About to update to Snow Leopard from Leopard, however, I was told that I will lose access to Microsoft Office Suite (Word, Powerpoint, Excel, etc.).
About to update to Snow Leopard from Leopard, however, I was told that I will lose access to Microsoft Office Suite (Word, Powerpoint, Excel, etc.). First, is this true? Second, how have others addressed this lost (i.e. other software programs)? The cheaper the software package the better with FREE being the ideal.
If you install Snow Leopard, make sure during the install to open the Optional install items. You must turn Rosetta on, which is not installed by default (necessary to run older PowerPC apps such as Office 2004). If you miss the installation of Rosetta, it can still be installed after the fact a couple of ways.
Similar Messages
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My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
SN:F2*****FDR
<Edited by Host>See the response in your other thread:
https://discussions.apple.com/message/24641427#24641427 -
My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
I think someone of you must help me to solve this problem !
Details:
<Edited by Host>xinyi93 wrote:
My iPhone 5s was bought with full price in the USA from Sprint, and I was told that it is a global phone. And I can use it in china.
But I can not use it in the USA, so could you mind help me to solve that problem.
Yes, the iPhone 5S is a global phone. However, Sprint will only unlock phones for use on GSM networks outside of the U.S. In the U.S., that phone can only be used on Sprint's network. -
>
>>Dear AppleCare，
>>My iPhone 5 was bought with full price in the USA from Sprint, and I was told that it is a global phone.
>>But when I am back in China using local carrier, Can not be activated
>>I can't believe that !
>>>Details:
>>>SN:F1*******8GL
<Personal Information Edited by Host>Sorry to tell you this but this is not AppleCare.
This is a forum of users just like yourself who do their best to help other users.
We are not able to help you with your problem -
I want to update my Iphone's OS. I am worried that I may lose all my "Stuff". If I choose to udate through Itunes is all my "Stuff" saved.
That's exactly how it's supposed to work. You can only sync with one (1) iTunes library at a time. Syncing with a different one requires erasing the media and re-syncing.
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I don't know the difference between a plug-in and an add-on or an extension. All I know is that I am happy with the current version of Firefox (I think it is 3.6.6) because it allows me to use the text formatting toolbar. The last time I followed Firefox's advice to upgrade to a new version, I discovered that there was no compatible toolbar, and I spent a long time getting back to 3.6.6.
If the new version does not have a compatible text formatting toolbar, I don't want it, and would like to stop getting these prompts.I'm having difficulty visualizing what is wrong but try some basic steps first:
Launch Safari while holding a Shift key - this will start Safari with just your Home page
If you can see Reset Safari from the Safari menu, try that.
In addition to downloading and installing Safari again, try reapplying just the Snow Leopard Combo Update: http://support.apple.com/kb/DL1399 There is no need to uninstall Safari first.
Lastly try deleting Safari's Preferences file: ~/Library/Preferences/com.apple.Safari.plist -
i need to know whether or not i will still be able to get my contacts back if i reset my phone to factory specifications
If they are synced to iCloud and appear on icloud.com, they will reappear on your phone when you sign back into your account. As a precaution, you could use an app like My Contacts Backup to back them up before you restore if you wish. I would also recommend as a precaution that you import your camera roll photos and videos to your computer before restoring, as explained here: http://support.apple.com/kb/HT4083.
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I have an iMac 2.66 GHz Intel Core 2 Duo computer and have to update my system software from Leopard V 10.5.8 to OX Snow Leopard V 10.6. Where do I find it?
Apple Store, Apple on-line store, or local computer store that sells Apple stuff.
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Extremely slow Mac after updating to Snow Leopard from Leopard
Hi, I just updated to Snow Leopard from Leopard, and now everything is extremely slow, things keep crashing, freezing etc. What did I do wrong? How do I fix it?
Do this:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice points will be given to multiple users. Here are my computer specs (Leopard 10.5.8.)
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHzYou need not upgrade unless there is something you do that cannot be done unless you upgrade. Upgrading OS X doesn't mess up anyone's computer. Users mess up their computers.
Your model has 2 GBs of RAM which is adequate for Snow Leopard although 4 GBs would be better. Upgrading to Snow Leopard will cost $29.00. You can order from Apple's Online Store. Here's a good procedure to follow:
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s). -
I just upgraded my MAC from OSX 10.5.8 to Snow Leopard and then to Mountain Lion 10.8.2. When I try to access my Microsoft Office for MAC (2004 edition) files I am getting a message "can't open Office because Power PC applications are no longer supported. How can I access all of my save Word documents? I just want to be able to retrieve all of my documents that were in Microsoft Office for Mac (2004). If I purchase the newest version of MS office for Mac from Apple will I be able to retrieve my old documents?
Use any number of free alternatives to your nearly decade old version of MS Office.
Consider
LibreOffice (donation-supported)
NeoOffice (free)
OpenOffice (free)
In addition to the above I also recommend Apple's Pages ($19.99). I use OpenOffice and Pages and have been completely Microsoft - free for years. Life is better without Microsoft. -
How do I upgrade to snow leopard from leopard if I don't have the Mac App Store?
How do I upgrade to snow leopard from leopard if I don't have the Mac App Store?
It has never been on the MAS. It's never been a download anywhere (except, maybe, as a pirated version on a torrent, which, along with being "free," will probably bring along some nice malware.) It has always been a DVD, which may be possible to obtain by calling Apple and asking for Phone Sales. Should stlll only be $29.
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Microsoft Office 2004 (Word) unable to save files
I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
How can I get rid of this error message?Look, I realize you might have to get your machine working, so this is how you revert back.
Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Reinstall OS X 10.6 from disk
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
#3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#4 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
That's it really. -
I just put snow leopard 10.6.8 on my macbook pro and I was told that I could purchase Apature for photo management- now its says I need a different version.... is there an older version I could get? so frustrating.
The current version of Aperture requires 10.7.5 or later.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?
I should just change the OS and leave all your apps and data alone. That said, if any of your apps are old and use Rosetta (ppc apps), they won't run under Mountain Lion.
Make sure you take a good Time Machine or Clone backup before you convert.
You can check compatibility of your apps here:
http://roaringapps.com/apps:table
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