About the dead pixel and the warrant without the sales receipt
My warrant will still valid until June 29, 2013. I found a dead pixel several weeks ago, but I did not deal with. I recently found out I may can use the Apple care to repair it. However, I cannot find my sales receipt. So what should I do now? Can I still repair the screen free. Thank you very much.
Your sales receipt is needed for Apple's 1-year limited warranty and AppleCare Protection Plan validation, so be sure to keep it in a safe place. Apple's 1-year limited warranty is the same whether or not you register.
Taken from the apple support website.
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IPhones 3GS dead pixel and bad sound quality
As i was going through some photos i notice a small white dot then looking closer to the screen i recently notice about 4 dead pixels and also when playing music through headphones the sound quality is not clear. I tested my iphone and a ipod touch with the same song and the results were the ipod touch had better sound than my phone. Can apple fix this?? Thanks
As for dead pixels, Apple considers a small number as unavoidable with LCD displays and covers only a "high number" under the warranty. Apple would have to inspect the phone and determine if it's a covered defect. Make an appointment with an Apple Store Genius Bar.
http://support.apple.com/kb/HT1721 -
Hi, my refurbished rMBP 15" has a stuck (white) pixel and is still under the 1 year limited warranty, can/will Apple repair it if I go to an Apple Store?
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Temporary fix:
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Running Mac OS X 10.10Hello etienne255,
After reviewing your post, I have located an article that can help with questions concerning pixel anomalies:
About LCD display pixel anomalies for Apple products released before 2010 - Apple Support
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Thank you for contributing to Apple Support Communities.
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Hi ?okay barley got this from USPS but it's in used ,somebody already own this ibook G4 ,I only use it for 1 min on this OS X and then when I try to go any file I have to type in a password ,but I don't know the password ?do you how to restore everything and restart everything ,without the password?
The seller should have included a bootable OS X system DVD that would work in that computer; preferrably one that matches the OS X installed in the computer when you got it. Have you contacted the seller?
If you can find the serial number and any other model identifier of the iBook portable, you could probably get a Replacement OS X Tiger 10.4 system DVD from Apple for about $20; a white-label disc that should work in an old iBook G4. This should not be an original install-restore disc specific to the iBook, but there may be one available. (Originals shipped with a Mac were gray color and say the computer name, and those discs have a part number related to the Mac models build year, etc they shipped with.) A 'replacement' white disc should work with more than one specific series of Mac that could support the OS X.
As these computers get older and farther away from the date of manufacture, replacement discs or copies of original software kits, no longer made, are harder to come by. However the white label 'replacement' from AppleCare, may be the ticket, if you can order one and if they still have them. And, if it works.
With a system disc, you can erase and install (or secure erase, reformat, & install, then update) a system on the hard disk drive. By doing the secure erase, the Disk Utility will write a pass of zeros over the old content and that can help clear up old issues in a questionable used computer's hard disk drive, but you'd need an OS X install disc. You can call AppleCare or Apple Sales Support (not the main store or main online pages, its not a regular item) and if you are lucky, you may talk to someone who knows these exist. A few ASC discussion threads have mentioned these, and people who bought them posted pictures of the actual discs.
There are some ways to attempt to reset an admin password, usually with the install disc for OS X; but another way using Single-user mode or command-line Terminal, to go into unix and change settings at a level beneath the graphic user interface.
•TidBits: Five Ways to Reset a Lost Admin Password
https://tidbits.com/article/14437
+see comments post link, for Carlos single-user idea
https://tidbits.com/article/14437#comments_22009
not recommended for casual use without knowledge
•With an OS X disc, how to reset lost passwords:
http://support.apple.com/kb/ht1274
You'll have to search and reword for other online ideas.
If you bought the iBook from an auction, suggest they
should include the disc, since it implies a license to
have the system software installed. It is the proof.
The replacement OS X install disc for Tiger or Leopard
(depending on the computer, what it may use best) are
ideas, so ask AppleCare about them. If you can, get
both, so you may have one that does the job.
PS: If someone set an Open Firmware password, that
is another matter to access the locked computer. At a
level of security higher than Admin, near impossible.
Almost as bad as encrypting the hard drive.
Good luck & happy computing! -
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http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
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hello, my friend's i pad locked and need the apple id and password to unlock the setup and open the i pad but he don't remember any one of them nor his email and security questions the serial number of tha i pad is DYT*******PH and the part number is MC979ZP/A what can we do about that please solution?
<Edited by Host>Your friend will have to remember or find his account id and password, without them he won't be able to re-activate the iPad.
Does he have any of the account's downloads in his computer's iTunes library : Recovering a forgotten iTunes Store account name.
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If he can find the account id he can then get its password reset via http://iforgot.apple.com
(As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove the serial number from your post.) -
My old PC with my Itunes library died. I have attempted to authorize it's replacement but the store tells me I have reached my limit of five. I don't recall doing this so my guess is that and old dead Ipod as well as old dead PC's could be deauthorized ONLY and I would be good. As I read the Itunes store options it appears I can only deauthorize all five. I am afraid I will loose all my library; I'm not shure I have an up to date backup with Itunes I am reluctant to take that step.
I can take the hard drive out of the dead computer and fix so that I can restore from an up to date library. I have never done this before and am scared I might erase my best option. I also have a major portion of my library on a NANO which replaced the dead IPOD which maybe can be used to restore the replacement PC.
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My Ipad shows cloud icons along whith what appears to be my library.
Given this info, what is my best option to restore my complete former Itunes library to my PC.
Thank
DRC16Many thanks lllaass,
The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
Cheers
http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg -
My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this?
Hey Dr kris,
Thanks for the question, and welcome to Apple Support Communities.
I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
Apple - Support - iPhone - Join a network Assistant
http://www.apple.com/support/iphone/assistant/wifi/
For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks,
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