AC Adapter replacement

Bought a new iPhone 5 3 days ago, and the charger has stopped working already. I've proven the adapter is faulty by connecting another known working charger to the phone.
I contacted support and have been quoted £11.25 for service replacement. Shouldn't this be a free exchange replacement for a 3 day old piece of equipment?

I don't know who told you you had to pay, but you don't. Everything that came in the box with your phone has the same warranty. The iPhone 5 and its cable and charger are still under warranty and should be replaced free of charge if found to be defective and not due to user damage.

Similar Messages

Apple's Adapter Replacement Program

Hello,
Im having trouble with my charger works sometimes and sometimes does not. I saw this article about Apple's Adapter Replacement Program (http://support.apple.com/kb/TS4127).
I have an L type charger and bought my MBP in 2010. Am I eligible for this replacement?
Thanks

It's pretty clear here:
Resolution
Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.
Apple Authorized Service Provider. Find one here.
Apple Technical Support. Contact us for local service options.
Apple Retail Store. Set up an appointment with a Genius.
For information about the cash payment for replacement adapters referred to in the notice, go to www.AdapterSettlement.com or call 1-888-332-0277. You will be provided with a detailed notice and claim form package that contains everything you need.

Apple's power adapter replacement program - U.S. only

Hello,
I have a macbook air.
Its power adapter has a L-shape, but I have the same problem because of strain relief.
I found that Apple's power adapter replacement program page on web, About Apple's Power Adapter Replacement Program -- U.S. only.
I think that the T-shape photo on web is just an example showing what strain relief.
When I visit the apple retail store and ask the program, they answered me that program is only available for T-shape power adapter.
is it correct? do I need to buy additional power adapter for my air?
Thank you,

Yes, that is correct.

Asking for power adapter replacement

How to order for replacement of power adapter for my WRT160N router?
From forum thread
http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=20899
I can order a replacement of my supplied power adapter (MU06-6120050-C5) with a new one (PS-WRT160N-V3.2-E) because my original one must be connected first to the power outlet before being connected to the router. That conditiongave me a problembecause everytime I have power failure, I need to manually disconnect my router and then reconnect it to the power adapter, otherwise my router won't function.
So, how is the process to order for power adapter replacement?

I think you need to contact linksys to get the replacement.

Wi-Fi adapter replacement for HP Pavilion dv8t-1100 CTO laptop

I have an HP Pavilion dv8t-1100 CTO Entertainment Notebook PC laptop. It seems as though the Wi-Fi is going out. After a while I the Wi-Fi connectivity stops functioning and I have to plug in an EitherNet cable to continue on-line. So how do I find out what the part number of the machine is, and where do I order a new one? Thanks.

Hi @MikeatHPformum
Welcome to the HP Support Forums!
In answer to your questions about the WLAN adapter and how to order a replacement, take a look at the attached serivce manual for the notebook family. HP Pavilion dv8 Entertainment PC - Maintenance and Service Guide
On page 51 of 148, or if you prefer page 4-17, the section on the WLAN adapter starts and shows the supported part numbers, as well as the replacement procedure.
And to order the parts check out this page.
HP Notebook PCs - Ordering HP Certified Replacement Parts
Let me know if you need any more help.
Malygris1
I work on behalf of HP
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WSRM Adapter replaced with soap in PO7.4. Getting error "Response message contains an errorXIAdapter/HTTP/ADAPTER.HTTP_EXCEPTION - HTTP 500 Internal Server Error"

Hello All,
We have scenario proxy->pi->webservice. In older versions of PI system they used wsrm adapter at receiver side and it's working fine.
Receiver interface is asynchronous. So no response structute is present and receiver service is business component(since receiver is a third party).
During migration, we have replaced the receiver adapter with SOAP adapter and used message protocol as SOAP 1.1 but the message is failing and in communication channel it is showing error "Response message contains an errorXIAdapter/HTTP/ADAPTER.HTTP_EXCEPTION - HTTP 500 Internal Server Error". In this case the receiver interface is stateless xi 3.0 compatible(re using the old), after changing it to just stateless also issue persists.
In target url field if i prefix the url with "http" then above mentioned error is occurring otherwise if i use the hostname:port/path.. then it is giving error
"soap: Call failed: com.sap.aii.af.sdk.xi.srt.BubbleException: Unsupported protocol". So maintaing the url as http://hostname:port/pat.....
As in old channel wsrm channel there is no userid and password, i haven't given any userid/pwd in receiver channel.
used the bean sap.com/com.sap.aii.af.soapadapter/XISOAPAdapterBean with parameters
Module Key = soap
Parameter Name = noSOAPMakeSysErrFromResponseFault
Parameter Value = false
and
xmbws.No SOAPIgnoreStatus = true
but not successful.
Please help me. I got stcuk here.

