About this mac shows wrong display information
Hi all,
About this mac in my macbook pro shows wrong display information.It shows Built in color LCD display Intel HD Graphics 4000 512 MB graphics..Actually mine is LED display and 1gb Graphics..Pls help me to analyse the problem????OS:Mount Lion
suggest you contact Apple Care on AppleCare: 1-800-275-2273 (If in USA) or book Genius appointment
(Its free) for them to check all the details
http://www.apple.com/support/contact/
Similar Messages
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Software updates sometimes do not install. I have two software updates that I continually show up as available to install. When I click on the install button it changes to installed. Checked About this Mac shows that the updates have not installed.
What are the updates?
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my system on about this mac show OSX 10.9.2 is it same OS X Mavericks?? Or i need to update??
OS X 10.9.x is Mavericks. 10.9.2 is the current release.
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About This Mac doesn't display system serial number!
Hello. I've had this for a couple of months now and it wasn't up to now that it really started worrying me.
Just a month after I bought my MacBook, I had to send it in for repairs (logic board fried... in one month!) and after I received it, I noticed something strange. When I open > About This Mac and look for my serial number... it just... doesn't show any. It shows either SystemSerumb or SystemSerialNumb. Why? How? What?
How can I write down my computer's serial number as it's supposed to be written? I know the number: I have it on the laptop's box and "under" the battery, so I won't write it wrong...
Help!There is no need to be concerned as software does not ask for serial numbers.
Software may look at existing hardware as CPU type or RAM or Disk space as well as OS version, previous installation, possible registration, but not the serial number.
Technically, a serial number is more a software designation of the hardware, not hardware itself.
Message was edited by: roam -
About this mac shows more space used by apps
When i triple tap the "Applications" folder in the finder, it shows me that my apps are taking about 15 Go. However, the "apps" bar in "About this Mac" reveal that apps are taking me over 90 Go !!!
PS: I don't have any backups on my mac and i haven't set up time machine yet.That Applications folder should be only what you added to it not what was in launchpad after initial start up of your Mac . 92GBS is a combination of original apps and what you added to your library Application Folder. This is how My Mac is working but it seems like a lot of space used for a 2013 MBP
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Mac shows wrong storage information and 'desk is full' message
My MacBook Pro started giving me the 'desk is almost full' message lately, which eventually turned into 'desk is full'. I don't know how it happened or how I can find the files that account for the missing capacity; I tried using a few different applications (DIX and so) but all of them show the 9 gb or so for my own files. According to the storage feature from "about this mac," 234 gb are in the "Other" section.
Hi joannnnnnnn,
If you are using a MacBook Pro or MacBook Air with a solid state drive (SSD), you may notice some discrepancies in the available, used, and total storage reporting. If this is the case, you may find the following article helpful:
Mac notebooks: Mac OS X and Solid State Drive manufacturers report drive capacity differently - Apple Support
Regards,
- Brenden -
Mac shows wrong storage information
Hi,
My macbook shows incorrect storage information, which is inconsistent with the available storage space.
The storage maps shows that:
App 119G with 179G free from 250 G
Which does not added up correctly.
I have tried to use disk repair in recovery mode but the storage is still wrong.
I'm using 10.10.1 OS X yosemite on my macbook
I do not use time machine.
Is there any way to solve this issue?
Thank you.Hi joannnnnnnn,
If you are using a MacBook Pro or MacBook Air with a solid state drive (SSD), you may notice some discrepancies in the available, used, and total storage reporting. If this is the case, you may find the following article helpful:
Mac notebooks: Mac OS X and Solid State Drive manufacturers report drive capacity differently - Apple Support
Regards,
- Brenden -
Display Size Incorrect In About This Mac
Hi
I just noticed that in the About This Mac > More Info > Displays the size of my iMac display is incorrectly shown. The resolution setting is correct as is the video card model but the size is shown as 16.5 inches instead of the 24 inches it should be as a 2008 24 inch iMac.
Anybody have any thoughts on what this means and how to correct it?
Cheers
JeffHi BDAqua
I may put this off a bit as the issue was present when booted in Safe Boot.
Seems that the issue is present for others. This thread is from someone who has an iMac with the same graphics card as mine:
https://discussions.apple.com/thread/4398260?start=0&tstart=0
and discussed here:
https://openradar.appspot.com/12016584
Interestingly, the jump from 10.7.4 to 10.7.4 feels about right for me in terms of the issue showing up.
