About Plug ins....

Hi!
I desperately need your help here.
I've oredered a comcast internet modem, and tried to install the program.
However, whenever I inserted a cd-rom, the message below poped up.
The page “Welcome to Comcast High-Speed Internet!” has content of MIME type “application/smartaccess-plugin”. Because you don’t have a plug-in installed for this MIME type, this content can’t be displayed.
What am I supposed to do?

Hello ujean:
I suggest you contact Comcast technical support people. I suspect they can quickly guide you in the steps you need to take to install the hardware. I had a similar problem with a DSL router and found the communications company (AT&T) was very good in providing help.
Barry

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