About xperia go

Hello,
I am having a major problem with my sony xperia go. When I try to answer the call, the phone suddenly freezes. Therefore, I cannot answer the calls and I missed several important calls. In addition, the phone frequently restarts automatically. This is giving me a headache. I had tried to restore the phone and even re-installed the software. But still no sign of better performance. To be honest, I used to like sony products but now I am very dissapointed with sony products.
Please provide me some solution for that.
Thanks.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
If you still experience the same behavior in safe mode I would suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:
http://www.sonymobile.com/global-en/support/contact-us/
What are your thoughts about this forum? Let us know by doing this short survey.

Similar Messages

What would you like to know about Xperia Z1 Compact?

Is there something you would like to know about the Xperia Z1 Compact?
Make a post if there is something that you would like for us to test.
And we will try to check this for you.

I'm checking for anwers on some of your questions but here are some answers so far.
- Is it possible to use the microUSB port WHILE the phone is charging with the dock DK32?
No.
- Is this phone compatible with PS Controllers?
Yes, it is.
Does it has an ASF (anti-shatter film)?
2. If yes to ASF, is it the same film as the Z1, Z, etc or is it scratch resistant?
Yes it comes with an ASF, same as on Xperia Xperia Z1.
-When will this phone be available in USA?
Check with your local support team for the latest release information for your market.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Questions About Xperia Z2

1. Will Z2 use Gorilla Glass 3? I tried looking at some sites and they are only saying its Gorilla Glass or "scratch and shatter proof glass".
2. There are reports of bending on the Z1 when you put it inside your pocket. Looking at Z2, it seems they replaced the corners with plastic. I really hope this fixes this issue as plastic doesn't bend easily.
3. Can you still receive calls and text messages during stamina mode?
Thanks in advance .

During stamina mode,you can receive calls and messages on any xperia.About the bending issue,I think it will not have this problem as it should be a perfected Z1.And about the screen,really do not know.Wait for a sony official to answer.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

What would you like to know about Xperia Z2 Tablet?

I am so disappointed. I bought an Xperia Z2 tablet wifi from Ebay USA and I received it today and not been able to use it.
When I switch on there is 2 screens one is to "Choose your language" which of course, is English, no problem with that. The second screen is "Choose your Country", but no UK to choose, only 4 countries which were Hong Kong, China, Emirates etc, so what do I do know, I cant go any further until this is solved???????????????? HELP ME PLEASE !!!!!!!!!!!!!!!

It sounds like your tablet has a software branded/customize for the region of China/Hong Kong. If this is the case you will not be able to select UK as your country. I suggest that you contact your retailer to see if the tablet is for the region of China/Hong Kong.
What are your thoughts about this forum? Let us know by doing this short survey.

