About This Mac doesn't display system serial number!

Hello. I've had this for a couple of months now and it wasn't up to now that it really started worrying me.
Just a month after I bought my MacBook, I had to send it in for repairs (logic board fried... in one month!) and after I received it, I noticed something strange. When I open  > About This Mac and look for my serial number... it just... doesn't show any. It shows either SystemSerumb or SystemSerialNumb. Why? How? What?
How can I write down my computer's serial number as it's supposed to be written? I know the number: I have it on the laptop's box and "under" the battery, so I won't write it wrong...
Help!

There is no need to be concerned as software does not ask for serial numbers.
Software may look at existing hardware as CPU type or RAM or Disk space as well as OS version, previous installation, possible registration, but not the serial number.
Technically, a serial number is more a software designation of the hardware, not hardware itself.
Message was edited by: roam

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