About Webhelp  - Dialog not displaying when clicked in IE11

Hi,
Using RH10 with latest patches installed to fix IE10/11 issues.
Genereated our merged webhelp and tested it using IE11. Noticed that the 'About Webhelp' dialog does not appear when I click it. It works correctly in IE10.
Has anyone else seen this?
Dominic.

Hi Dominic
This would be the first report I've seen of it. Unfortunately, this probably means that you are likely in the minority of folks that actually use this functionality. As a result, if IE 11 broke it (and it would appear it has) it probably hasn't yet found its way onto Adobe's radar to fix.
I would heartily encourage you to report this as a bug to Adobe via the link below:
http://www,adobe.com/go/wish
Cheers... Rick

Similar Messages

  • My edited photos will not display when clicked on, a large triangle with exclmation comes up

    my edited photos will not display when clicked on, instead a large grey area comes up wiht a triangle /exclamation sign. 

    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new *iPhoto 08* library:
    Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption. 

  • Print dialog not displaying when trying to print PDF document

    Hello All,
    I am using below code to print a pdf file. And the same code working fine when i am using with simple java class. and if i am using the same code with my jsf backing bean action method it was not working.
    Code here:
    Document document = new Document();
    FileOutputStream combinedOutput = new FileOutputStream(bulkBarcodes);
    PdfWriter.getInstance(document, combinedOutput);
    document.open();
    String barCodeNum = filetrakcode.getBarCodeID().toString();
    Barcode bc = new Barcode(barCodeNum, DEFAULT_CONFIG_FILE);
    document.add(new Paragraph("\n"));
    document.add(new Paragraph("\n"));
    Image image = Image.getInstance(bc.generateBarcodeBytes(bc.getBarcode()));
    document.add(image);
    combinedOutput.flush();
    document.close();
    combinedOutput.close();
    File f = new File(bulkBarcodes.getAbsolutePath());
    FileInputStream fis = new FileInputStream(f);
    FileChannel fc = fis.getChannel();
    ByteBuffer bb = fc.map(FileChannel.MapMode.READ_ONLY, 0, fc.size());
    PDFFile pdfFile = new PDFFile(bb); // Create PDF Print Page
    PDFPrintPage pages = new PDFPrintPage(pdfFile);
    PrinterJob printJob = PrinterJob.getPrinterJob();
    PageFormat pf = PrinterJob.getPrinterJob().defaultPage();
    printJob.setJobName(f.getName());
    Book book = new Book();
    book.append(pages, pf, pdfFile.getNumPages());
    printJob.setPageable(book);
    //Send print job to default printer
    if(printJob.printDialog())
    printJob.print();
    When i am calling my action method (method contains above code) it was creating pdf file and writing the data init success fully but when i have not used "if(printJob.printDialog())" it was printing document directely successfully but when i am calling "if(printJob.printDialog())" it was not opening print dialog box and it was showing me like process is going on and it was not proceeding further
    what's the problem
    Please help me.
    Thanks In advance,
    Indira.

    Hi Kavi,
    just have a look into the driver-program. I'm pretty sure someone has programmed a loop.
    IF it is a NAST-driver program, check if your specific user has a printer SU03. That sounds a lot like this mistake
    ~Florian

  • Firefox stops responding and some times dose not start when clicked on alot!

    fire fox 9 stops responding for long periods and some times dose not load when clicked on. Also please note fire fox refuses to load the comments section on Yahoo.com under the news tab. The little wheel on the bottom of the page just spins and spins and never loads this area of the page.
    I think i know why but wonder since i have had issues with fire fox in the past with the whole not responding and load issues.

    Firefox which stops responding after some time is a BIG problem. You're not the only one. The problem seems to be with sites which require Java. The problems I seem to have spotted is this : You visit a web site which needs Java so Java asks Firefox for the amount of memory needed and this is lent to JAVA. However, when you leave that web site, Java is naughty in that it doesn't give back the memory borrowd. Firefox then has to consume a lot of memory to the point that the whole computer system grinds to a halt as you have run out of memory.
    Search in the forums for high memory or RAM and you will see many threads. In fact, when you first install Firefox it will ask if you want to send anonymous data about the memory usage!!

  • Why is it when I add photos from iPhoto onto an iMovie project, it is not displayed when I play the movie from beginning to end, although I can see it in the (edit) format?

