About the gift card balance after purchasing an item

My apple gift card balance remain the same after I purchase an iPhone.
I want to buy an iPod now, using my gift card and a debit card.
But I can not use it without minus the money used by the iPhone!
Help me!

iTunes gift cards can't be used to purchase hardware (iPhones, iPods, etc), they can only be used to buy content from the iTunes store (music, films, tv shows, audiobooks), the ibookstore, app store and Mac app store.

Similar Messages

  • HT5035 When you have a positive gift card credit balance, are purchases automatically charged to the gift card balance rather than your credit card?

    When you have a positive gift card balance, are purchases charged to the gift card first until the balance is exhausted before your credit card is charged?

    Yes, your account's balance should be used first before any charges are applied to your credit card.

  • ITunes won't use my gift card balance to purchase apps.

    I have a $12 balance from a $15 gift card and twice I've tried to buy an app & it won't deduct from the gift card balance. What do I need to do? Is it just certain apps (Wipeout & Plants vs Zombies)?

    Thanks, Dah veed.  I'm more concerned that it's not taking the balance...which it still isn't happening.  There are select apps it will take from the gift card balance and then others it won't.  There is a $7.04 balance...and then she bought appls & songs and it was all charged to my account. 
    I think I'm going to have to reach out to Apple.

  • HT201359 I have over $25 left in i-tunes gift cards balance yet the store keeps trying to bill a credit card. Why is it not accessing the gift card balance?

    I have over $25 left in my i-tunes account from i-tunes gift cards. However the system keeps trying to bill a credit card rather than accessing the gift card balance first.  Anyone have a similar problem or have some advice?

    Either you're trying to gift content, or the iTunes Store servers are checking the validity of your account, or there's a problem on Apple's end.
    (98232)

  • HT5035 Redeemed $10 gift card. Then gifted $14.99 album to a friend and it charged my credit card the total and did not use the gift card balance!

    The gift card was supposed to be charged first, then the 4.99 to my credit card. Now I have an unused $10 gift card, which I wanted to get rid of, and got charged $14.99. I want my money back and I want the gift card used instead.

    It's not supposed to. Gifts will always be charged to the credit card; the gift card money is for your use and nobody else's. This includes the purchase of gift cards and certificates, and money used for an iTunes allowance.
    (68007)

  • About the gift card

    I'm from mexico and i got an app card of 300 mexican pesos so i want to buy an audiobook from itunes of united states and i was wondering if i can buy it with my mexican gift card

    Unfortunately No...
    You can only purchase from the iTunes Store in your country of Residence with a valid Billing Address...

  • HT1689 Where did my gift card balance go after a credit card purchase

    I had a gift card balance on my account and I didn't want to use it so I put in my credit card. Now the gift card balance is gone. Can I recover it?  I no longer have the card.

    Goforit123 wrote:
    ... Now the gift card balance is gone. ...
    Are you sure that the Purchase did not use a combination of the Gift Card balance and the Credit Card...
    Check your Credit Card Statement to check that...
    OR...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have a gift card balance of 25.78 and when I have purchased a song and an app it is charging my credit card. WHY???

    I have two ipad2s and two iPhone 4s on the same iTune account. I have a gift card balance of $25.78. I have purchased a song on one iPad and an app on a different iPad using the same iTunes account. Both times I have been charged the amount to my credit card and my "credit" balance or redeemable balance has not decreased. Why is this happening?  Why won't it take it out of the gift card balance?  Please help if you can. This is frustrating. I didn't think I had to do anything special once I "redeemed" the card and put them in the account to use. At first it was deducting the amount from the credited amount when I was initially buying songs. Now it's not. It's so frustrating!

    Read here... https://discussions.apple.com/thread/5979741
    Also See if this post, by mountaingoatgirl, can assist you...
    https://discussions.apple.com/message/24303054

  • How do i use my gift card balance to pay for a purchase?

    I redeemed my gift card and it shows the balance by my name in the top right hand corner but when I select a song to purchase, it wants me to enter my security code on my credit card instead of using the gift card balance.

    This is how itunes verifies your account.