Meet Xperia Z1

Weight
169 grams
Dimensions
144.4 x 73.9 x 8.5 mm
Camera
20 megapixel camera with Sony Exmor RS® for mobile image sensor
Display
5.0 inch Full HD TRILUMINOS™ Display for mobile with X-Reality™ for mobile picture engine
16,777,216 colours, 1920x1080 pixels
On the inside
Google™ Android™ 4.2 (Jelly Bean)
2.2 GHz Qualcomm MSM8974 Quad Core
Durability
Waterproof (IPX5 and IPX8) ***
Dustproof (IP5X) ***
Battery
Talk time: Up to 14 hours**
Standby time: Up to 550 hours**
Music listening time: Up to 40 hours**
Video playback time: Up to 5.5 hours**
Specifications
This is a listing of Xperia Z1‘s main features and functions.
Camera and video
20 megapixel camera with pulsed LED flash and auto focus
Burst mode
HDR for both picture/film
8x digital zoom
BIONZ™ for mobile image processor engine
Front-facing camera (2 MP 1080p)
Geotagging
HD video recording (1080p)
Sony G Lens
Image stabiliser
Object tracking
Red-eye reduction
Scene recognition
Send to web
Smile shutter™
Sony Exmor RS for mobile image sensor
Superior Auto
Sweep Panorama
Touch focus
Touch capture
White balance
Image capture, supported format: JPEG
Image playback, supported formats: BMP, GIF, JPEG, PNG, WebP
Video recording, supported formats: 3GPP, MP4
Video playback, supported formats: 3GPP, MP4, M4V, MKV, AVI, XVID, WEBM
Face detection
Design and display
5”, 16,777,216 colours, 1920 x 1080 pixels
Full HD TRILUMINOS™ Display for mobile
X-Reality™ for mobile picture engine
Sony Mobile BRAVIA® Engine 2
Face Unlock
Gesture input
Senser-on-lens
STAMINA mode
Touch gesture - multi-touch, up to 10 fingers supported
Screenshot capturing
Throw
Pan & zoom
Networks
UMTS HSPA+ 850 (Band V), 900 (Band VIII), 1700 (Band IV), 1900 (Band II), 2100 (Band I) MHz
GSM GPRS/EDGE 850, 900, 1800, 1900 MHz
LTE (Bands 1, 2, 3, 4, 5, 7, 8, 17, 20)****
Connectivity and communication
3.5 mm audio jack (CTIA)
aGPS
ANT+
Bluetooth 4.0 wireless technology
DLNA Certified
MHL support
Native USB tethering
NFC
Screen mirroring
Smart Connect
Synchronisation via Exchange ActiveSync®, Facebook™, Google™ and SyncML™*
USB charging
USB High speed 2.0 and Micro USB support
Xperia Link
Wi-Fi and WiFi Hotspot functionality
Noise suppression
Voice enhancement
Xperia Socialife*
Entertainment
"Movies" application
3D and motion gaming
Google Wallet™
PlayStation Certified
FM Radio with RDS
SensMe and SensMe slideshow
Sony Entertainment Network (selected markets only)
TV launcher
YouTube*
“WALKMAN” application
Facebook application*
Twitter*
3D surround sound
Bluetooth stereo (A2DP)
Clear Audio+, Clear bass and Clear stereo
TrackID music recognition*
xLoud Experience – audio filter technology from Sony
Audio recording, supported formats: 3GPP, MP4, AMR
Audio playback, supported formats: MP3, 3GPP, MP4, ADTS, AMR, SMF, XMF, OTA, RTTTL, RTX, iMelody, WAV, OGG, FLAC
Memory
RAM: 2GB
Flash memory: Up to 16 GB****
Expansion slot: microSD™ card, up to 64 GB (SDXC supported)
Pre-loaded applications
Google Chrome*
Google Play*
Google Voice Search*
Google search*
Google Maps for Mobile with Street view and Latitude*
Google Talk application*
Sony Select
Web browser (WebKit)
* Not available in all markets.
** Values are according to GSM Association Battery Life Measurement Technique as performed in controlled laboratory conditions. Actual time may vary.
*** In compliance with IP55 and IP58, Xperia™ Z1 is protected against the ingress of dust and is waterproof. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1.50 metre of freshwater for up to 30 minutes in compliance with IP 58.
**** Memory comprises of approximately TBD GB firmware, plus TBD GB of “Internal storage” for music, pictures and movies, and downloaded applications and their data.
For more information about Xperia Z1 and its capabilities please visit our website.
http://www.sonymobile.com/global-en/products/phones/xperia-z1/
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

I don't know i love the design but the emphasis is on cam with the z1 and yes although it's better than any of the previous xperia models i still think photos are compressed to much and there's alot of oversharpening in the samples i've seen. Sony needs to let the user decied how big he/she want there photo size to be i mean that's what real camera phones let the users do it's all about choice and trust me i've only purchased sony phones in my life but i won't shell out the kind of money sony wants for this if the s4 is taking better pics with sony's in house optics. It hurts that samsung,apple and now lg can take sony's optics and produce superior photos because sony's software development is coming up short. Sorry if i sound bashful but as an electrical engineer I work to hard for my money to just give it away just cause Sony built a reputation for having the best even if right now they aren't giving me the best, just fix the cam software we all know you can beat the rest of oems but it seems you don't want to cause you all seem to think that if you do they will shop elsewhere for optics.