    Hi everyone,
    I'm just wondering why is it that when I place an image from iPhoto to an iMovie project, it is not displayed when I play it from beginning to end in fullscreen playback mode? However, when I exit it on the timeline, it is shown. All I did as drag it from the iPhoto column and place on at the beginning. I would really appreciate someones help because I really need to be able to place images onto my projects. Thanks!

    Sounds like your talking about iMovie for Mac?
    This is the iOS version, repost here:
                                                      iMovie

  • Help topics are not displaying when using Windows 7 / IE 9 / RH10

    We recently upgraded our library from RH8 to RH10.  Also used a trial version of  RH9 in this process. Now when we compile several of the projects have issues where help topics do not display when selected in the TOC or when a link to the topic is clicked within another internal topic. It is in a continous loop in the browser (like it is trying to load).  If you right-click on the topic it displays (we are currently using this as the work-around).  Anyone else having this problem?? I saw something similiar for Windows8/IE10, but the fix does not apply here (http://forums.adobe.com/message/5138909#5138909#5138909).

    Hi,
    I (April) apologize I have been OOO and have not been able to respond to your replies.  
    Let’s start over. 
    We have an issue where help topics do not display when selected in the TOC or when a link to the topic is clicked within another internal topic. It is in a continous loop in the browser (flickering like it is trying to load). If you right-click on the topic it displays (we are currently using this as the work-around).
    We use Windows 7, IE9 and RH10 for all our projects. (Recently upgraded from RH8 to RH10)
    Turns out the problem is not isolated. I have run across it in at least one other project, which leads me to think it also occurs in others.
    "Does this only occur when the help is called from your software? Is it OK if you double click the start page?"
              No. I it ALSO occurs when launched from the start page. 
    Have you tried deleting the CPD file and reopening Rh and the project?
              Yes, without success.
    Are you using any redirects?    
              Per (Adrienne), “I am not using any redirects. I encounter this issue only in IE. If I paste the .htm into a Firefox browser, the help displays as it should.” 
              I will add that the project also displays incorrectly in Google Chrome.
    Thanks  April

  • Book icon not opening when clicked

    I have an odd problem here.
    In my Contents tab on the left side, I have eight Book icons
    that, when clicked, open to reveal the Help topics inside them-
    just like any normal RoboHelp project would work. However, the very
    last Book icon in the list does not open when clicked. I checked
    the original file and all of the help topics are under the Book
    like they should be. When I compile the file and do a View Primary
    Layout, this last Book icon opens correctly. The problem only
    occurs once the project is built into the software I'm doing the
    Help for. When I move the Book icon up in the list (so it's not the
    last one anymore) it works correctly. But then the Book icon that
    becomes the last icon doesn't open when clicked. So whichever Book
    icon is last in the list doesn't open when clicked. Anyone have any
    clue what would cause this? Thanks alot.

    Hi Scott45 and welcome to the RH community.
    Have you tried deleting the book and adding it again? Also
    you can open the project's .HHC file in Notepad (or something
    similar) and check that the relevant TOC entry is displayed
    correctly there.

  • Robohelp 9 WebHelp does not display in Google Chrome. Help!

    This may have already been answered, but WebHelp will not display at all on my Google chrome browser. I have RoboHelp 9, and using Google Chrome v.13.0.782.112.m. I checked my other browser, IE8, and WebHelp displays perfectly on there. Any suggestions?

    Hi there
    Perhaps you are unfamiliar with their function?
    Click here to view
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7, 8 or 9 within the day!
    Adobe Certified RoboHelp HTML Training
    SorcerStone Blog
    RoboHelp eBooks

  • I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp does not respond when clicked, and will not quit. help?

    I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp icon does not respond when clicked, there is no mail window opened, and will not quit. when double clicked, get new mail is not an option and I get no response with other actions.
    I am retrieving mail on my phone with no problem. this just began happening, no updates or problems with anything else.
    help?

    command-option-esc keys and force quit Mail. Then relaunch.

  • Adobe PDF files will not display when called via a link in page (FF 4.01)

    adobe PDF files will not display when called via a link in page.
    This happens when testing new web page from DWeaver CS5 - all other browser tests are OK (IE9, Safari5.05, Chrome etc.)

    [moved to the Adobe Reader (desktop) forum]

  • Firefox does not open when clicking on the icon, the firefox.exe process consumes 99 % of the CPU and my computer runs slowly.