  • *SD:Payment Cards: Use of Payment Gift card for a purchase on Sales Order*

    I have to implement the use of GIft card on the SAP Sales Order. The scenario is listed below.
    1.Customer Calls the Call center and want to use the Gift Card issued for Purchases which he/she is making.
    2.The asscoiate should be able to enter Gift card Number in the Credit card field of the SAales Order and should be able
    to Process the transaction.
    3.The authunticity of Gift Card will be checked by the thirdparty Provider ( Like Moneris, Paymetric,etc).
    Can this Gift card scenario can be implemented in SAP on Sales Order?.
    During the phase of the Saving the order, the Card Funds checking and final purchase need to be completed.
    My Questions are:
    1.Can this scenario be Implemented on SAP Sales Order.
    2.Can we use the current card type and Credit card fields on the Sales order.
    3.Can we write the new function Modules to achive this.What Function Modules can be used as basis for this devlopment
    4.This scenario is just like a Debit card Transaction( where the Gift Card has certain amount of money on it and when used, the money will be debited from Gift card and transaction is processed).
    5.How the settlement is done in this case, will after the Sales order is successfully used this Gift Card, will we need to generate  invoice for our account purposes and send the settlemnt file to the thirdparty proviedrs(Moneris,Paymetric ).
    6.Did SAP implemented this any where?.
    I have full idea of Credit card, but not sure if we can implement this for Gift Card use on sales Order.
    Any help is Greatly appreciated and rewarded with many points.
    Regards,
    Raj
    Edited by: RAJENDAR REDDY on Jul 24, 2009 10:04 AM

    Hi Raj,
    You can process gift cards just like debit cards. You will still have to create billing for it for settlement process.
    If your gateway is Moneris, you will still need a middleware such as Paymetric solution to connect to Moneris. My team work with Paymetric to help clients implementing credit card and gift card solutions. We have implemented several gift card solutions though each project has a slightly different solution due to the difference in business requirements.
    Hope this helps,
    Noriko

  • HT5035 can i pls see my apple i tune card purchase history? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $ has gone from last

    can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.

    You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases

  • When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

    Hi Angela1313,
    I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
    iTunes Gift balances
    http://support.apple.com/kb/ht5035
    Learn more
    Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT204088 We entered an app store gift card # onto our ipod. How do I know if the purchases are getting charged to the gift card vs. my credit card? Also how do I found out what the balance left on the gift card is?

    How do I know if the app purchases are being taken from the app gift card vs. my credit card?
    And how can I see the balance remaining on the gift card?

    If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
    As long as you are buying content for yourself then purchases should be deducted from your balance - if you are gifting content then that can only be done from a credit card.
    How purchases are billed : http://support.apple.com/kb/HT5582

  • How do I see the balance left on the gift card I've been purchasing with?

    How do I see the balance left on the gift card I've been purchasing with?

    Obce a crd has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). If your account's balance is zero then it might not show.

  • I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead.  Why? (I don't live in Canada)

    I purchased an app last night but instead of deducxting the credit from my itunes gift card balance, it charged my credit card instead.  Why? (I don't live in Canada)

    I've seen this question a dozen times, and nearly every time, the first person to answer assumes it was a gifted purchase. Weird.
    Same problem here. Books are going to credit card despite sufficient balance on iTunes credit. Seems to be a common problem.

Maybe you are looking for

  • ITunes could not connect to the iTunes Store "Error Message"

    I recently added iTunes 7.6 to my Windows XP operating system at the same time when I added an *Ion USB Turntable (TTUSB).* I currently have the 80G iPod with the larger video screen. I added in the supplied software of the EZ Vinyl Converter. The so

  • Syncing with iTunes library [2 devices, l library]

    Both my husband and I sync his and my iPads with my iTunes library and they have different names and separate backup names etc. But a few weeks ago I changed out the harddrive in the computer and now the iTunes Library is [ostensibly] a different one

  • Safari "Failed to open page" errors

    What would cause Safari to suddenly start getting "Failed to open page" errors from I web-site I was successfully browsing 2 minutes ago? I was browsing REI.com; viewed several different pages, then tried to go to a different REi.com page and all of

  • Font Families in Final Cut Pro not recognized

    I was curious if there was a way to allow entire font families to appear in the text tool in Final Cut. Currently only the name of the family shows up and when it is seleced Final Cut seems to arbitrarily choose one of the fonts from the family to di

  • Calling SOAP Web Service in dynpro?

    Hello, I have configured the XI to exchange data from an external soap and exposed its web service through wsdl file. Now I want to call the service in my model for dynpro application but when I define the adaptive web service model it gives me error