About water damage

Does apple still provide replacement for iphone4 if I dropped it into water? If it does, how much does it cost? Thanks a lot for your help... I'm really desperate...

Apple will replace a water-damaged iPhone for their standard out-of-warranty charge. See:
http://www.apple.com/support/iphone/service/faq/
Regards.

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What to do about water damage?

any signs? or a way I could confirm it being water damage and possibly get a refund bc lifeproof case not working

When my old ipod touch got water damage it would freeze up and half the screen would turn grayish white and my iphone (4th gen) screen is half turning dark gray when itwas working but now the screen just turns dark blue and does nothing. I hear my notifications coming in and the same thing happened with my ipod touch that got water damage,

Question about Water Damage

Anyone who has had a similar experience to this I'd really appreciate knowing the outcome.
My phone is currently in a bowl of rice. I have tried turning it on (before I knew I wasn't supposed to) and it turns on fine and the trackball lets me scroll around but none of the keys work. Does this mean it has short-circuited or is there still a chance that the keypad will start working in a few days once it dries out properly?

For reference, the rice solution is documented here:
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
It would be inaccurate to say 100% that it will work or will not work -- it all depends on circumstances; anecdotally, there are reports on both ends of the spectrum. Hence, if someone wants to try it, they certainly should...but they should not expect anything at all...they should just wait and see what happens. Water damage is one of those things that, quite simply, has unpredictable results.
Good luck!
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Question about water damage to upper case

Hey everybody.
I recently sent in the MacBook that I got a year ago for repairs. Apple determined that there was water damage to the logic board, battery, and "top case,", which, while disappointing, was not altogether surprising since a few days earlier I had coughed a mouthful of water all over the computer.
Anyway, I'm resigned to replacing the logic board and battery (although not through Apple - too expensive!), but I'm curious as to what, exactly, water damage to the upper case (I'm assuming that's the same as the top case) would be. The upper case is simply the plastic area with the keyboard and trackpad, correct? If it's plastic ... how can there be water damage? Or, perhaps more importantly, if I replace the battery and logic board, will the water damage to the upper case prevent me from using the MacBook? I suppose the keyboard/trackpad could be affected, but is that necessarily the case?
I don't care if the computer looks pretty - I just want it to work. I can get the case for $50 off eBay; considering that the logic board will set me back $450, that's not THAT bad, but it's still $50 I'd rather, you know, spend on the logic board. Without which I am positive that my computer will not work.
Anyway, thanks for any input/help, and may you be luckier in the timing of your coughs than I.

The top case consists of the keyboard, trackpad, and power button. There is some electronic circuitry in there, which is likely what Apple was referring to as being damaged. I am not aware of such a "liquid sensor"....sounds more like a conspiracy theory to me. Liquid damage typically manifests itself as corrosion on the logic board, which is fairly easy to detect in a visual inspection. Other clues might be stains/discoloration from residue in the liquid, or perhaps the overwhelming smell of the beer.....
As to your second question, my understanding is that you voided your warranty when you got water on your computer. I do not believe that the warranty is "restored" after a non-warranty repair, although depending on your location, local laws may dictate something different.
The repair work specific to your current situation may be warrantied, but you should ask and find out for yourself. I don't believe you will be covered for any other potential future defects in the computer.
This is one reason why I typically don't buy into the whole extended warranty thing - especially for portable electronics. In the vast majority of cases, it's simply a cash cow for the party selling it. And since laptops are much more prone to accidents that would result in voided warranties, I personally feel the risk of losing the money you invest in an extended warranty is too high.
Now, if Apple offered a comprehensive replacement policy on their laptops(that covered accidents), I would most definitely consider investing in that kind of protection plan.
Message was edited by: Shaggywerewolf

Question about water damage vs. tripped sensors

Hello,
I recently purchase my very first Macbook Air, for which I am very pleased. The other day in the coffee shop, a child hit my elbow and a little coffee splashed on my trackpad. I was very paranoid, and immediately made a Genius Bar appointment. The genius stated that there was a drop inside the computer (near the trackpad) and that I could get a replacement for 800+. I was really upset, but was really sure that very little coffee spilled. So, I took it to an apple certified technician to glance at it.
Their response "no worries....we cleaned off your trackpad and there was no damage. The water sensors were never tripped.".
However, after reading all these forums, I'm worried that the genius 'blacklisted' my computer. How would I know this? And, could I argue this?
I should mention that at the moment of the 'spill', I reacted quickly and my computer showed no sign of issues. I immediately took it to the Apple Store, and did not turn it on before I had a second opinon.
Since I'm new to Apple/Mac, information would be helpful.
Happy Thanksgiving.

