, at least till it reaches 80% to keep your battery in optimal condition.
As for the power cord, you answered that one yourself " for convenience "
How long does it take long to charge all depends on how low the battery was when you charged it.
Yes, it's ok to leave your Macbook plugged in all night. Just make sure you use it under it's own power once in a while. You don't have to fully discharge it which might do more harm than good.

Questions about MacBook pro as a civil engineering student.

Into my final year of Civil Engineering. I will be using softwares like AUTOCAD, PRIMAVERA, etc.. Ive decided to go for a 15" model. I'm confused to go for with or without retina display. With retina offers low storage and 512GB SSD is out of my budget. which one will be the best for me? MacBook Pro normal or MacBook Pro with retina display 256GB flash storage.

Welcome to Apple Support Communities
To be fair, the MacBook Pro with Retina display is for people who needs extreme portability, and I don't recommend it to anyone. All its parts are soldered, and you can't modify anything without voiding the warranty, and repairs are more expensive than with any other portable Mac. Also, battery replacements are more expensive, and it's a Mac with less lifetime because of this.
Go for the non-Retina MacBook Pro, which contains similar hardware but without HDMI port (you have to use a Mini DisplayPort to HDMI adapter), without SSD (but a 750 GB HDD) and it's customizable (you can add RAM and modify the hard drive without voiding the warranty). Also, repairs are cheaper, and you will only note the difference with a MacBook Pro with Retina display in read and write tasks

Questions about MacBook Pro 13"

Hello,
Im thinking of buying a Macbook Pro for school. Im doing some kind of Graphic Design education and I use a lot of photoshop and adobe programs.
Now I have two questions regarding to this.
What are the advantages of using a Macbook Pro for creative software like Photoshop and programming (like coding a website with html/css/js), over a windows 8 laptop?
I just dont have the money for a 15 inch macbook pro, but will the MacBook pro 13 inch i5 4GB will be fast enough for adobe CS6 and will the screen also be, do-able? Its rather small of coure. But at home I got a LG 27" monitor, which I can connect my laptop to. So 13 inch will only be for at school. Mostly I design behind my 27 inch monitor.
Thanks,
~Mark

No real difference. Both can run Photoshop just as well. It really depends on the amount of RAM installed, the speed of the hard drive and CPU along with the graphics processor.
Then why do so many people use MacBooks? Especialy in the creative industries?
With the Mac you will need a Thunderbolt/Mini Displayport to whatever type of connection your 27" screen has. DVI or HDMI. These adapters cost arount $30 each.
You will also need to factor in the Applecare extended warranty which extends the standard one year hardware warranty to 3 years of coverage, adding 2 years. Without it if that Mac fails after the first year it is very expensive to fix a Mac computer.
How can I be sure a macbook 13 inch can be connected correct and well to my LG 27 inch monitor. My LG is 16:9 by the way. I read some non-apple monitors have compatibility problems
I would highly recommend checking out apple certified refurbished MB Pro's:
Unfortunally thats not available in my country (the Netherlands).
4 GB of memory will not be enough for CS6 regardless of the processor. My advice would be to go with the MB Pro and upgrade to 16 GB memory. Memory acts as a bottleneck for processing speed. The more memory you have, the more power you will be able to get out of your processor. From personal experience, I can tell you running a late 2011 MB pro (i7 2.2 GHz quad core processor), CS5 was crashing with even 8 GB memory. Since upgrading to 16 GB, it has run amazingly well.
I have a friend with 4GB, a dual core CPU and the HD3000 GPU, he runs Adobe CS6 just well. How is this possible there are so many differnt opinions on this matter?
Thanks for all the reply's btw.

About MacBook Pro MD101HN/A

Hi guys,
I'm from India and was about to buy my first Macbook. The model which I'm buying is MacBook Pro MD101HN/A. I just wanted to know if this is the latest model for non-retina 13" Macbook Pro or are there any other models (besides the Core i7 one).
I know that Apple will rewamp the Macbook Pro series at WWDC conference on 10th June, but I guess the new model will still be very costly (while I'm getting a good discount currently on MD101HN/A model). The main reason actually that I'm buying it is because of the discount.
I'm a college grad. and will mostly use this mac for projects/assignments and web browing mostly. I rarely use photoshop or other such softwares. So will the 2.5Ghz Core i5 processor suffice my need?

Satya10123 wrote:
I know that Apple will rewamp the Macbook Pro series at WWDC conference on 10th June,
I'm a college grad. and will mostly use this mac for projects/assignments and web browing mostly. I rarely use photoshop or other such softwares. So will the 2.5Ghz Core i5 processor suffice my need?
There is no guarantee Apple will revamp anything at the WWDC.
Yes, the 2.5Ghz will certainly meet your needs.

Newbie questions about Macbook Pros at work...

Hello all! Our new CTO has decided he wanted a MacBook Pro in our predominant Windows desktop environment. While we do have several Macs in use, primarily in our development departments, I believe this is a sign of the times and I expect more Macs to come through the doors as time passes. It is for this reason as an IT admin that I'm trying to begin standardizing what I can on the Macs. Our Windows desktop is tightly locked down where users do not have admin rights on their systems and all systems are centrally managed through our desktop management solution. About 15 years ago, I supported Macs in the workplace, but boy have times changed! I'm struggling to figure out how Macs should work in our environment. Is it possible to have corporate-owned Macs that are locked down and centrally managed? Should I be considering the Apple Deployment and Device Enrollment Programs as a starting point? My primary goal is to not have users using their personal Apple IDs on the devices. Is this possible and is this the right way to go for business applications? Thank you for any information you can give to me. This will be an ongoing learning curve for me. If there are some good training sites out there, I'd appreciate your opinions there too!

Is it possible to have corporate-owned Macs that are locked down and centrally managed?
Yes. Your research should be directed toward OS X Server, Open Directory, Profile Manager, and the Volume Purchasing Program.

I have a question about Macbook Pro system preferences...

When I first got my Macbook Pro, I thought it was cool to have my computer "talk" to me when I had notifications. For example, when I have an update available, it will say, "Stephen, updates are available." Or when my battery is low, it will say, "Stephen, you are now running on reserve battery power." I cannot figure out how to turn this feature off. Can anyone help me out?

Found it!

About MacBook Pro Warranty

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