    I have been a happy user of Firefox for many years. Around last April first I opened Firefox and was offered an update to v 4.42.0.0 which I accepted. Installation seemingly went well. I forget now exactly what happened but the result has been that ever since April 1 I haven’t been able to open the Firefox browser when clicking on the Firefox icon. My computer now was running very slowly. I tried to uninstall Firefox, but a popup told me I couldn’t because Firefox was in use. This confused me because I couldn’t see it being used. Only now I have found that on Task Manager processes that “firefox.exe” was consuming 99 % of the CPU. After removing firefox.exe by clicking End Process my computer ran better. I uninstalled Firefox I had on my computer and installed Firefox 5.0. Unfortunately I have the same problems: Firefox does not open when clicking on the icon, the firefox.exe process consumes 99 % of the CPU and my computer runs slowly.

    Born2die! Brilliant. I am a desktop clicker and never knew Firefox had a safe mode.
    Thank You!
    I was unable to start in safe mode initially. The second time I disabled all of the Add-Ons and she started up just fine. I enabled them one by one hoping to track down the culprit but the problem seems to have gone away.
    BTW I am running ver. 3.6.8 (in response to cor-el's earlier post) and
    Firefox is in the process of downloading 3.6.10 (which I am starting to think may have been what caused this whole problem to begin with)
    Incidentally, whats up with all of the Java Console Add Ons?
    I have:
    Java Console 6.0.11, Java Console 6.0.13, Java Console 6.0.15
    Java Console 6.0.17, Java Console 6.0.20, and Java Console 6.0.21
    What are they? Do I need them? Can I uninstall them? Is this due to using Open Office?
    Also, .NET Framework 0.0.0 Should I uninstall it?

  • Finder not working, when click the infinity sigh comes, can't open any file

    finder not working, when click the infinity sigh comes, can't open any file?

    That could be an indication your drive is failing. If you do not have a current Backup, that is top priority.