Hello Jannus,
The connectivity is working fine. Network team has confirmed it. I doubt that any strucutre(header) difference might be present in message when sending with wsrm adapter compared to sending with soap adapter.
Please let me know the exact difference between soap and wsrm functionality in receiving end.
By considering the structure issue, i have checked the "do not use soap envelope" check box, then i got error "Response message contains an errorXIAdapter/HTTP/ADAPTER.HTTP_EXCEPTION - HTTP 415 Unsupported Media Type"
Then i used message transform bean, but not successful.
Regards,
Ch.Venkat.

SR520W-FE-K9 AC Adapter Replacement Part Number

Anyone help me get the part number on the AC Adapater and US AC adapter power cable part numbers for the SR520 router? I have a customer that "lost" both and needs a replacement. Any help is appreciated. I looked all over Cisco's documentation for the part number, but could only find CAB-AC2 which only appears to be the AC power cord not the adapter.
Thank you in advance for your help.

Hi Michael,
The SR520-FE uses the same power supply as the 870: PWR-850-870-WW1=
This can be used with a 2 pin CAB-AC2 mains lead
Hope that helps,
Andy

MagSafe adapter replacement program in Thailand?

Hi,
2 Hours ago I heard spark/ticking sound from the macsafe.
Instantly I unpluged it (a panic here) and then I saw the cord where it connected with the adapter has been torn and broken.
To confirm my bad luck, I plugged the power in again this time my runnig MBP shut it self down (more panic here). Many times, over 2 years my MBP has been foced to shutdown but this time it finally got me to think it might not start up again juding from PC experience usually when PSU went wrong the mother board also gone with it. Luckly I still can start it up but the date/time was reset to 2008. I searh for the magsafe failure and found a class action in 2009 for a free replacement.
Question:
- Is it free to get a replacement magsafe in Thailand?
A little info:
I visited them once for the tear and break to macsafe cord they said it's still working they can't do anyting.
The MBP was bought in Sydney,AU I'm living in Bangkok,TH
Any help would be most welcome
<Edited By Host>

I have been to that page, but it seems to partially conflict the info at the adaptersettlement.com site it links to.
Apple page: "Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary."
Settlement page: "For Adapters shipped with a Subject Computer, you will have three years from the date of purchase of the Subject Computer or May 21, 2012, whichever is later, to claim a replacement adapter. ... If you do not claim a replacement adapter within these time periods, you will lose your right to obtain a replacement."

Use of see burger adapter replacing with File (FTP) adapter

Hi All,
My current scenario is file to proxy and want to replace file adapter with the see burger adapter.
Can any one expalin step by step procedure(after installation of see burger adapter in SDM) using sender see burger adapter with the port details?
For this do we need to write any adapter modules in integration directory?
Also pls give me clarification on 850 and 997 messages?
Regards,
Nani.

Hi,
Deploy the standard seeburger mapping provided by see burger on XI .Then you need to call that mapping in the adapter module which does the conversion from EDI to XML and XML to EDI. You need to call the BIC module in the communication channel configuration and configure the module parameters like
bic- destSourceMsg = MainDocument
bic- destTargetMsg = MainDocument
bic- mappingName-something like ....See_E2X_ANSIX12_850_V4010
Once if you are able to convert the edifile to xml, then the remaining proxy configuration will be same as just for normal scenarios.
>>For this do we need to write any adapter modules in integration directory
You can use the standard BIC module or you can very well write your own adapter module to convert EDI to xml and configure it in the communication channel.
>>>Also pls give me clarification on 850 and 997 messages
850 is purchaseorder EDI document and 997 is the functional acknowledgement
The links provided by Luis will really help you in understanding the basics. Also go through the below links
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/10b17369-9522-2c10-84a6-d75d8a8ace22
Regarding EDI
Seeburger BIC Help!!
Regards,
Priyanka

A1184 AC Adapter Replacement?

The MagSafe AC adapter (model A1184) for my 2006 MacBook finally died this past weekend. I went to the nearest Apple store, which is about an hour away, hoping to find a replacement, but the only employee there who wasn't busy handed me a MagSafe 2 adapter and swore up and down that it would work, despite acting like he'd never even heard of a MacBook before. Needless to say, I was incredibly skeptical and wasn't surprised when I got home with a useless $80 AC adapter.
Could someone give me a link to the proper replacement AC adapter that I need?

You can get a new third party 60W power adapter on eBay for under $20.
http://www.ebay.com/sch/i.html?_nkw=macbook+power+adapter&_sacat=0&_sop=12&_dmpt =Apple_Laptops&_odkw=macbook+power+adapter&_osacat=111422&_trksid=p3286.c0.m270. l1313
Or for $80 from Apple http://store.apple.com/us/product/MC461LL/A?