I'd strongly recommend getting a written statement from the Apple Authorized Service Center, on their letterhead with a date/time and acknolwedgement of no issue. While there's no such thing as "blacklisting" you'd be surprised what Genii will write in their notes after a bar appointment.
For example:
I referred a user to the Genius Bar about three weeks with a stuck Mini-Disc in their optical drive. I was unable to jar it loose without more "creative" methods and did not want to potentially jeopardize their warranty. The user did not want to pay for me to disassemble the machine and remove the disc. She went to the Genius Bar where the person that helped her gave her the same option (disassembly of machine, removal of disc) for $99+ tax. The user refused the service and said for $100 I can think of a creative way to get it out for less. Last week she gave up and took it in for the $100 service when a different person at the Genius Bar said:
"Our notes say that your last visit to the Genius Bar, you told the Genius that you were going to use a screwdriver or nail file to remove it." They also no longer offered the $100 service for the disc removal and instead quoted her an out of warranty/physical damage service call of $375.
So, long story, short. I'd cover your tracks. Last I spoke with my user, she was still working with AppleCare to have that note entry on the screwdriver/nail file stricken from the record on her machine.

Is it save to apply invisible sheild screen protector with the provided liquid? I'm worried about water damage to my 4s

Is it safe to apply a invisible sheild screen protector with the liquid provided? I'm worried it will cause liquid damage to my 4s

Avoid the dock connector and the headphone port. That's where the water sensors are located. Just apply a very small amount of liquid for the InvisiShield or whatever it is.

My nokia 106 had some minor water damage, it know will only go on the demo mode

After some slight water damage my nokia 106 will only go onto demo mode?

Take it to a store they might be able to help. If not it's a new device that you'll need
Dont say anything about water damage though.

Water damage, Warranties, and $200 refurb replacements

I'm aware that there are a ton of threads about water damage and warranties, but I don't think there's an answer to this particular question.
Because of the symptoms of my water damaged iPhone (everything working fine except backlight), I suspect there's some corrosion inside--if so, it's a cheap fix. If not...not.
I know that water damage voids the warranty. I know that Apple will now replace it with a refurbished unit for ~$200. BUT: will opening and checking for corrosion kill the $200 refurbished swap offer? The way I see it is that the warranty is already voided, so what do I have to lose? But I don't want to open it up, find that I'm wrong about the corrosion, then also find that Apple won't take my $200 because I opened it.
Anybody have experience with this? Thanks in advance!

The corrosion will be under connector 1 (the LCD ribbon connector) on the logic board or, in worser cases, the coil has burned out and you need to do a intricate solder job. There are a load of water damage/moisture indicator tabs inside the iphone which, if go pink, void your warranty. Get yourself hold of some iphone opening tools - as long as you follow the ifixit guide properly and use a suction cup apple will never be able to tell. Check if any of the circles are pink and try cleaning up connector 1 - if no pink circles your warranty will still be valid.
If you have a pink circle, try cleaning up the corrosion on conector 1. If that fails and you wan't to avoid paying $200 you're gonna have to make this solder joint with a thin wire: follow the guide here http://blog.techsick.com/guides-tutorials/iphone-3gs-no-backlight-fix/ If not apple won't be able to tell you opened it up and it'll be fine.
Hope that helped and good luck!
Regards

How to turn on an iphone 4s without power button and also got water damage

how to turn on an iphone 4s without power button and also got water damage?

Actually the rice is not very effective, you really want to use a desiccant. There are products out there that work really well, the silica gel is a much better alternative to rice. See our blog post about what to do next time this happens:
The Truth About iPhone Water Damage
http://iheartrepair.blogspot.com/2013/07/the-truth-about-water-damage.html
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I have an iPhone 3GS that I dropped in water. It still does everything but get service, can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one...

I have an iPhone 3GS that I dropped in water for a moment. After drying it and everything, it still does everything but get service. Can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one... is this true? I would truly appreciate the help, please let me know, thanks!

