About This Mac is showing wrong Storage information

When I look to see how much my App, Movies, Photos, Autos, and Backups the GB being listed is wrong. I have a 120 GB hard drive. My Apps are claiming to be 130.43 gb, Movies at 22.13 gb, Photos 18.48 gb, Audio 1.17 gb, Backups 217.9 mb. It states that I have 47.73 gb of 120.1 gb available. Is there a quick fix for this, or will Apple need to create a fix?

I believe my storage 'graph' is also wrong. Looking at the bar, it would appear that I have very little storage space left, however, I do have 116GB (out of 170GB) free. Also, my Apps do not take up 118GB. The math does not add up and I do not understand the graph appearing that I am max'ing out.
What is going on?

Similar Messages

When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?

When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?

What kind of use do you make of your MBP? A lot of photo or video? If so, you may be storing a lot of large files. Look at Finder and see what the file system looks like. Do you have large libraries of data files associated with applications?
You may want to think about an external hard drive to use for backups and data storage, you can point applications to the external drive as the default storage location.
A good source of external drives at a reasonable price is the Mac specialist, OWC, http://www.macsales.com
I bought their Mercury Elite Pro 2 TB dirve last September and set it up to use part for Time Machine backup and part for other work space. Setup with Disk utility into two partitions is very quick and easy. Just remember to format as Extended Journaled with GUID partition table. Setting the partition sizes is by using a braphical image on screen in DU so it is like falling off a log, so easy.

Mac shows wrong storage information

Hi,
My macbook shows incorrect storage information, which is inconsistent with the available storage space.
The storage maps shows that:
App 119G with 179G free from 250 G
Which does not added up correctly.
I have tried to use disk repair in recovery mode but the storage is still wrong.
I'm using 10.10.1 OS X yosemite on my macbook
I do not use time machine.
Is there any way to solve this issue?
Thank you.

Hi joannnnnnnn,
If you are using a MacBook Pro or MacBook Air with a solid state drive (SSD), you may notice some discrepancies in the available, used, and total storage reporting. If this is the case, you may find the following article helpful:
Mac notebooks: Mac OS X and Solid State Drive manufacturers report drive capacity differently - Apple Support
Regards,
- Brenden

Mac shows wrong storage information and 'desk is full' message

My MacBook Pro started giving me the 'desk is almost full' message lately, which eventually turned into 'desk is full'. I don't know how it happened or how I can find the files that account for the missing capacity; I tried using a few different applications (DIX and so) but all of them show the 9 gb or so for my own files. According to the storage feature from "about this mac," 234 gb are in the "Other" section.

Hi joannnnnnnn,
If you are using a MacBook Pro or MacBook Air with a solid state drive (SSD), you may notice some discrepancies in the available, used, and total storage reporting. If this is the case, you may find the following article helpful:
Mac notebooks: Mac OS X and Solid State Drive manufacturers report drive capacity differently - Apple Support
Regards,
- Brenden

"About This Mac" disc usage wrong.

In short I have a 480GB SSD by OWC. The audio alone, according to "About This Mac", is over 581.14GB... Something is obviously not adding correctly.
I must admit, I had a couple of iPods that I downloaded music from to a VMware running Mac OS 10.9.4. The host OS is something that I can't mention...
I used the Hudini for Mac on the 10.9.4 WMware OS to unhide the music.
Since I noticed this disc usage inaccuracy. I've deleted most of the music. Because at one point it was showing over 1TB for the audio.
I've also did a command R at start up and ran Disc Permission and Repair.
I also turned off Time Machine, reboot, turned TM back on, reboot. (Someone else had the opposite disc usage and this helped.)
My next thought is to delete the Mac OS 10.9.4 via VMware, as this was where I originally downloaded the music from an iPod. I went through the music and transferred over to the host OS the selection that I wanted to keep. When I Get Info on the music app via Mac OS X ssd ▸ Users ▸ KOT ▸ Music ▸ iTunes ▸ iTunes Media it comes up with a little over 17GB.
Thank you,
KOT

I really wish that I could say that this helped. But it made it worse.
It's now saying that I have 15.6TB of Photos, 4.77TB of Audio, 4.26TB of Movies and 34.6GB of Apps.
I tried it twice. Once when I was using the Mac, then when I saw that it made it worse. I did it again, though I left it in the "Don't spotlight" list, rebooted and finished what I had to do. When I was ready to be done with the computer. I removed it from the list and put the display to sleep. Came back a couple of hours later and found it the same way when I tried it the first time.
Now that the rest of the stuff, such as Photos, Movies and Apps are overly "used". I am beginning to think that it's a Y.... thing for right now.
Thanks for your thought though.
KOT

"other" shows wrong storage information

Hi all,
My system is mountain lion, today I found that "other" shows zero KB. However, according to the graph bar, "other" should have almost 100 GB. So it dosen't
make sense at all for "other" only showing zero KB.. Last time I checked the storage of my laptop, "other" can indicate right storage space... I dont know what happened to my system to show incorrect storage information..
Does anyone have the situation like me before?
Any helps appreciated!