Xperia Z1 main speaker position and is it worth to buy?

Hey guys ...
I'd been a Sony fan since Xperia Play.
Owned Xperia SP and now favoring Xperia Z1...
I was a little suprised with the position of the speaker on Xperia Z1 because imma hardcore gamer(kind of).So i really need some good audio from the game but with the Z1's speaker grill down under,I could have easily covered the speaker when playing landscape mode and probably causing an awful sound.
I was also thinking about Xperia Z2 but its a little hefty with me still not working(i'm 16 haha).Even planning to buy Xperia Z1 is from my own savings(previous phone are sponsored by parents).
So how much does Xperia Z1's speaker position compromise the gaming experience?
Should i buy Z1 ?
Thanks in advance!!!
AlwaysHereToHelp

It appear that you answered your own question, there's only one way to find out, test the phone at a store
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

How to remove xperia lounge

In order to limit the use of data , I would like to remove Xperia Lounge from my Xperia M2 :
* I don't use it
* I don't want to be notified about new version
* I want to restrict my use of mobile data about Xperia lounge.
I could not find how to do it ... Any idea ?
Thanks,
ulysse
Solved!
Go to Solution.

I own an Xperia E device and I had the Xperia Lounge installed before, but I had to uninstall it because I can't move the app storage to the internal memory (E1's memory is very limited). Is there any other way to move it to internal memory?
Yours Sincerely,
Albert De Castro

Sony Mobile Indonesia: Bad Service Quality

Greetings to you all.
My name is Giovan Pangku from Indonesia, an owner of Sony Ericsson Xperia ray ST18i.
I am also a member of a facebook group, "Xperia Community", a group where we share everything about Xperia devices.
On this thread, I'm going to explain about a petition that I made on 10 June 2013, for Xperia users in Indonesia, regarding the bad repair service quality. I'll just make this thread short and simple.
The petition was made because I read comments from members, complaining about the long time that Sony Mobile Indonesia takes to repair their devices (starting from 2 weeks, until more than 4 months), or devices that got broken again after a repair (or in several cases, more than once). Their reason was the delay in importation of spare parts.
The Manager of Customer Service of Sony Mobile Indonesia, Mr. Roi Permadi, contacted me several times by email, explaining things regarding the delay. I could understand at first.
But it's already February 2014 now without much significant improvement. I also already contacted someone from Sony Mobile Sweden, assuming that Sweden is the headquarter for Sony Mobile (I know Sony is from Japan), and that someone contacted Mr. Roi Permadi to contact me again, and it was no use. So I wonder if Sony Mobile International can help us address this issue? Does Sony Mobile Indonesia always run out of spareparts? How can we, as customers, wait for months just for phone repair? Does this mean that Sony Mobile is not ready to serve its customers in Indonesia?
More about the petition is here:
https://www.change.org/en-AU/petitions/sony-mobile-indonesia-must-change-their-disappointing-repair-...
Currently, more than 2200 Xperia users in Indonesia have signed it.
So please, Sony, don't let us be disappointed in Indonesia.
Regards,
Giovan Pangku
Petition starter
Indonesia

i have same problem

Voice dialer installed unsolicitedly after 4.2.2 to 4.3 upgrade

It is about Xperia Z Tablet LTE with Sony original firmware on it.
Upgrade from 4.2.2 to 4.3 has been conducted.
Upon the upgrade the user realized presense of new app, the voice dialer.
It was definitely not installed before the upgrade.
The tablet is a data-only device. Classical voice calls are not supported.
If voice calls than only via packet based connections.
So user wanders how the dialer can help on Tablet.
If it can help while dialing on when VoIP-ing there is no possibility to say the dialer
what a VoIP solution is in use, where installed and where it is to be found.

