About program replacement switching on/off button from apple

Helo i am a iphone 5 user from Indonesia and my iphone warranty is expired when this announcement was posted on the website
I have a problem with my on/off button and i have already submitted the form for eligibility for the program and it said that
"The iPhone 5 serial number you entered is eligible for this program"
I contacted all the provider that participated in this program in Indonesia and they said they cant replace my iphone
What should i do ?
where can i contact people that know about this program ?
Can i talk to the customer service iphone nearby Indonesia ? because Indonesia dont have one
Thanks for helping

This is what I found on the Indonesian Apple support site about the button repair program:
https://ssl.apple.com/id/support/iphone5-sleepwakebutton/
As I cannot understand Indonesian, I have no idea who is responsible for providing service in that country. Read and follow the instructions. Beyond that, there is not much more we can do here.

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