About Windows 8

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Windows 8 is the latest iteration of Microsoft’s Windows operating system.  Building on the Windows 7 framework and expanding it, users will first notice how different programs and features have been placed into apps.  These apps can be navigated to within the home screen, in the form of Live tiles, which Windows Phone 7 users will quickly recognize.  Programs, documents, files, and folders, can all be found using these tiles.
It was developed with touchscreens in mind, but that does not mean that the traditional keyboard and mouse have been set aside. Your mouse will now have greater control over your home screen and apps.  Scrolling over different corners of your screen will provide different options, including the start menu (given a whole new look), settings, or a list of recently used apps.  See more for yourself at the Windows® 8 Consumer Preview.
Here are some of the cool new features you can expect on a Windows 8 PC or Tablet. 
Calendar, Mail, & Internet Explorer 10
With Internet Explorer 10, enjoy faster browsing, an easier interface, and a safer online experience than ever before. Windows Mail joined popular email accounts such as Gmail, Yahoo!, and Outlook all into one area for quick organization.
People + Messaging
Connect with the world! In Windows 8, you can effortlessly upload and share photos, websites, and more instantly with the people that matter most; and "Like" your favorite electronics retailer while you're at it
SkyDrive
Access your data from almost anywhere! Using SkyDrive with your Microsoft Live Account allows you to store your documents, photos, and other important files and securely share them.
Windows 7 Application Compatibility
In addition to giving you access to the many great new apps available in the Windows Store, Windows 8 and Windows 8 Pro still work with most of your favorite Windows 7 applications.
Windows Media Center
For a limited time with the purchase or upgrade o Windows 8 Pro, you can add on Windows Media Center at no additional cost. With Windows Media Center, you can play DVD's as well as watch and record live TV.
Have more questions? Stop by your local Best Buy store or join the discussion here on the forums.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries.
Douglas|Social Media Specialist | Best Buy® Corporate
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Answer 1

HotPepperMan wrote:
When something does not work 'out of the box' and a consumer needs help from someone else then it is no longer a consumer product. This is one giant lemon which will cause lost sales to people like BB. I for one will NOT buy a computer where I am paying for something that does not work AND for which I have to pay money. BB need to review their policy re buying and selling something when there are consumers who do not want something...
These forums are user to user forums primarily used to allow customers to help out fellow customers. Some people prefer these forums more because its a more quicker and efficient way to get answers.
In regards to the product you purchase. If you purchase a laptop or a desktop and it has Windows 8, you get Windows 8. You don't get anything else with the product unless Best Buy has bundled it as a special. In the event of Windows 7, this is not supplied by Best Buy just because you are unhappy with a product. You need to purchase Windows 7 if you want this option. So far Microsoft has not announced a downgrade program for Windows 8 yet, and any updates to this would be provided on the Microsoft Website.
When you purchase a brand new computer, you are usually entitled to 30 days of free tech support from the PC manufacturer for any kind of questions you have regarding the operatbility of the computer or upgrade questions. After this 30 days up to a year you get questions answered for free on any items that came with your computer that was put in at the factory for a year. And then you have to purchase technical support.
If you are unsatisfied with any purchase, be it a desktop or a laptop you have 30 days for a Desktop and 14 days for a laptop to return it, with no questions asked or a restocking fee.
*******DISCLAIMER********
I am not an employee of BBY in any shape or form. All information presented in my replies or postings is my own opinion. It is up to you , the end user to determine the ultimate validity of any information presented on these forums.