About pi message delivery error deal

Hi Exports:
i have a project developed with pi , the solution is Sqlserver ->pi->R/3, but customer have a requirement , if pi can not delivery the message to r/3 on time, the message must delivery to the customer's mail, does pi can do this function, if it's possible , how to do?
best regards

Hi Kevin ,
For your above requriments ie if pi can not delivery the message to r/3 on time, the message must delivery to the customer's mail ?
For this kind of Requirements i think PI Provides "Alerts " .
we use Alert, in order to inform the System to take proper action in case if any Error occurs during Message Processing . we are creating this Errros inside the RWB using the Tcode ALRTCATDEF
Below are the details regarding How to conifure the Alerts in PI ..........
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
Hope this may have help you ..............!
Regards,
Aziz khan.

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First pic: shows "before"
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About pi message delivery error deal

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