I had exactly the same problem but with 105 GB of yellow 'other' space on a 250 GB disk . I used Omidisk to give me a proper readout of what all the yellow was and it was mostly hidden files left by appplications I previously used that wasn't deleted when I removed them. Thunderbird mail was one of the main culprits.
If anyone knows of a good way of optimising disk space that doesn't require completely rebuilding the computer's Spotlight index then please let us know.

'About this Mac' displaying definitely wrong disk storage of Apps

Hey guys,
My MacBook Pro is 15 inches late 2013, and recently I found it has some issues on displaying the disk storage.
As seen above, 'Apps' has 936.23GB which is definitely wrong!
Could someone explain this kind of issues?
Please help...

Well it just happened again, what is causing this, Spotlight? And this time I have a total different amount of apps all over sudden.
At least I did the screenshots this time. And the screens to show you that, even if I follow your steps after removing it from the privacy tab, I get nothing, even if I type indexing. I did see what you mean with the progress bar in spotlight on a screenshot online, but he didn't even need to type indexing he could type anything and it would show a progress bar. But for me that's not the case as you can see. Could an application be causing this? I'm disappointed that this came back this quick. Anyway as for my other question you can see that I am missing the memory tab if anyone knows why that is, I think my brother has the same OS version installed and its still showing for him.
Of course I am missing the screenshot with the removed applications folder but I didn't want to put more screens in here for an obvious step, I just added the one with apps in privacy to show that I am on the right page and doing the right thing in order to start a re-indexing.
Another question, can I throw in the whole Macintosh HD, because I get a warning when I try to do so...

Serial number? I have a MacBook Air (mid 2011). When I go into about this Mac, all it says for serial number is systemserial

Serial number? I have a MacBook Air (mid 2011). When I go into about this Mac or any of the other ways to look up the serial #,all it says for serial number is systemserial#. Is there a way to fix this?

About This Mac will show something like this:
Click on More Info... leads to some thing like this:
Serial Number is the second line from the bottom.

About this mac shows wrong display information

Hi all,
About this mac in my macbook pro shows wrong display information.It shows Built in color LCD display Intel HD Graphics 4000 512 MB graphics..Actually mine is LED display and 1gb Graphics..Pls help me to analyse the problem????OS:Mount Lion

suggest you contact Apple Care on AppleCare: 1-800-275-2273 (If in USA) or book Genius appointment
(Its free) for them to check all the details
http://www.apple.com/support/contact/

About This Mac Storage shows wrong size

Hello, the story so far
Actions:
- MBA early 2014 (128GB) maverick updated to yosemite in November 2014
- fresh install of Yosemite via wifi in January 2015 - followed instructions as suggested here http://support.apple.com/kb/PH14243
Consequences after fresh installation:
- About This Mac > Storage shows total hard disk size 120GB, About This Mac > Storage shows 110GB
- About This Mac > Storage shows approx 9GB of apps. The actual applications folder size is far, far, far less than 9GB as showed in Terminal.
- About This Mac > Storage shows approx 1GB of data for videos, audio and photos. There are no photos, video, documents stored on MBA.
For the records, no device data was sync after fresh installation and the trash is being emptied securely.
I am new to MAC so I would be grateful if you could help me understanding why About This Mac > Storage is showing more data stored than Terminal and Finder and what I should do to rectify the discrepancy.
Many thanks of your understanding and support.
Cheers, puzzled_me

Kappy, may thanks. No difference, Get Info for the folders returns same data size as About This Mac > Storage
On a different note I have noticed that there are two Library folders under harddrive. See screenshot attached.
System/Library (6.8GB) folder contains subfolders that are also contained under Library (2.7GB) folder.
Could that be the problem?? Is that normal to have two Library folders??
Thank you for your help.

How can I have ext hard disks show on "About this Mac/Storage" that are ousted and show on screen

I have Mac 10.9.5, Intel. I was working in iMovie, when message came up and said I do not have enough space on my hard disk.. I have several hundred GB available. All my ext. HD's appear on my screen. In "About this mac/storage" only my HD and two of the four external drives show up. The two ext. drives that show on "about This Mac" are full. I have done a disk utility check on every drive and they are fine. Also, the whole machine is very slow. I have rebooted also.