  • Included subview not displaying when run, only in editor

    Hallo -- I have a page called home.jsp that contains a subview.
    home.jsp looks like this:
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
    <%@ page language="java" contentType="text/html; charset=iso-8859-1" %>
    <%@ taglib uri="http://java.sun.com/jsf/html" prefix="h" %>
    <%@ taglib uri="http://java.sun.com/jsf/core" prefix="f" %>
    <f:view>
    <html>
    <head>
      <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
      <title>Untitled Document</title>
    </head>
    <body>
    <h:panelGrid width="100%" columns="1">
         <h:panelGroup>
              <h:outputText value="Hello?"/>
         </h:panelGroup>
         <h:panelGroup>
              <h:panelGrid width="100%" columns="2">
                   <h:panelGroup>
                        <f:subview id="navigationPane">
                             <jsp:include page="subview/navigationPane.jspf" flush="true" />
                        </f:subview>
                   </h:panelGroup>
                   <h:panelGroup>
                        <h:outputText value="Hello-o-o-o...?"/>
                   </h:panelGroup>
              </h:panelGrid>
         </h:panelGroup>
         <h:panelGroup>
              <h:outputText value="Where's my subview?"/>
         </h:panelGroup>
    </h:panelGrid>
    </body>
    </html>
    </f:view>
    [/code:1:ccbd93ceb2]
    And the file in the subview, named [b:ccbd93ceb2]navigationPane.jspf[/b:ccbd93ceb2] in the subfolder [b:ccbd93ceb2]/subview[/b:ccbd93ceb2] looks like this:
    [code:1:ccbd93ceb2]<%@ taglib uri="http://java.sun.com/jsf/core" prefix="f" %>
    <%@ taglib uri="http://java.sun.com/jsf/html" prefix="h" %>
    <h:panelGrid width="20%" columns="1" id="navigationPane">
         <f:facet name="header">
              <h:outputText value="Navigation Pane"/>
         </f:facet>
         <h:panelGroup>
              <h:form>
                   <h:commandLink id="gotoHome" action="gotoHome" immediate="true" style="text-align: center">
                        <h:outputText value="home"/>
                   </h:commandLink>
              </h:form>
         </h:panelGroup>
         <h:panelGroup>
              <h:form>
                   <h:commandLink id="viewByCustomer" action="viewByCustomer" immediate="true" style="text-align: center">
                        <h:outputText value="view by customer"/>
                   </h:commandLink>
              </h:form>
         </h:panelGroup>
         <h:panelGroup>
              <h:form>
                   <h:commandLink id="viewByJob" action="viewByJob" immediate="true" style="text-align: center">
                        <h:outputText value="view by job"/>
                   </h:commandLink>
              </h:form>
         </h:panelGroup>
         <h:panelGroup>
              <h:form id="quickSearchBeanForm">
                   <h:panelGrid columns="3">
                        <h:outputText value="Search By Option:"/>
                        <h:panelGroup>
                             <h:selectOneMenu id="quickSearchBean_searchByOption" value="#{navigationPaneBean.quickSearchBean.searchByOption}">
                                  <f:selectItems value="#{navigationPaneBean.quickSearchBean.searchByOptions}"/>
                             </h:selectOneMenu>
                        </h:panelGroup>
                        <h:message for="quickSearchBean_searchByOption"/>
                        <h:outputText value="Search For:"/>
                        <h:inputText id="quickSearchBean_searchFor" value="#{navigationPaneBean.quickSearchBean.searchFor}"/>
                        <h:message for="quickSearchBean_searchFor"/>
                   </h:panelGrid>
              </h:form>
         </h:panelGroup>
         <h:panelGroup>
              <h:form>
                   <h:commandLink id="gotoAdmin" action="gotoAdmin" immediate="true" style="text-align: center">
                        <h:outputText value="admin"/>
                   </h:commandLink>
              </h:form>
         </h:panelGroup>
         <f:facet name="footer">
              <h:form>
                   <h:commandLink id="logout" action="logout" immediate="true" style="text-align: right">
                        <h:outputText value="logout" style="text-align: right"/>
                   </h:commandLink>
              </h:form>
         </f:facet>
    </h:panelGrid>
    [/code:1:ccbd93ceb2]
    Just to be really clear, here is the dierctory structure for the relevant files:
    [code:1:ccbd93ceb2]/web
    |
    |
    |--/pages
    |   |
    |   |
    |   |--/app
    |   |   |
    |   |   |
    |   |   |--/subview
    |   |   |   |
    |   |   |   |--navigationPane.jspf
    |   |   |
    |   |   |
    |   |   |--home.jsp
    |   |
    |   |
    |   ...
    |
    ...[/code:1:ccbd93ceb2]
    My problem is that the subview will not display when I run the web app. In the design view I can see it just fine, but when I browse to home.jsp when running, all I get is this (from view source):
    [code:1:ccbd93ceb2]<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
    <html>
    <head>
      <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
      <title>Untitled Document</title>
    </head>
    <body>
    <table width="100%"><tbody><tr><td>Hello?</td></tr>
    <tr><td><table width="100%"><tbody><tr><td></td><td>Hello-o-o-o...?</td></tr>
    </tbody></table></td></tr>
    <tr><td>Where's my subview?</td></tr>
    </tbody></table>
    </body>
    </html>
    <script type="text/javascript">
    <!--
    function getScrolling() {
        var x = 0; var y = 0;
        if (document.body && document.body.scrollLeft && !isNaN(document.body.scrollLeft)) {
            x = document.body.scrollLeft;
        } else if (window.pageXOffset && !isNaN(window.pageXOffset)) {
            x = window.pageXOffset;
        if (document.body && document.body.scrollTop && !isNaN(document.body.scrollTop)) {
            y = document.body.scrollTop;
        } else if (window.pageYOffset && !isNaN(window.pageYOffset)) {
            y = window.pageYOffset;
        return x + "," + y;
    //-->
    </script>
    [/code:1:ccbd93ceb2]
    Does anyone have any idea why this might not be working?
    I'm really stumped!
    Cheers,
       doug.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

    http://forum.java.sun.com/thread.jspa?messageID=3413354&#3413354

  • RE: my input fields does not display when running the page

    my input fields does not display when running the page
    why is that so?

    Hi,
    Can you send the HTML code for us?
    Afonso

  • After Mozilla upgraded (5 I think) my igoogle homepage does not display when I sign in.

    I upgraded to Mozilla 5, (I think, as there does not seem to be any previous versions when I check), now my personalized igoogle homepage does not display when I sign in. I need to go to options then select igoogle. All was well before. How do I reset without having to completely redo my igoogle page. I do not believe I have the 6.0 version as that is what it says I can upgrade to. I am retired and am only learning.

    Unless you have a version of iPhoto that was 9.0 or later you will not be able to download iPhoto 9.6.1 from the App Store.  To get 9.6.1 you'll need to purchase a copy of the iLife 11 disk from an online retailer like Amazon.com and then go the App Store and download 9.6.1.  Those who had an iPhoto 9.0 or later already installed have been able to get 9.6.1.  But there's been no reports from anyone who bought iLife 11 and went that route so you're at your own risk. 

Maybe you are looking for