Looks like there's no solution yet.
Cheers
Jeff -
I have downloaded 1010.3 twice (2+gig each). The update window shows the 10.10.3 update has been installed, however, 'About this Mac' shows 10.10.2 installed and I don't have the new 'photo' app installed. Once more, the quality of Apple software approaches that of Microsoft - letting the user debug instead of delivering the quality that used to be Apple.
How do I activate the downloaded update.There may well be a problem with the update package. I initially tried downloading the delta update (not the combo) from the Apple Support web site, and when I opened the package file, the installer ran but terminated almost immediately. I restarted and only got the normal reboot process, not the "Installing software" display. After restarting, I saw some evidence that the firmware updater was cleaning up some files, but nothing else appeared to have happened except that the 1.5Gb package file and a couple small subsidiary files had been left under /Library/Updates/_ManualUpdate.
I tried running the command line softwareupdate tool to see if it would recognize the already-downloaded package file (which is something you might also want to try before downloading again just in case it works), but no such luck. I then relented and used App Store, and that downloaded again and then performed the update successfully.
Of course, then I had to horse around with turning off all the "photos in the cloud" nonsense, but that's another story. -
About This Mac Storage shows wrong size
Hello, the story so far
Actions:
- MBA early 2014 (128GB) maverick updated to yosemite in November 2014
- fresh install of Yosemite via wifi in January 2015 - followed instructions as suggested here http://support.apple.com/kb/PH14243
Consequences after fresh installation:
- About This Mac > Storage shows total hard disk size 120GB, About This Mac > Storage shows 110GB
- About This Mac > Storage shows approx 9GB of apps. The actual applications folder size is far, far, far less than 9GB as showed in Terminal.
- About This Mac > Storage shows approx 1GB of data for videos, audio and photos. There are no photos, video, documents stored on MBA.
For the records, no device data was sync after fresh installation and the trash is being emptied securely.
I am new to MAC so I would be grateful if you could help me understanding why About This Mac > Storage is showing more data stored than Terminal and Finder and what I should do to rectify the discrepancy.
Many thanks of your understanding and support.
Cheers, puzzled_meKappy, may thanks. No difference, Get Info for the folders returns same data size as About This Mac > Storage
On a different note I have noticed that there are two Library folders under harddrive. See screenshot attached.
System/Library (6.8GB) folder contains subfolders that are also contained under Library (2.7GB) folder.
Could that be the problem?? Is that normal to have two Library folders??
Thank you for your help. -
Macbook pro 15 discrete graphics not showing in the about this mac tab
I am new to osx. I was wondering why I couldnt find the discrete graphics info in the about this mac window. It simply says intel hd 4000. I was wondering whether or not I need some drivers for it.
I assume you mean under the "Display" tab when you click "About this Mac" > More Info...
This only shows the active graphics card. To see the full specs, open "System Information," either under "Overview" Tab > System Report, or from the Apple Icon in the menu bar by holding down the option key and clicking "System Information." Under hardware > Graphics/Displays -
I noticed recently that the "storage" under "about this mac" is displaying incorrectly. It doesn't show the correct values for my photos, videos, and audio files. It classifies this data under "other". I have been searching all over the internet, I went to the Apple genius bar yesterday and they recommended I re-install OSX. I did and it still shows up incorrectly. They were baffled, said they never really came across this issue. I have tried re-indexing spotlight, that didn't seem to help.
The amount of storage used IS correct. It just doesn't show up under the correct categories in storage, under about this mac. Also, the computer seems to work fine. No real issues. It's a mid 2012 MBP. 500gb hard drive. Most recent OSX is installed.
I DO NOT think it is local snapshots, cause my backups category is small and the amount of space used and free is correct. I have downloaded omnidisk sweeper to confirm this.
I have seen a few posts on here and around the web referring to this, but no real answers. I have also reviewed Pondini's info on this to no avail.
Does anyone have any ideas?!?!Also,
I had installed a version of parallels with windows 7, but deleted it. Would parallels be causing my computer to index incorrectly? I I used appcleaner to delete all the parallels files so I do not have it anymore. -
I have Mac 10.9.5, Intel. I was working in iMovie, when message came up and said I do not have enough space on my hard disk.. I have several hundred GB available. All my ext. HD's appear on my screen. In "About this mac/storage" only my HD and two of the four external drives show up. The two ext. drives that show on "about This Mac" are full. I have done a disk utility check on every drive and they are fine. Also, the whole machine is very slow. I have rebooted also.
