About upgrading ios binary and apk android

Hello, good afternoon everyone.
I have a number of weekly publications that publish simultaneously on iOS and Android with the same account.
At the request of my client:
- Update binary on iOS
- Change to publications v24 v28
- To begin to escalate also save the publication (JPG High) now in PDF
In iOS had no problems, but users Andoid we began to claim that publications are not within the kiosk.
- I must update the apk in android to fix this issue.?
- O how the PDF publication can not be displayed correctly in Android?
- Changed version (v28) of affecting some users or all Android versions 4.0 4.1 4.4
I would appreciate any response to this problem
thank you very much
Sebastian

Bob, thanks for your response.
I'll explain better, sorry but my English is bad
A weekly magazine, with its PRO account, published since more than 1 year, 2 platforms simultaneously on iOS and Android Legacy.
update
- The publications were v24 before.
are now v28
- Format: JPG High
PDF now (the option to zoom in Builder is active)
We ship the new binary to Apple. Approved and is for sale with no hassles.
But the problem arose in Android.
Since the upgrade reflected some users who can not see the publication in Kiosk.
-. Must also update the apk in Android to fix this problem?
- Or the problem was to change the format to PDF, this does not visualize correctly in Android?
Sorry, I have not much experience on Android.
Thank you Bob

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