AC Adapter replacement for Ext

Hello,
I need to replace the AC Adapter of my Sound Blaster Extigy unit.
Can I use a standard one or do I need to buy one from you.
If I can use a generic one, could you give me the specs?
Or,
If I need to buy one from you, where can I find it's
Thank you.

Tapanti,
It is a 2V AMP Power supply. We do have them available for order through our direct sales department. Try calling them and ordering one: -800-998-000 option #
Jeremy

Had Power Adapter replaced, battery icon not showing charge

Hello, hoping you guys can help me out. Recently, my power adapter had burned out (wouldn't show charge/light up at all). I've had it replaced as of today and is working fine (Whoo!), but now a new problem's come up.
I admit I used my battery to it's limit while waiting for the new adapter, and while the light on the adapter is green, the battery icon on my screen is showing 0%. Pressing the button on the battery only gives me one green light.
I've heard something about Re-Calibrating the battery in my manual, but I'm unsure if that's the best course for my case. Here's my Power System Profile, if it helps:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Dynamic Power Step: Yes
Reduce Processor Speed: No
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Wake On Modem Ring: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Dynamic Power Step: No
Reduce Processor Speed: Yes
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On Modem Ring: No
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 3775
Remaining Capacity (mAh): 0
Amperage (mA): 0
Voltage (mV): 9821
Cycle Count: 56
AC Charger Information:
AC Charger (Watts): 65
Connected: Yes
Charging: No
Hardware Configuration:
Clamshell Closed: No
UPS Installed: No

Re-calibrating the battery is typically done with a new battery, where you charge it all the way up, then run it all the way down a couple of times. This calibrates the battery's internal electronics to the actual capacity of the battery. Not a concern here.
Looking at your battery stats, is your battery fairly new? It is showing 56 charge/discharge cycles, does that sound about right? Reason for asking is, if the battery is old, like maybe the original battery that came with the system, sometimes a dying lithium battery throws up screwy stats. If it is an older battery, that may be why it's not charging ... it's dead. However, if it is a newer battery ....
There's only 4 components to the charging circuit - power adapter, dc-in card, battery, and logic board. You have a new power adapter, and the system is seeing the 65 watt power adapter, so the power adapter and dc-in card appear to be OK. That leaves either a battery issue or a logic board issue. Do you have another battery you can swap in, or a friend with the same model PowerBook, or an Apple store nearby? If you swap another battery in, and it starts charging, and the current batter is an older one, then replace the battery. I used this one on mine, and others have had good things to say about it: http://eshop.macsales.com/shop/powerbook/battery/g4-15inch-aluminum/ . I would stay away from batteries sold on ebay, as there have been a number of people very disappointed with the lack of quality in the battery they bought.
If another battery won't charge, that would point to a logic board issue. We just had that on one of our PowerBooks, where it would charge, and it wasn't a power adapter, dc-in, or battery problem. The Apple store sent it off to the Apple Depot, for around $350, and they replaced the logic board as well as the battery. If they do more work, like replacing a dented case, the price goes up. If the Apple store replaces the logic board in the store, it costs around $750 or more.

Network adapter replace

Hello,
I have a hp pavilion 15-p030nr PN G6R14UA. I just got a duel band router and I can't connect to 5ghz. I know now that this laptop can only connect to a 2.4. My question is can I replace the network card with a duel band card. And if so do you have any recommendations.
Thank you
This question was solved.
View Solution.

See page 96 of this Manual:
Manual
Not easy to access but you can install this dual band card:
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for use only on computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC computer models 710662-005
http://www.notebookparts.com/hp-envy-m6-k-touchsmar-wireless-wifi-bt-4-0-card-3160hmw-710662-005/
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Ralink RT3290LE + Bluetooth 4.0 Wifi Adapter Replacement options for Pavilion G6 2301ax!

What Wifi Cards are Supported for
"Ralink RT3290LE + Bluetooth 4.0 Wifi Adapter"
Included in Pavilion G6 2301ax.
From india.

Hi @PulsarLight ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue of replacing the Bluetooth adapter for your HP Pavilion g6-2301ax Notebook. Here is a link to your Manual that shows the adapters on page 32.
Hope this helps.
Thanks.
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X1 2Gen Ethernet LAN dongle/adapter replacement

Need to replace the proprietary dongle that is shipped with X1 2Gen. I'm unable to find purchasing info for this part on the website, has anyone found where this can be purchased?
Lenovo Thinkpad
P/N: SC10A39882AA
FRU: 04x6435
Solved!
Go to Solution.

Hi cagman101, welcome to the forums,
try looking for the marketing part number aka option number 4X90E51405.
http://lenovoquickpick.com/usa/accessory/4X90E51405/thinkpad-usb-30-ethernet-adapter
Andy ______________________________________
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AC Adapter replacement

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