any idea

My story with Sony

My story with Sony In 2011 I saw the announcement in a YouTube for Mobile Xperia Active and Sony Ericsson, but has created the company before you buy Sony Ericsson Mobile was a great experience in terms of strength and durability and scratching the man in the video is trying to wound mobile screen with a knife and a scalpel and hammer beat hard and do not get anything for this giant Frankly, I've very surprised with this section, especially when placed under the jeep and walked it is not affected by never I went immediately and bought this mobile (I liked very much) and I've tried it myself was its name And put it in the water - I threw it at an altitude of two meters - tried to scratch the screen with the key - not Ihs him something, and I still was acquired this magnificent giant of Sony Ericsson even touch its very fast and is better than touching iPhone And started my journey with Sony and not Sony Ericsson I bought the Sony Xperia S, but unfortunately many disadvantages, his voice low, always attached, I always re-run in order to work properly again, I remember when I worked him updated to the new version of Android Wi-Fi no longer works, and eventually sold it Then I bought the Xperia Acro S and the same problems then I bought the Xperia ion is also the same problem Then roasting much, why this failure of Sony, although I love the Sony lot Then Wright video about Xperia Z and liked it so much, but a low voice - and injure its screen - and not against shocks As Sony said, finally bought a week ago Xperia Z-1 is also the same problem. I do not want to change to another company because I want from Sony that does not apply to retract, Is it possible they did not mend mistakes Sound like the old low - screen against scratching and breakage - Mobile Shockproof So far, Sony has not made Mobile resistant to shocks and durability such as Xperia Active Are they unable to make such a giant? If the Xperia Active screen as big as 5 inches of storage space and 32 GB and 3 GB Memory and a great camera Already be against the water - Shockproof - against scratching (any real action and not words) I'm thinking about what I was never changed that with me, because this area is a few weak memory and I can not work it updates Or download programs and games Finally: I hope Sony have to take my words and my advice seriously because Sony distinct from others Against bumps and scratches - against water Look at the iPhone screen is now 6 Sapphire strong Look at Samsung Sony held in her phone S 5 (water proof) I do not want any company to precede Sony, because I love it
What do you think the Xperia Active X is a powerful specifications (my dream)
Yours my affection and respect

Not only for me. For all people, but like Mobile resistant and good to use But like Mobile voice high and strong specifications I speak for the company and for the benefit of the company Sony were always there are some problems in its phones Such as: a low voice - stop in the big games and applications - the vibration does not work sometimes The screen easily scratch and a lot

Back cover self cracked

Hi
So here I am, it just happened to me, the back cover of my Z2 self cracked ! I left it on a shelf, inside it's pouch (Adore June case), and when I took it a few minutes later, the back was all cracked.
The phone didn't fell, nio shock at all, nothing. Temperature was ambiant, about 20°c, without any big variations.
So I'd say, for a piece a of technology I bought at the high price 2 month ago, it is just unbelievable, unacceptable !
It was my first Sony phone, and it will be the very last.
Other than that, I was really satisfied with it.....until it decides to harm itself !
Now the good part of the story is, when I contacted the seller (official seller on internet), they oriented me to their warranty service, who reacted very well and fast. I was about to send them the phone, for free, for an expertise, but when I called them, they advised me to wait, because they already had hundreds of Z2 with the same issue, and for now Sony hadn't accepted to repair under warranty !!!!
They told me they were negotiating with Sony, with the help of a consumers association, to make Sony accept their production deffective issues.
So voilà my story with Sony. I will keep you informed about the outcome, hopefully Sony will take their responsibility.
As soon as I will have my Z2 repaired, first thing I will sell it. And never again I will hear about Xperia phones !
I have a Z2 Tablet, which for now is very well and doesn't seem to want to Crack it self,.....
Final word : Please SONY, proove me I am wrong, and reply to me ; i can provide all details you would need to study my case and make your warranty work as it should.
Good luck with yours !