Problem description:
MAC OS X YOSEMITE, 13.1 MODEL, INTEL CORE I5 8’GB MEMORY, WHEN I OPEN IMOVIE, I GET A MESSAGE THAT THERE IS NO SPACE AND TO CLOSE IMMEDIATELY OR I WILL LOSE WORK, IT WILL EVEN CLOSE ITSELF. I HVE OVER 700 GB ON MY HARD DISK
EtreCheck version: 2.0.4 (89)
Report generated October 18, 2014 at 1:23:07 PM EDT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2012) (Verified)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 3:20:30
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (672.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
G-TECH G-DRIVE 2 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
G-DRIVE (disk4s2) /Volumes/G-DRIVE : 2 TB (406.60 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Book 500.11 GB
S.M.A.R.T. Status: Verified
book 1 (disk3s1) <not mounted> : 500.11 GB
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 32 KB
my book 3 (disk2s3) /Volumes/my book 3 : 1 TB (25 KB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
book 2 (disk1s2) <not mounted> : 999.86 GB
Western Digital My Book 1234 3 TB
S.M.A.R.T. Status: Verified
EFI (disk5s1) <not mounted> : 210 MB
My Book for Mac (disk5s2) /Volumes/My Book for Mac : 3 TB (1 TB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USB-64HP (1.0.3) Support
[not loaded] com.wdc.driver.USBHP (1.0.14) Support
/System/Library/Extensions
[not loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
System Events Application (/System/Library/CoreServices/System Events.app)
EPSON Scanner Monitor UNKNOWN (missing value)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
apple-scc-20140818-081903 UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.0 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
book 2: Disk size: 999.86 GB Disk used: 999.86 GB
Destinations:
G-DRIVE [Local]
Total size: 2 TB
Total number of backups: 71
Oldest backup: 2014-01-15 09:49:47 +0000
Last backup: 2014-10-18 17:19:31 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 999.86 GB X 3)
Top Processes by CPU: ℹ️
      3% WindowServer
      1% AppleIDAuthAgent
      0% Google Chrome
      0% fontd
      0% AppleSpell
Top Processes by Memory: ℹ️
241 MB com.apple.WebKit.WebContent
146 MB iTunes
137 MB Mail
120 MB mds_stores
103 MB WindowServer
Virtual Memory Information: ℹ️

Wrong photos/videos reading in About This Mac - Storage Tab

I have updated to Photos from iPhotos but now when i hit about this mac and storage reading ... i get it all messed up it shows 1GB of photos where i have at least 20GB .. is there any way to fix this ? before i used to re-index the database but i don't know how to do this in the new app

IF you set up Photos to keep only an "optimized" library on your local drive, the size will be substantially smaller than if you chose to keep "original."
How large is the library when you navigate to your User > Pictures folder and check the size there?

Where are the files for the Backups that show up in About This Mac - Storage?

Where are the files for the Backups that show up in About This Mac - Storage?
My new Macbook Pro 13 retina has 1TB flash drive. But despite my TimeMachine being in a TimeCapsule my Macintosh HD shows 277 Gb of space has Backups. What is this for? How can I delete it?

OS X Lion and newer Mac OS X versions create local snapshots in portable Macs if Time Machine is enabled. See > http://pondini.org/TM/30.html
You don't have to worry about. They are stored in a kind of volume named "MobileBackups", but they appear as stored in your hard drive. To delete them, open System Preferences > Time Machine, and turn off Time Machine. Then, turn it on. However, you don't need to delete them, as they will be deleted when your hard drive gets full

Mac Air 11" - how do I find out what files are showing up in "About this MAC" Storage "other" category?

Hi - I am having storage trouble with my storage. When I go into About this Mac, Storage, the category "Other" has a very large amount of gigs stored. I have already dumped my email, downloads when in to Trahs, emptied secure trash, etc. How do I find out what is included in the "other" category?

First, empty the Trash if you haven't already done so.
Use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste (command-V) into the Terminal window. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

Applications folder 19 gigs out of 120 on macbook air, but shows 40gigs on About this Mac Storage

- when I select "Get Info" on the folder containing my applications, the disk usage amount is given as 19.42gb;
- when I go Apple > About This Mac > More Info > Storage I get readings of between 40gb and 80gb (on a 120gb macbook air disc)
- does anyone have any ideas why?
- is there an amount of application data cached somehow?
I've tried / used Daisy Disk, Disc Doctor, and cCleaner. Any suggestions would be appreciated, thanks in advance.
cheers

If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.

About This Mac is showing wrong Storage information

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