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

Considering Purchase - Worried about reviews concerning water damage

So I am considering a purchase of a Touch and was looking at the reviews on Amazon. There are quite a few bad reviews regarding water damage to the touch and Apple not honoring warranty coverage if there is absolutely any sign of water damage. Apparently this water damage is even caused by simple condensation that can occur from going inside from the outside cold. I live in Chicago so this would obviously be a concern of mine during the winter.
It would seem that if this is true - then I wouldnt want to risk that and having a $300-$400 dollar paper weight after awhile. Many reviewers said this happened to them within weeks/couple of months of purchase.
Has anyone here heard of this issue or experience it themselves? I really dont want to purchase one if this is true. I went back about 15 pages of this forum and so far have found no mention of this water damage issue. Although I do recall about a month ago seeing a news report about Apple lowering their cost of repair/replacemnt of a water damaged Iphone to about $180 or something like that.
Anyway, any help/info on this issue will be greatly appreciated.
Thanks in advance!!

You should be aware that some of those anonymous product reviews are posted by the competition, posing as regular customers. I'm not saying this happens in particular with the iPod touch; it happens to a certain extent with all popular products.
Also, you have to consider it statistically (even if you believe the reviews are generally true). Apple sells millions of iPod touches (37 million combined iPhone and iPod touch unit sales as of last quarter). Most people will not bother with posting a review, whether it is positive or negative. But they are more likely to post a review, or post a comment here, if there is a problem. So most people are not going to post anything just to say "everything is just great with my iPod touch and I am happy." So how many iPod touch users are out there, in Chicago and elsewhere, who are perfectly happy with their iPod touch for every customer that runs into a problem? I don't know; no one knows. But if you happen to see a few hundred bad customer product reviews, that is a tiny miniscule fraction of total number of iPod touch customers out there, most of whom are probably satisfied and did not bother to take the time to post anything anywhere.

Weird Story About iPhone 4S Water Damage

Hi,
I'm here to share mty story and also to find a solution to my problem.
Recently, my iPhone 4S went through the wash. I kept it in a bag of rice for a few days and it pretty much all dried up - there was some water on the screen, but that evaporated after another two days without rice. Now here is the weird part.
I normally have my iPhone charging from my PC, however after the water damage, my phone wouldn't charge. I thought the battery was broken. To be more specific, when the phone was plugged in, no vibration or charging icon would appear on the phone, but after about 8 hours of being plugged in, the battery might have gone up 5% or less.
I was bored, so I plugged my iPhone into my MacBook Pro Retina and amazingly, the phone started charging like normal!
Now before you say thing, ALL of the USB ports on my PC are working fine, and I used the same charging cable both times.
Do you guys have ANY idea how this is happening?
Thanks!

Could it have anything to do with the usb 3 sending more power at all? It's a very odd story and im not sure of the exact answer. Maybe the mac gave it a good old bit of CPR
Since charging it on the macbook pro, will it charge on the PC?
Ryan

My repaired water damaged macbook pro has no audio with the icon greyed out. i tried all the suggestions but nothing seems to work. however, on my external clone, the output does work. any ideas about this?

I tried reseting the pram, reinstalling the software, plugging the headphone jack in and out, deleting playlist but nothing works. on the external clone, the output works with noise but still no input device.
can i use a sound card instead?

If you just had the system repaired for water damage what did they replace? If it was the Logic board then all parts should work and if they don't, like the sound, then they didn't fix it correctly and you should take it back to them for a proper fix.

I got my iphone 4 water damaged. It won't turn on. How do I go about getting it replaced and what are the costs?

I got my iphone 4 water damaged. It will not turn on. I need to replace it ASAP. How should I do this? Costs?

You should have put it in a bag of rice. If you had, it probably would have turned out okay.