ShaunEls94 wrote:
i went to sleep and the next morning I have found that my back panel is cracked for no reason?
Can someone please give me the cause of this and how to fix it?
Ah, the spontaneous cracking glass, a mystery in it's own life time. Could you post some pics of it, more imprtantly, the edges of the phone.
I'm sorry, but this sounds about as likely to happen as the tooth fairy coming to give me money.
Either way, go to your local service centre to get it fixed.

Campaign code

What is a campaign code in the Xperia Care app?
Solved!
Go to Solution.

@uliwooly there is the xperia care app,which will take you to sony mobile website from where you can also choose the forum.
@TINA66 are you talking about xperia lounge?
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

After a few minutes the Touch Screen doesnt work properly anymore. (sporadic Touchscreen errors)

Hi,i use my phone like i always do and after a few minutes the Touchscreen starts making errors and it quickly gets worse till a point where i cant use it anymore.After shutting down and leaving it for a while, the described case above starts over. And thats the only thing which seems to help. I searched through this forum, but to be honest i didnt read all, there are too many post about Xperia Z1 touchscreen problems.Some speculated what the cause of this problem might be, and they were not even sure wether it is a software or hardware issue!?Software repair with PC Companion didnt help.I reviewed Touchscreen settings, didnt help.
Most important to me the question, is this problem covert by sony warranty? Thank you

Hi, This in reference to the complaint registered before. I have been facing touch issues on my Sony Xperia Z1 bought in Feb 2015 from Spice Hotspot. I had given it for repair at Sony service center in July 2015, wherein it was delivered to me after 15 days stating that hardware has been replaced and the issue is no longer there. But I am still having touch issues and they are even worse then before after the repair. I am unable to type even for 5 seconds continuously the screen goes crazy and starts typing, selecting on its own. I want my handset replaced or return my money back. This phone has become a pain rather than convenience. If you do not act on it asap I am going to consumer court and will file a complaint against you. Thanks,(**bleep** annoyed Customer)

I updated my xperia x10 to gingerbread 2.3 yesterday in india, but now It keeps on restarting after showing sony erricson logo, for about 6 hours and now it doesn't even charge..... Please help!!!

I updated my xperia x10 to gingerbread 2.3 yesterday in india, but now It keeps on restarting after showing sony erricson logo every 2 minutes, for about 6 hours and now it doesn't even charge..... Please help!!!

Try repairing ur phone..
its the same process as updated first time..
but this time click on repair..

Nervous about losing personal data when updating Xperia X10 to 3.0

I want to download 3.0.1.6.0.75 to my Xperia X10 that currently has 2.1.1.A.0.6 but I am worried about losing my personal data. I have already used Backup and Restore to create a backup of my data but when I go to PC Companion on my home computer, it tells me
Personal data such as contacts, messages.... saved in the phone memory will be overwritten..."
Could you please give me ALL the steps I need to do to ensure I do not lose my personal data when updating to 3.0.? The last time I updated my phone about 5 months ago there were good step by step instructions to follow but now I cannot find them on your website.
thank you,
SP

Don't forget to check the other Apps to backup your phone
Contacts
just to play it safe sync your contacts w/ google if you haven't already
open your phonebook
press MENU button -> tap on Send Contacts -> select all -> send it to your email
on your computer
-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import
Apps
Don't worry so much about backing up your apps
on your computer go to
market.android.com -> log in -> click on My Library -> and send all your apps to your phone
SMS/MMS
if you don't want to use the backup & restore app then
Install "backup SMS" to back up your SMS and MMS to your Gmail
https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result
or your SMS use
"backup & restore SMS"
https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result
or for your MMS use "Save MMS"
https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result
Call Logs
And for call logs this is great
https://market.android.com/details?id=com.yang.android.ansta

About xperia go

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