Absolutely no freakin response from MSI for RMA!!!????

Question

I bought my K7D Master mainboard Sept. 5 of last year. I've sent two emails to MSI in the last 3 months as well as one phone attempt (always leave message - no freakin humans), and Jan. 30 I faxed them a 3 page form detailing my problems with this DEFECTIVE mainboard requesting an RMA and still NO ONE HAS CONTACTED ME!!!
What kind of ****** service is this ******??
I'm pissed.
I'm going to try again to phone them this morning and fax the form again, if I don't get a response this time I'm going to tell the world how ***** MSI service is over 10 forums, 3 websites I manage and email everyone I know.
I was planning on purchasing another mainboard and at least 2 video cards from MSI. Why should I??
Time to ****** anti-up MSI. Last chance. :O
Somewhere I read that MSI doesn't RMA product directly, you have to go through the reseller. If that's the case they can tell me so instead of ignoring all correspondence.
Attemped fixes since DAY 1 include but are not limited to:
1. bios upgrades to latest
2. various sticks of ram
3. higher wattage brand-name PSU
4. higher & lower core voltage
5. different cpu coolers
6. different IDE cables
7. re-seating all expansion cards, memory, connectors, etc
8. removing all cards except agp
9. OS re-installation
10. swap cpu's around
11. not temperature issue - temps are low in Antec 1030 case with 3 case fans
It works fine with one cpu, dual does not work stable. I have tried everything including things not listed.
Edited for foul language by GF

Answer 1

My apologies for bad language.
No, pretty much no help on these forums. One of the moderators suggested I check out http://www.amdforums.com or similar site. No luck there either. Anyhow, it was working on one cpu so I was living with it. ;(  
I sent off two emails to MSI tech support a couple months apart. No response on either. Then I didn't see their RMA form but found a "Customer Problem Description Form" which is 3 or 4 pages where you fill in exactly what the problem is, your complete hardware setup, OS, etc, etc. Filled all that out then faxed it in to a different number than the RMA fax number. No response. Oh, I also phoned the tech support telephone line and was put to a "leave a message" prompt and hung up because I wanted to speak to a human.
Anyhow, I just sent off the board by XpressPost on Friday last week. I think it takes 3 days to get to Cali.
Richard H. on http://www.2cpu.com had to return his K7D too and it took 6-7wks the first time. That board was defective too and after returning that he got a replacement that worked 2-3wks later.
I'm lucky my old BP6 dual celeron machine works fine and I hadn't ported critical operations such as email to the K7D system yet.
I'm hoping they send me a board in 3-4wks (that isn't broken :( )
How come Bios V1.6 was withdrawn? I wonder if we'll ever get manual multipliers above 12.5?
I'm going to order a Zalman Northbridge chipset cooler without fan as they're supposed to work 2-3 degrees cooler than the OE heatsink but you have to use the OE pins to hold it on and use Arctic Silver 3 paste, which won't remove your warrantee. Pretty cheap too: http://www.ncix.com/canada/productdetail.php?sku=9081