Please help!! Computer dummy + water damage

I know this is a very common, probably annoying, question asked in Apple forums but I can't find a recently updated discussion page to post this on. My Google searches aren't really coming up with a specific answer, just pages of forums from 2005-2008. I didn't see any with recent dates, and I really need someone to give advice asap. I am in graduate school and desperately need to get my computer running again or at the VERY least find out if the hard drive is still functional so I can access my important files and transfer them to a new computer.
My Macbook was sitting on my bed, closed and unplugged. I am normally very careful with my Macbook, and I thought my Nalgene water bottle was tightly closed (it wasn't) and a safe distance from my laptop (wrong again). Since water bottles don't fly, I assume my cat knocked my water bottle off the bedside table and onto the bed....more specifically, onto my Macbook. I was in the bathroom getting ready for bed when this occurred. I came out of the bathroom to find a large puddle on the bed and an empty water bottle nearby. And just my luck, the Macbook was right in the middle of the puddle. It was about 15 ounces of water. The area surrounding the computer was soaked through the bedspread, all the way down to the sheets. I'm guessing the water was on the laptop for about 3-5 minutes while I was out of the room.
Here is what I did upon finding this disaster:
1) I immediately moved the Macbook to a dry area, and used a dry towel to blot up what I thought was all of the water. Some water had even gotten to the keyboard/screen, even though the laptop was closed.
2) I was not thinking straight and I know nothing about internal workings of laptops, so I performed the panicky knee-jerk reaction.... "ok, I got most of the water, I should check see if it still works" and tried to turn it on. I realize now that was a dumb move, and I am very angry with myself. But anyway, it began to start up normally, but right after making the Apple noise that it usually makes upon restarting, it faded to a blue screen with the apple logo for a second, then went black. I know this is bad, but I didn't heard any abnormal noises like something was being fried, it just shut off.
3) I removed the plastic Incase protective shell. Note to self: it is not watertight. Some water was trapped underneath the shell, but I didn't realize how much had gone inside the computer yet.
4) I dried off the top and bottom of the laptop
5) I removed the battery. Water came dripping out. Sad times.
6) With another dry towel, I blotted everywhere I could to soak up as much water as possible, and placed the laptop on a towel on a desk in an upside down V shape. The battery is next to it.
This all happened at 11pm on 2/2/2010. The Macbook has been sitting in the same position ever since, in a low-humidity room with an overhead fan. I do not have Apple Care but I know water damage isn't covered anyway. I've also read that Apple charges anywhere from $700-900 to repair water damage, so I might as well buy a new laptop if this damage is irreparable. Given my situation, my questions are:
1) How much longer should I wait before trying to turn it back on? It has been almost 48 hours.
2) Can anyone give me any advice (other than "be more careful next time") for what to do next? Does putting the laptop in a sealed box full of rice really help get the moisture out? How about a hair dryer?
3) Should I follow the instructions on ifixit.com to take the computer apart to allow for more evaporation? Because if it is strongly recommended that I do this, I can have my fiance (who is very good with computers) do it for me....but I am very worried that taking it apart will damage it even further.
3) If all else fails and the logic board is fried, can I still remove the hard drive and get my files off of it?
Any responses will be greatly appreciated.

hey, sorry to hear about your computer.
i'll try to answer your questions, so here goes:
1. you could try again to turn on the computer, but the only issue is that the parts of the computer are already fried and might not work. you could try though, it can't hurt to try. also, when doing this listen for beeps coming from the computer. if that happens, i can send a list of beep codes that might narrow down what might have been damaged.
2. i have heard that rice does work since it absorbs a lot of moisture. i've never (thankfully) had to try it before, but other people says it works fine. you might try that before turning on the computer again. it'll just get rid of the excess moisture.
3. taking apart the computer won't damage it if done correctly. ifixit is a good place to go for that kind of stuff. just know that if something does break, you'll be charged for a replacement part (though it looks like you'll have to pay for some replacements anyway). this might work for drying out, but i'd stick with the rice to be safe, just because it doesn't involve disassembling the computer.
4. if your logic board is fried, you can possibly recover the data from the hard drive. the only possibility is that water entered the drive, rendering it useless. if you are going to attempt to salvage the hard drive, you'll need another laptop to put it in or get a drive reader. it plugs into another computer and reads the drive through the Disk Utility. i'm not quite sure where to get those, but i'm sure you can find on on Newegg.com or some reputable computer parts store.
i'm not totally sure how much apple charges for water damage repairs, but it's worth going to a store and they can see whats wrong and come up with an estimate and then decide whether to get a new macbook or to forgo the cost of repairs.
i'm really sorry to hear about your macbook, but i really hope something can be done. write back if you need more help.
-MacDarling55

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