Problem description:
MAC OS X YOSEMITE, 13.1 MODEL, INTEL CORE I5 8’GB MEMORY, WHEN I OPEN IMOVIE, I GET A MESSAGE THAT THERE IS NO SPACE AND TO CLOSE IMMEDIATELY OR I WILL LOSE WORK, IT WILL EVEN CLOSE ITSELF. I HVE OVER 700 GB ON MY HARD DISK
EtreCheck version: 2.0.4 (89)
Report generated October 18, 2014 at 1:23:07 PM EDT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2012) (Verified)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 3:20:30
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (672.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
G-TECH G-DRIVE 2 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
G-DRIVE (disk4s2) /Volumes/G-DRIVE : 2 TB (406.60 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Book 500.11 GB
S.M.A.R.T. Status: Verified
book 1 (disk3s1) <not mounted> : 500.11 GB
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 32 KB
my book 3 (disk2s3) /Volumes/my book 3 : 1 TB (25 KB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
book 2 (disk1s2) <not mounted> : 999.86 GB
Western Digital My Book 1234 3 TB
S.M.A.R.T. Status: Verified
EFI (disk5s1) <not mounted> : 210 MB
My Book for Mac (disk5s2) /Volumes/My Book for Mac : 3 TB (1 TB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USB-64HP (1.0.3) Support
[not loaded] com.wdc.driver.USBHP (1.0.14) Support
/System/Library/Extensions
[not loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[running] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
System Events Application (/System/Library/CoreServices/System Events.app)
EPSON Scanner Monitor UNKNOWN (missing value)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
apple-scc-20140818-081903 UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.0 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
book 2: Disk size: 999.86 GB Disk used: 999.86 GB
Destinations:
G-DRIVE [Local]
Total size: 2 TB
Total number of backups: 71
Oldest backup: 2014-01-15 09:49:47 +0000
Last backup: 2014-10-18 17:19:31 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 999.86 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
1% AppleIDAuthAgent
0% Google Chrome
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
241 MB com.apple.WebKit.WebContent
146 MB iTunes
137 MB Mail
120 MB mds_stores
103 MB WindowServer
Virtual Memory Information: ℹ️ -
I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?
and in system report >> hardware >> Graphics/Display >> it shows both grafics card listed.Some Mac's when the RAM is increased the Intel HD 3000 integrated graphics will bump itself up to the higher video RAM it takes, this seems to be what occured.
It also means the dedicated graphics card will be used less, but only so slightly less.
You obviously still should have both, you can test this by turning off Graphics Switching in Energy Saver, that will use the decicated AMD card all the time.
You can also run Cinebench and compare the scores here
Mac video card performance -
"About This Mac" disc usage wrong.
In short I have a 480GB SSD by OWC. The audio alone, according to "About This Mac", is over 581.14GB... Something is obviously not adding correctly.
I must admit, I had a couple of iPods that I downloaded music from to a VMware running Mac OS 10.9.4. The host OS is something that I can't mention...
I used the Hudini for Mac on the 10.9.4 WMware OS to unhide the music.
Since I noticed this disc usage inaccuracy. I've deleted most of the music. Because at one point it was showing over 1TB for the audio.
I've also did a command R at start up and ran Disc Permission and Repair.
I also turned off Time Machine, reboot, turned TM back on, reboot. (Someone else had the opposite disc usage and this helped.)
My next thought is to delete the Mac OS 10.9.4 via VMware, as this was where I originally downloaded the music from an iPod. I went through the music and transferred over to the host OS the selection that I wanted to keep. When I Get Info on the music app via Mac OS X ssd ▸ Users ▸ KOT ▸ Music ▸ iTunes ▸ iTunes Media it comes up with a little over 17GB.
Thank you,
KOTI really wish that I could say that this helped. But it made it worse.
It's now saying that I have 15.6TB of Photos, 4.77TB of Audio, 4.26TB of Movies and 34.6GB of Apps.
I tried it twice. Once when I was using the Mac, then when I saw that it made it worse. I did it again, though I left it in the "Don't spotlight" list, rebooted and finished what I had to do. When I was ready to be done with the computer. I removed it from the list and put the display to sleep. Came back a couple of hours later and found it the same way when I tried it the first time.
Now that the rest of the stuff, such as Photos, Movies and Apps are overly "used". I am beginning to think that it's a Y.... thing for right now.
Thanks for your thought though.
KOT
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